Advance America

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Advance America Center Manager Interview Questions & Reviews

Updated May 11, 2014
All Interviews Received Offers

Getting an Interview  

80%
10%
10%

Interview Experience  

33%
50%
16%

Interview Difficulty  

Average Difficulty
6 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Center Manager Interview

Center Manager
San Luis Obispo, CA

I applied in-person and the process took 2 weeks - interviewed at Advance America in August 2010.

Interview Details – Hiring Process was very traditional. Standard types of questions geared to determine if the applicant is trustworthy and responsible. Typical for a money service business. Phone interview was the first step and then an in-person interview followed.

Interview Question – What type of animal do you think you are?   View Answer

Negotiation Details – I thought the offer was fair initially. In hindsight I should have asked for more in the beginning because merit increases were minimal going forward. When my performance had exceeded my compensation - management was unresponsive to requests to increase my wage.


Accepted Offer

Positive Experience

Average Interview

Center Manager Interview

Center Manager
Fairfield, CA

I applied online and the process took 3 weeks - interviewed at Advance America in July 2013.

Interview Details – I was called and scheduled to inerview with the ddo within 2 weeks of applying for the position. Upon meeting the the DDO I was asked pretty basic questions about my prior work experience and the ddo did an excellent job of explaining the position to me. Once the interview was completed I was told once the background check was complete I would have to take a drug test.


Accepted Offer

Negative Experience

Difficult Interview

Center Manager Interview

Center Manager
Denton, TX

I applied online and the process took 2 weeks - interviewed at Advance America in October 2010.

Interview Details – I was first called on the phone and given about a fifteen minute phone interview with a center manager, she asked general questions. They said I would then need to wait to get an in person interview with the area manager. That took a couple of days to schedule and once I had it I was escorted to the back of the center and the area manager asked me more questions. He kind of went over the ones I was already asked on the phone, that went ok and then I was told I would need to wait for the Divisional Director of Operations. That took the longest, it was about a week before I had that interview. He went over what felt like the same questions but I can't really remember. then it was a drug test and a couple more days wait and then I was called on the phone by the DDO to be told I had the job. I felt that the people at the office I interviewed at were too loud and not professional. One woman was walking around without her shoes on and they did not seem to care about the customers. The area manager was cocky and liked to talk about himself too much. The DDO seemed ok. I would recommend the interviewee to listen to the person speaking and not really talk a lot as they aren't really interested in small talk. They want to make sure you will be a good fit for the company in that you will be strong and not easily run over. I recommend dressing up, I saw people interviewing in really shabby clothing. One important question they ask is "Where do you see yourself in 5 years?" You should be able to say something along the lines of "I see myself staying here, working for this company, hopefully moving up"

Interview Question – What was something you didn't like about your last supervisor?   View Answer

Negotiation Details – I asked for $15.00 per hour, I was offered $13.50 right off and I accepted it. When I signed my paperwork I was actually given $13.80. They didn't seem willing to really negotiate, or maybe it was that I wasn't really trying.


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Accepted Offer

Neutral Experience

Very Easy Interview

Center Manager Interview

Center Manager
Oklahoma City, OK

I applied online and the process took a day - interviewed at Advance America in June 2010.

Interview Details – A few basic questions, job overview and drug test information. Pay was not discussed until after the drug testing was complete. The drug test and background check took a few days to figure out. However, the hiring manager barely knew how to run the computer to get the drug test and background check set up. She actually needed assistance from the exiting store manager, and it took about 20 minutes to figure it out.

Interview Question – What do you currently do?   Answer Question


No Offer

Neutral Experience

Average Interview

Center Manager Interview

Center Manager
Virginia Beach, VA

I applied online and the process took a day - interviewed at Advance America in September 2009.

Interview Details – Once I got there, the general manager asked me basic questions about my skills and level of expertise. He then said that the center management position would be something to work up to but if I was offered the job pending a background check and drug test, I would start in customer service then can enter a training program to become a manager, which was not stated in the advertisement.

Interview Question – What activities do you like to do outside of the workplace in your free time?   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Center Manager Interview

Center Manager

I applied through other source and the process took a day - interviewed at Advance America in April 2011.

Interview Details – Very casual, asking questions about previous background and skills as well as how it would impact the position applied for.

Interview Question – How would you handle an irate customer?   Answer Question

Negotiation Details – negotiation process was ok - took a few hours to hear back from them but it was ok.

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