Advance America Center Manager Interview

Interviewed Oct 2010 in Denton, TX (took 2 weeks)

I was first called on the phone and given about a fifteen minute phone interview with a center manager, she asked general questions. They said I would then need to wait to get an in person interview with the area manager. That took a couple of days to schedule and once I had it I was escorted to the back of the center and the area manager asked me more questions. He kind of went over the ones I was already asked on the phone, that went ok and then I was told I would need to wait for the Divisional Director of Operations. That took the longest, it was about a week before I had that interview. He went over what felt like the same questions but I can't really remember. then it was a drug test and a couple more days wait and then I was called on the phone by the DDO to be told I had the job. I felt that the people at the office I interviewed at were too loud and not professional. One woman was walking around without her shoes on and they did not seem to care about the customers. The area manager was cocky and liked to talk about himself too much. The DDO seemed ok. I would recommend the interviewee to listen to the person speaking and not really talk a lot as they aren't really interested in small talk. They want to make sure you will be a good fit for the company in that you will be strong and not easily run over. I recommend dressing up, I saw people interviewing in really shabby clothing. One important question they ask is "Where do you see yourself in 5 years?" You should be able to say something along the lines of "I see myself staying here, working for this company, hopefully moving up"