Aetna

  www.aetna.com
Work in HR? Unlock Free Profile

Aetna Aetna Customer Service Representative Interview Questions & Reviews

Updated Apr 19, 2014
All Interviews Received Offers

Getting an Interview  

100%

Interview Experience  

0%
0%
100%

Interview Difficulty  

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty
in
1 person found this helpful

No Offer

Negative Experience

Average Interview

Aetna Customer Service Representative Interview

Aetna Customer Service Representative
Houston, TX

I applied online and the process took 2 weeks - interviewed at Aetna in March 2014.

Interview Details – Applied online. Received a call 3 days later to schedule a phone interview. About a 30 minute phone interview ths was a bit excessive for a call center rep position. Went in for a face to face interview with some ride and inconsiderate people. I live on the opposite end of town and had to travel 30+ miles to get there. I arrived 15 minutes early and they were 15 minutes late. Also you are inteviewed by three people and they ask a bunch of excessive questions that have nothing to do with the position. I was only interviewed by two and waited 45 minutes for the person and she never showed up. I was told they would reschedule my interview and that was a lie. They emailed me a few days later saying they are pursuing other candidates. Totally inconsiderate towards me. I would never consider working there even if i was offered a position with them. Better jobs with better hours and benefits are out there.

Interview Question – What are some innovative ideas you have shared at work and what was it?   Answer Question

Worked for Aetna? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.