Aetna Health Concierge Interview Questions

3 Interview Reviews

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Helpful (1)  

Health Concierge Interview

Anonymous Employee in High Point, NC
No Offer

Application

I applied online. The process took 1 day. I interviewed at Aetna (High Point, NC) in December 2013.

Interview

Spoke with a HR represenative by phone, she asked the ususal questions that pertain to customer service.

Interview Questions

  • Not unexpected but this is where the interview went south. How would I explain a difficult insurance term or concept to a client?'   1 Answer

Other Interview Reviews for Aetna

  1. Helpful (2)  

    Health Concierge Interview

    Anonymous Employee in Fresno, CA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Aetna (Fresno, CA) in March 2012.

    Interview

    I studied for that interview like crazy & was prepared for all the questions & felt my interview was the best i'd ever had but they emailed me saying they were looking at other prospectives with more experience related to their field of work. Whatever!

    Interview Questions

    • They ask what you know about their company, the department hiring, and the position.   1 Answer
  2. Helpful (1)  

    Health Concierge Interview

    Anonymous Employee in Fresno, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Aetna (Fresno, CA) in July 2009.

    Interview

    I had a phone interview and after my phone interview I was offered a face to face interview. This interview consisted of the hiring manager along with a rep. on her team. They asked the regular questions, and I smiled the whole time trying to really sell myself answering there questions. After the interview I received a email for the online application and I filled that out and submitted it. As of today I have heard not one word back and I interviewed the 3rd of July and the training class started on the 3rd of Aug. I believe they should speed up there process and if they are not interested in you they should get that out the way and say it!

    Interview Questions

    • Tell me about a time that you received great customer service and how did it make you feel.   Answer Question
    • Why do you want to work for Aetna   1 Answer
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