Aetna Interview Questions

Updated Aug 26, 2015
307 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Aetna.

    Interview

    Phone screening by and HR retruiter and then a one on one interview with a supervisor, they called withing a few days with a job offer and then you start a 6 week training in order to prepare you for taking the phone calls.

    Interview Questions

    • basic interview questions...how have you handles situations with customers in the past.   1 Answer
  2. Helpful (1)  

    Customer Service Supervisor Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Aetna (Pittsburgh, PA).

    Interview

    Very basic stock interview questions. Nothing to specific to the job itself or inquiring about my prior history with the company. More concerned with my ethnic background than my skills.

    Interview Questions

    • Describe a time when you were asked to deal with a difficult customer.   Answer Question
  3.  

    Security Analyst Interview

    Anonymous Employee in New York, NY
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Aetna (New York, NY).

    Interview

    I was contacted by a recruiter via LinkedIn. They scheduled a phone interview with the hiring manager. I was asked to provide an up-to-date resume. The hiring manager phoned me and discussed where Aetna is headed and what type of person they were looking for. They also discussed the organizational structure along the management style of the CISO.

    Interview Questions

    • There wasn't really a format other than verifying the information on my resume. The hiring manager wanted to know about my work style and what type of culture I liked working in.   1 Answer

    Reasons for Declining

    The job was not a lateral move, I will only entertain jobs that are a lateral move.

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  5.  

    Customer Service Representative Interview

    Anonymous Employee in New Albany, OH
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at Aetna (New Albany, OH) in August 2015.

    Interview

    Too long of a process phone interview then Nxt day 1:1 not only was I given the wrong names of the supposed interviewers I was early and pretty much lied to. This is not a company I should work with or for. Oh good answer, oh you did a great job with the mock call, blah,blah,blah.

    Interview Questions

    • Behavioral questions, what if, tell me when etc. It was a waste of my time I was told TBD of training, health benefits and starting pay and I would fall in between the starting rate, oh good answer only to receive an rejection email today. I feel instead of lies be honest and you've lost a very good person with the the skills needed and then some. But hey God Bless ya   Answer Question
  6. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Pompano Beach, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Aetna (Pompano Beach, FL).

    Interview

    The process was easy and took about 2 weeks to complete. Filled out the application online, got a call for an interview. Interviewed that same day and got an offer before I left.

    Interview Questions

    • Basic interview questions. Why do you want to be a quality analyst? What would you bring to the team?   Answer Question
  7. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Columbus, OH
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Aetna (Columbus, OH).

    Interview

    Had to go through testing on the computer, fill out online application, phone interview and have a face to face interview. It was your typical interview questions. Nothing out of the unusual. Not too difficult but had lengthy questions for the interview on the phone and face to face.

    Interview Questions

    • Name a time when you had difficulty with a coworker and how did you handle it? What did you like most about your last job and what did you like least about it. Tell me a time when a customer was upset and how did you handle it and what did you do for the customer? Typical questions.   1 Answer
  8.  

    Clinical Care Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Aetna.

    Interview

    Applied online, got called by an Aetna recruiter who scheduled the interview. I met with one person and there were others on the phone. It was a typical interview and people were nice enough, did not quiz you on things but more of a conversation.

    Interview Questions

  9. Helpful (1)  

    Underwriter Analyst Interview

    Anonymous Employee in Blue Bell, PA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at Aetna (Blue Bell, PA) in July 2015.

    Interview

    emailed me position they wanted me to interview for and scheduled date. I interviewed with two people; 1 in person and 1 on conference call. I was originally suppose to interview with three people. A lot of scenario questions were asked, as well as a few financial questions. The interview went well, but the job was not offered to me because of limited experience in what they were specifically looking for.

    Interview Questions

    • Scenario questions pertaining to manual rates and risk assesment for new business   1 Answer
  10. Helpful (1)  

    Care Manager Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Aetna.

    Interview

    I submitted application online and was contacted via phone by a couple different recruiters for a phone interview, I believe they all work together... I did one phone interview for maybe 20 mins. The caller was professional and polite. I did not progress to the next step and then received a denial email shortly after.

    Interview Questions

  11. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Aetna.

    Interview

    I received a phone call from a recruiter a day after applying online. The next day I received another call and was scheduled to have interview with the hiring managers. The hiring managers were very professional and asked behavioral questions. The same day I was interviewed I received a call from the recruiter who made an offer. I accepted the offer and now in the process of the pre-employment drug test and background check.The process in overall was great; everyone was courteous and professional.

    Interview Questions

    • Questions regarding situations and how you would handle them.   Answer Question
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