Work in HR or Recruiting?
Aetna
www.aetna.com Hartford, CT 5000+ Employees
Work in HR? Complete Your Profile

Aetna Interview Questions & Reviews

Getting the Interview  108 Interviews

63%
14%
10%

Interview Experience  103 Ratings

60%
29%
10%
108 interview experiences
Updated May 21, 2013
in
Sort:  Relevance Newest Easiest Hardest
Interview Outcome:   All No Offer Received Offer

Claims Processor at Aetna

No Offer – Interviewed in Fresno, CA Feb 2012 – Reviewed Feb 22, 2012

Interview Details – Submitted resume on a Thursday, got a call the following Wednesday and did a phone interview right then and there. They set up an in person interview for that Saturday. Went to the interview and do did about 30 other people. Had a quick interview in from of two other people in a huge room with other I reviews going on. Didn't make me feel too special and made me wonder how employment at this company would be like. Was walked out after interview and was told "You will receive an email next week, please make sure to follow the instructions as quickly as possible, we are acting quickly with the process". I figured by the comment that I was a shoe-in and would proceed to the next step. Hmmmm, not so much!! 3 days later I received an email but it was a "Thanks for your time but we decided to go with someone else" type of email. Very confusing interview process...nothing was ever clear as to how the process worked. I'm thinking after reading all of the comments on here; I'm glad I didn't get offered a job.

Interview Question – Name a time you had to adhere to change?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

RN Case Manager at Aetna

No Offer – Interviewed in Newark, DE Nov 2011 – Reviewed Feb 14, 2012

Interview Details – I have interviewed for an RN case manager position with Aetna three times. I am currently employed and have been with the same employer for over five years now. I have a very impressive resume and usually get any job I want. To be called to the same place three times says something about my experience as far as recruiters in HR goes. My second interview with aetna I had a phone interview before being called for a face to face. Two of the three interviews were with two managers. One of the managers I recognized from a prior interview. I am not sure of the problem I am having at this particular office but in my opinion I think I may not be the right "fit" for them at that office. I know people will say maybe they didn't like me or that I din't give a good interview but I can assure you that was not the case. I have all the qualifications for that job plus more and it was stated that I would be a good fit for the job. That being said I still received the rejection email weeks later. I found out through some associates that a woman I went to school with got hired at Aetna on her first interview and she has NO hospital or case management experience. I don't know what else to think but I guess I'm done for now trying to work for Aetna. Each time the interviewers tell me it's all in HR's hands and they have nothing to do with the process from here but what happens next? The last time I interviewed 12/16/11 they were hiring 35 new case managers for a new Medicare project. They told me they wanted to get the ball rolling fairly quickly so everyone could start by Feb 6th. I never got an email so I thought I was in but the Feb 6th deadline was approching and I hadn't received anything from HR. Jan 16 (a month later) I called one of the managers that I interviewed with and she said they were getting together that Friday to make their decisions and she appologized for the delay. The next week on Jan 27th I got the dreaded rejection email. LOL!! I just say everything happens for a reason. Right? Maybe there will be a better opportunity at a better company.

Interview Questions

  • Name a time that you had to make a difficult decision in your work environment.   View Answer
  • Have you ever had to ask your co-workers for advice or to double check (second opinion/brainstorm)........... Not in the exact words.   View Answer

More

Helpful Interview?  
Yes | No
Problem with this interview?

Senior Project Manager at Aetna

Declined Offer – Interviewed in Hartford, CT Jan 2012 – Reviewed Feb 11, 2012

Interview Details – Applied for the position in late January. Eventually saw system status change that I was "Being Reviewed". Received call 18 days after initial submission to come in for an on-site panel interview. I thanked the individual that called and extended my thanks to the team for their consideration in the process however at this point, I declined as I had already accepted another offer.

Interview Question – There was no recruiter screening or team member phone interview stage. Was called in directly for an on-site panel interview.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Senior Manager at Aetna

Accepted Offer – Interviewed in Hartford, CT Dec 2011 – Reviewed Jan 6, 2012

Interview Details – My interview experience was outstanding ~ one of the best I have ever had (and I have interviewed with lots of companies throughout my career.) I had a few interviews with the hiring manager via phone and then in person, and later I flew to Hartford for the final round of interviews. While there, I interviewed with four other senior leaders. Everyone was warm, respectful, and impressive.

My interviews were 45 minutes each, and I had a nice rest break in between each interview. Everyone stuck to the time schedule, which was nice. They also provided me with a small conference room where I could keep my belongings during the day and take notes after each interview. Interview questions were appropriate for my position, and there were no odd or overly-challenging questions. It seemed they wanted the interviewer to be comfortable.

Given my interview experience, I am thrilled about coming to work for Aetna.

Interview Question – If you could describe yourself in three words, what would they be?   View Answer

More

Helpful Interview?  
Yes | No
Problem with this interview?

Broker Liaison at Aetna

Declined Offer – Interviewed in Chicago, IL Jan 2009 – Reviewed Nov 20, 2011

Interview Details – Aetna had a thorough interview and screening process. From the initial recruiter call through offer everyone was involved and wanted to show the true workplace environment, etc.

Interview Question – What thoughts do you have about the changing marketplace and how to best position oneself for the paradigm shift.   Answer Question

Reason for Declining – Career change.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Senior Analyst at Aetna

Accepted Offer – Interviewed in Hartford, CT Apr 2011 – Reviewed Oct 31, 2011

Interview Details – Interviewed with (potential) supervisor and coworkers; also interviewed with technical people not directly associated with position, but who had worked with supervisor previously and were trusted to give objective appraisal of tech skills.

Interview Question – Detailed step step description of how I would do a typical project   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Customer Service Representative at Aetna

Accepted Offer – Interviewed in Columbus, OH Oct 2011 – Reviewed Oct 29, 2011

Interview Details – Applied on-line awhile ago. Then had a voice mail from the employment center and went through the voice test. I was offered a phone interview at 8pm. Interview had questions like "explain when you experienced a major change in the work place, when you had to give detailed information to someone, etc". The I was offered a face to face interview. I interviewed this past Thursday and the two women I interviewed with where extreme nice and very knowledgeable. Friday I received the email about filling out the full application and I for got to put where I lived for the past 7 years so I got an email about that later that evening.

It has only been three days since the face to face, but I hope to hear something soon!

Update 11/2/11: Just got a call for an offer!

Interview Question – Why would are you a good candidate for this position?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Call Center Manager at Aetna

No Offer – Interviewed in Pittsburgh, PA Aug 2009 – Reviewed Oct 26, 2011

Interview Details – called back four separate times for interviews with different people each time. spent a total of over ten hours in interviews and on the last one was asked fairly insulting questions about my job history and my decisions regarding leaving prior jobs. spent all that time and didn't even get the courtesy of a kiss off letter. two years later, they're still advertising the position

Interview Question – we value people who stay in their jobs over ten years. You've had three jobs in ten years. How do you explain that?   View Answer

More

Helpful Interview?  
Yes | No
Problem with this interview?

Administrative Field at Aetna

Accepted Offer – Interviewed in West Hartford, CT Feb 2011 – Reviewed Sep 29, 2011

Interview Details – Got call about my resume a long time after I submitted resume. Got face to face interview and then went back for second interview. Would definately dress very professional which you should for any interview.

Got called back pretty quickly and then the process rolled very fast. Nice folks and nice place. The building is huge so don't get lost :)

Interview Question – Pretty basic questions asked. Nothing out of the ordinary.   Answer Question

Negotiation Details – n/a

More

Helpful Interview?  
Yes | No
Problem with this interview?

Customer Service Representative at Aetna

No Offer – Interviewed in Fresno, CA Aug 2011 – Reviewed Aug 26, 2011

Interview Details – asked questions like," why do you want to work for aetna"?
why should we hire you?
Ask about prior employers?
What did you like/dislike about that job?

Interview Questions

More

Helpful Interview?  
Yes | No
Problem with this interview?
3140 of 108 Interviews RSS Feed embed Embed
Interviews for Top Jobs at Aetna

Worked for Aetna? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.