Aetna Interview Questions & Reviews
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Updated May 25, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 77 ratings 
“Average” Interview
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Interview Experience [?] Based on 77 ratings
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| 41–50 of 77 Aetna Interviews | Sort by |
Wellness Specialist at Aetna
Posted Oct 30, 2010
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in Sandy, UT (took a day)
Job description advertised was not accurate. Drove 2 hours to interview only to find out the job is not what I thought. It was obvious from the interview that it was not a good fit for me. They didn't call me back.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Manager at Aetna
Posted Sep 16, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2010 in Chicago, IL (took a day)
The interview over the phone was about 45 minutes and we discussed everything from vacation spots to my background. After a while, the HR rep explained that the position required significant experience that I had on my resume about 10 years ago. Also, other candidates were more qualified. But before I got off the phone, she asked me what kind of position I would be looking for. We connected on linkedin which for a phone interview that did not go so well, I have someone looking out for me!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Product Manager at Aetna
Posted Aug 27, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2009 in Boston, MA (took 3 days)
Excellent interview. Very personable manager. Asked good sensible questions.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Aetna
Posted Aug 26, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Blue Bell, PA (took 2 days)
Phone interview in late afternoon, asked to come in for face to face interview the next day (only option). Interviewed by two people. Basically one person asked questions the other person wrote my answers. I should have had more questions for them and studied more online about the job that I was interviewing for.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Skills Test.
More Aetna Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Aetna
Posted Aug 17, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2009 in Pittsburgh, PA (took 3 days)
My interview began great but I was a bit skeptical because I had heard from others that Aetna will take you as far as you can go with their interview process, tell you everything is great, make you feel like you have an excellent chance, then send you a letter telling you they went with other candidates. Which is exactly how it happened for me.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Skills Test, a 1:1 Interview and a Phone Interview.
More Aetna Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Claim Benefit Specialist at Aetna
Posted Aug 13, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 2 days)
Initially the hiring process is rather automated. They have HR representatives that will contact you if your qualifications will fit the job role. From there they ask very simple questions, and schedule a phone interview. The phone interview gets a little more in depth with standard interview questions. If your phone interview is successful they will set up a face to face interview with a hiring manager for the position. The HR by phone will tell you the interview will take approximately 30 minutes. I was there for nearly two hours, but clearly that was a good thing since I was hired. I always make a point to ask lots of questions and research the company before hand. I am to get the interviewer to talk more than I do, which is what ended up happening after lots of thorough questions. After having a successful interview with the team lead, she called the team manager who sat with me for another one on one interview.
Interview Questions
Negotiation Details
I am usually sucessful with negotiation but there was no budge room for this position. It's very automated- everything is by the book. They plug in you experience with billing, medical, anything else that might pertain to your job and that's how they get the salary. It has little to do with your competency or potential. This particular position included so much flexibility that I couldn't say no even though it was a huge pay cut from my previous job (in an unrelated field). Our office gets to wear jeans. In a year or two you are eligible to work from home. They have a flex schedule where you can come in any time from 6-9am... put in your 8 hours, and leave accordingly.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Aetna
Posted Jul 16, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2008 (took 2 months)
Slow going and traditional, filled out app and got lucky
Interview Questions
Negotiation Details
There was none
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Aetna Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Aetna
Posted Jun 9, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2009 (took 3 weeks)
I was interviewed by 3 different managers. Various questions regarding former employment.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
More Aetna Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Senior Financial Consultant at Aetna
Posted Jun 3, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2009 (took 3 days)
HR has no say and don't even bother setting your meetings. The hiring managers are not skilled to interview people and they met you with other team members for interviews, which can be ok - be charming and you'll get the job
Interview Questions
Negotiation Details
not easy at all
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Management at Aetna
Posted May 23, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2010 (took a day)
Phone interview which was professional.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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