Aetna

  www.aetna.com
  www.aetna.com

Aetna Provider Service Specialist Interview Questions

Updated Jun 10, 2014
Updated Jun 10, 2014
2 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy

2 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

1 person found this helpful  

Provider Service Specialist Interview

Anonymous Interview Candidate in Arlington, TX
Anonymous Interview Candidate in Arlington, TX
Application Details

I applied through an employee referral. The process took 5 daysinterviewed at Aetna in May 2014.

Interview Details

I was referred by a friend. I did a phone interview and a few days later did a face to face interview. I thought the interview went really well it was face to face w/2 supervisors and 2 others listened over the phone. So it went really great and the manager that walked me out said twice i did a really good job. I was given a paper to follow background check and drug screening directions for if I was selected. I never heard back from them and I was really surprised that I didn't receive an offer but was for the best cause the salary was really lower than what I was making.

Interview Questions
  • Really standard questions nothing difficult really. Name a time where you had to get creative at the workplace.   Answer Question
No Offer
Positive Experience
Easy Interview

Other Interview Reviews for Aetna

  1. 1 person found this helpful  

    Provider Service Specialist Interview

    Anonymous Interview Candidate in High Point, NC
    Anonymous Interview Candidate in High Point, NC
    Application Details

    I applied online. The process took a weekinterviewed at Aetna in February 2008.

    Interview Details

    initial interview, general/ basic questions in a panel setting. From that day you wait about a week to hear from them. From that week they schedule for the orientation which is about 2 more weeks for those that need a 2 week notice.

    Interview Questions
    • Describe a situation where you had an irate customer and you had to calm them down and still give them the information. Give the details of your process.
      (Not hard this is just an example)
        View Answer
    Negotiation Details
    The questions pertain to real life situation that you have encountered in your previous position and how you dealt with the situation.
    Accepted Offer
    Positive Experience
    Easy Interview

Work at Aetna? Share Your Experiences

Aetna

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.