Affiliated Computer Services Tier I Tech Support Interview Questions & Reviews

Updated Jun 25, 2014
Updated Jun 25, 2014
2 interviews

Interview Experience

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Tier I Tech Support Interview

Anonymous Employee  in  Portland, OR
Anonymous Employee in Portland, OR
Application Details

I interviewed through a recruiter. The process took 2 months - interviewed at Affiliated Computer Services in June 2014.

Interview Details

I submitted my resume at a Job Fair. Over two months later, I was contacted and asked to come in for an interview. I confirmed a time, the name of the person I'd be meeting with. At no point was I told anything I needed to bring or do beforehand... and I asked.
When I arrived--pressed, dressed, and polished for what I though was an actual interview--there was no receptionist, just a small, gray DMV-style waiting room with a phone in the middle of a bare desk. Plastic chairs were filled with queuing people in sweats and backwards baseball caps hunched over clipboards. The locked door directed me to call to let them know I was there and informed me I'd be searched upon exit.
As per the instructions, I called through. I reached the same person I'd talked to only 3 days prior, who didn't have my name or my resume. When I pressed for more information, it became clear that this was not an actual resume-based interview, and that they don't even conduct such interviews--probably because no such information is necessary to train a brainless script-follower.
I informed the person I was speaking to that I'd changed my mind and wasn't interested. AT A MINIMUM, I expect any company I work for to be interested in hiring quality people with real resumes that can pass an actual sit-down interview. I expect that company to make and keep appointments that involve at least writing down my name. This was the first and only "interview" I've ever walked out on.

Reasons for Declining

This company is not interested in real people with real career goals; they'd use trained parrots chained to phones if they could.

Declined Offer
Negative Experience
Easy Interview

Other Interview Reviews for Affiliated Computer Services

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    Tier I Tech Support Interview

    Anonymous Interview Candidate  in  El Paso, TX
    Anonymous Interview Candidate in El Paso, TX
    Application Details

    I interviewed online. The process took 1 week - interviewed at Affiliated Computer Services in October 2010.

    Interview Details

    applied online. got a call on a thursday. set up interview the next week. when i went in for the interview there was 20 other people in there interviewing, its a call center so they hire in bulk. i had already taken the online skills assessment, so i went straight to interviewing. i spoke with a women who asked questions regarding tech issues. than i had an invertiew with a man who was the operations manager. he basically went over some behavioral questions. after i sat in the waiting room for ten minutes. a woman came out and said i was being offered the position and i took a mouth swab drug test on site.

    Interview Questions
    • whats the difference between hardware software   View Answer
    Negotiation Details
    they offered 9.25 for training and than after that you are on an abc program, that will be explained further in the interview
    Accepted Offer
    Positive Experience
    Average Interview

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