Aflac Agent Interview Questions & Reviews
Updated Dec 19, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 11 ratings |
Interview Experience [?] Based on 11 ratings
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| 1–10 of 11 Aflac Interviews | Sort by |
Agent at Aflac
Posted Dec 19, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 (took 2 weeks)
I went to a job fair and spoke with a former Regional manager and then a new Regional manager saw my resume and called me. I have to study to get my licensure and then I can come onboard.
Interview Questions
Negotiation Details
I found it easy to discuss what is entailed with the job.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at Aflac
Posted Oct 11, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2011 in Washington, DC (took 2 days)
The first step here is a group info session with a district or regional manager where they go over what Aflac's business is, what the day to day is like, and the commission structure. Recruiters avoid mentioning commission on the phone for two reasons first, they want you to see the opportunity for what it is a business venture rather than employment, and two they want the chance to persuade you to come on board. Managers will often talk about the claims experiences they've had helping people and then field any questions from the group and then take your resume and contact you to see if you want to interview for step two. This is the part where you are already hired, given the nature of the business Aflac has very little risk in taking on new agents as they almost always result in new business one way or another and as its 100% commission they don't have to worry about paying any dead weight (there is a reason they are able to pay out twice their administrative costs in claims almost every year). The only way I can imagine someone not getting invited to come on board is if they couldn't pass the background check or get their licenses. If you completely lack social skills or are completely insufferable they'll probably advise against moving forward, but district managers have quotas to meet for recruitment so anyone who signs the contract and can bring in at least one account is just fine, anymore is icing on the cake. Production is what matters here so if you think you can do it and can prove it you'll have no trouble here. Culture varies by office, but a can do attitude is required. The recruiters calling you are agents because they get a 5% override on your first few deals and district managers get an override for as long as your are below their level. This is not MLM you would have to recruit a tremendous amount of people to make a living on overrides so the motivation is still on new business.
Interview Questions
Negotiation Details
Commission isn't negotiated there are two levels new agents get more of their sale upfront to keep them afloat in the early years and veteran agents see more benefits on the tail end. It is possible to get too busy with existing accounts to generate new business and some agents just go into service mode and live on renewal business after several years.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at Aflac
Posted Aug 24, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took 3 days)
Very laid back. They were very friendly and made the process comfortable. There was a district manager and a office manager in the interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at Aflac
Posted Aug 13, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Snellville, GA (took 2 weeks)
Initial Interview consisted of a group interview with approximately 20 other candidates. Second interview was a one on one interview. I had to wait to be phoned back to know if I would be offered a job. My overall experience was very positive. The management was very professional and seemed willing to help new hires be successful. It appeared that the company was being very selective in who they hired looking for quality in the person they hired.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at Aflac
Posted Nov 10, 2010
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2010 in Cleveland, OH (took 3 weeks)
I feel the company had some of the best management communication I have seen. Very down to earth, answered all of my questions.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at Aflac
Posted Apr 8, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Miami, FL (took 2 weeks)
The hiring process was very thourogh as sales experience and customer interaction was their main concern. There was two steps in the interview process; first with the district cordinator then together with the regional cordinator. Then once selected since I did not have the appropriate state license their team was very helpfull in helping me understand the process. Licensing took about two months as a 40 hour class was required by the state along with fingerprinting before elgibility was considered. However, once you pass the state test your license is given and you can begin writing business. Although, Aflac does prepare their new Agents with a week long sales training information session and ongoing support from all levels. i am very glad that I chose to work for Aflac as it has been a very lucrative and has also given me flexability with my personal life. If you want to help people and at the same time reward yourself, Aflac is the perfect match to make each come true.
Interview Questions
Negotiation Details
Since working for Aflac is 100% commision based the only one you need to negotiate with is yourself. If your well organized and manage your time efficiently there could be countless ways to generate the income you could earn.
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Presentation, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at Aflac
Posted Apr 8, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 3 days)
An AFLAC DSC called me after seeing my resume online. I knew very little about AFLAC except that it was insurance, and the outrageous duck. After a brief phone conversation, I decided to come in the following week for a face to face with the DSC who called and his RSC. In the meantime, I researched the company online and found that it was reputable and financially stable, also some facts about its business of selling voluntary benefits to groups of employees. Premiums are paid by payroll deduction, and the employee pays 100% of the cost. Also, there were lots of negative comments on blogs about AFLAC from agents who had joined the company and left after a short time. AFLAC agents are 100% commission, just like other insurance agents. They pay all their own expenses, and are responsible for becoming licensed in the states where they want to transact business. Armed with this info, I took the interview, asked my questions, and received straightforward answers. The product line seemed to be a good fit for a wide audience, so I agreed to come by for a second interview. After some negotiation, we agreed upon what my role could be if I signed up with AFLAC as an independent contractor, how I would approach the relationship, and what the job would involve. While studying for the license exams, I attended various meetings at the office, got a look at the other agents, and learned more about the company. After passing the exams, I signed a contract and began working.
Interview Questions
Negotiation Details
AFLAC is not for everyone. If you are serious about insurance sales, and know what is involved, then you know that lots of hard work is necessary. You also should have excellent people skills and communication abilities, and be able to take lots of rejection. I wouldn't recommend AFLAC as a position for anybody who needs to make money right away. If you are just out of school and/or not very street-smart, AFLAC is not for you. If you don't want to work really hard or don't have loads of connections and a great reputation in your geographical area, try something else. In my case, I had lots of experience, had started, built up, and sold businesses, and know many people in business, government, etc. For me, AFLAC is a great opportunity to put my skills and connections to work to earn extra income while selling a worthwhile product from a reputable company. AFLAC is one of the things that I do, not my whole career.
Successful agents ("Associates") can make serious money, well above $100K and even $250K. The commission structure is excellent, and there are residuals which continue indefinitely if you stay in good standing with the company. After 10 years with AFLAC, your residuals are paid for life. Some associates start out with lots and lots of cold calling, like 100's of calls a week. This can and does work. Also, you can use your connections to develop large pieces of business. Both take time, hard work, and staying power. Will I be satisfied with AFLAC a year from now? I don't know, but I'm giving it my best shot.
One more thing, it is VERY important to become part of a good office. If you feel that the DSC or RSC you are talking with is in anyway evasive, sleazy, or not totally on the level, then leave. There is another AFLAC district office not too far away. Just as important as your own drive and skills are the people you are working with. Sales is a team sport. By working together, everyone wins. The "every man for himself" attitude may work for some, but for the other people, it's a sure loser.
So, if you want to work hard, can stay focused, and apply your time well, you are in a small minority. Find the right AFLAC office and you'll have an excellent opportunity to make money while doing something with real value.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at Aflac
Posted Mar 29, 2010
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2010 in Bridgewater, NJ (took 2 days)
The initial interview is with a group and is more of an imformative session to prepare you for a single interview that will be scheduled in the future. There is alot of talk of how success can be reached, however people need to keep in mind this is a straight commissioned job.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at Aflac
Posted Feb 20, 2010
2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2010 in Chicago, IL (took 4 days)
I was contact over the phone and asked some general questions and then an interview was set up for a few days later with the Dist Sales Mgr. The interview lasted over 2 hours and after the usual "question & answer" portion of the interview I was gioven the opportunity to ask any questions I might have about working for Alfac. The Dist Sales Mgr was very upfront and seemed to answer all my questions truthfullly
without hesitation.
Interview Questions
Reason for Declining
After long consideration I did not feel I was financially able to work for 100% commission at that time but would consider it in the future.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
agent at Aflac
Posted May 7, 2009
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2007 in Sandy, UT (took 2 days)
if you want the job it's yours but you only get paid for what you do.. it's not stable
Interview Questions
Negotiation Details
like i said if you want the job, it's yours.. they tell you it's "the dream job".. don't let them trick you
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?

