Afni Interview Questions

Updated Aug 20, 2014
Updated Aug 20, 2014
27 Interview Reviews

Interview Experience

Interview Experience

52%
36%
12%

Getting an Interview

Getting an Interview

76%
18%
1%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Web Chat Sales Agent Interview

    Anonymous Interview Candidate in Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    I applied online. The process took 2 daysinterviewed at Afni.

    Interview Details

    was called in for an interview, when i arrived for the interview these ppl had no clue who i was, totally unorganized, they made me take a skills assessment which i didnt pass, however i had already taken it once 2 days ago which the recruiter verified when scheduling the interview, there was no answer to why i failed when i asked, told me i am not a good canidate, i have worked in reputable call centers for over 10 years never have i failed a questionaire or worked for a company this disorganized, bottom line they call u for an interview and make you do a skills assessment and tell you they will contact you in a few days after the assessment is in, leave immideatly, if they cannot be truthful to potiental employees, imagine working there!!!!!

    Interview Questions
    • lies, i was supposed to interview with a real person, not a computer.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  2.  

    Web Chat Customer Service Representative Interview

    Anonymous Interview Candidate in Opelika, AL
    Anonymous Interview Candidate in Opelika, AL
    Application Details

    I applied online. The process took a dayinterviewed at Afni in April 2014.

    Interview Details

    Applied online after seeing posting on Indeed.com and deciding to give it a shot. Was sent an email within 24 hours to come into the center (days and times were given) to complete an assessment. If you got past the computer assessment, you had a short and basic interview and then 2 forms of ID were copied (make sure to bring those!). You are given your start date for training based on the assumption you pass the pre-employment drug screening and background check.

    Interview Questions
    • How would you respond to an upset customer?   View Answer
    Negotiation Details
    No negotiating but I saw my pay rate written down on a sheet of paper.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Project Coach Interview

    Anonymous Interview Candidate in Opelika, AL
    Anonymous Interview Candidate in Opelika, AL
    Application Details

    I applied online. The process took 6 daysinterviewed at Afni.

    Interview Details

    Applied online on company website. Received call to come in for face-to-face interview. When arrived, there were two Operation Managers and HR Manager in room, which appeared to be a large conference room. Next day, I was called again to come in the following week to interview with the Director who was very pleasant. After I left, a few hours later, I was contacted and offered the job. The entire process was pretty quick. First interview was behavioral and 2nd interview seemed like she was trying to get a feel of my background, experience, and what type of person I was.

    Interview Questions
    • Questions were like: tell me a time when..., how did you handle it, and what were the results. It was a STAR interview method. The interview was pretty long, but they really dug in to find out if I would be a great fit for the position.   Answer Question
    Negotiation Details
    There was no room for negotiation. They were pretty firm at offering a low salary.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Customer Care Agent Interview

    Anonymous Interview Candidate in Bowling Green, KY
    Anonymous Interview Candidate in Bowling Green, KY
    Application Details

    I applied through college or university. The process took a dayinterviewed at Afni in December 2013.

    Interview Details

    A walk-in event where you took 40 minutes to fill out an application and take an assessment on a laptop they provide. After that, they would have a recruiter conduct an interview right there and then, with general interview questions you have probably heard before.

    Interview Questions
    • Name a time you disagreed with a supervisor from you prior employment.   Answer Question
    Negotiation Details
    No negotiation really.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Project Coach Interview

    Anonymous Interview Candidate in Tucson, AZ
    Anonymous Interview Candidate in Tucson, AZ
    Application Details

    I applied through other source. The process took 6 daysinterviewed at Afni.

    Interview Details

    1 online interview, 1 face to face interview. Be your self the people interviewing are great.

    Interview Questions
    • How do you copy and paste with out using a mouse.   View Answer
    Negotiation Details
    N/A
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Project Coach Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone screen and in person interview

    Interview Questions
    • Tell me about a time when you disagreed with your manager. How did you handle the situation?   Answer Question
    Declined Offer
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Afni.

    Interview Details

    Telephone interview and offered a job after interview was completed.

    Interview Questions
    • Just basic customer service questions and a few technical questions.   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Web Chat Customer Service Representative Interview

    Anonymous Interview Candidate in Evans, CO
    Anonymous Interview Candidate in Evans, CO
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Afni in May 2013.

    Interview Details

    Online Application. Called for an interview and offered job that day.

    Interview Questions
    Negotiation Details
    No negotiation for pay or schedule.
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 3 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    No in person interview. Just a phone interview asking about work experience, skills, availability, etc. Might ask a few questions about how you might deal with an upset customer. Everyone who passes the phone interview is hired and enters training, but about a quarter of those who enter training drop out during the process.

    Accepted Offer
    Neutral Experience
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Bowling Green, KY
    Anonymous Interview Candidate in Bowling Green, KY
    Application Details

    I applied online – interviewed at Afni in April 2013.

    Interview Details

    The hiring process was easy and the interview well there really wasnt one.

    Interview Questions
    Negotiation Details
    Easy as pie.
    Accepted Offer
    Negative Experience
    Easy Interview

Work at Afni? Share Your Experiences

Afni

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.