Air France
3.5 of 5 15 reviews Roissy, France 5000+ Employees

Air France Passenger Service Agent JFK Airport Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 


Interview Experience 


Interview Difficulty 

1 candidate interview Back to all interview questions
Relevance Date Difficulty
1 person found this helpful

No Offer

Negative Experience

Average Interview

Passenger Service Agent JFK Airport Interview

Anonymous Interview Candidate
New York, NY

I applied online and the process took a day - interviewed at Air France in March 2010.

Interview Details – After a phone interview that was nothing unusual, I was invited to take part in a hiring event at the airport. It was supposed to last two days, but due to threat of a large snowstorm, it was condensed into one day. We were sent an email prior to the event with information including the fact that we would be disqualified if we didn't arrive on time.

Despite leaving very early, I was stuck on a delayed Air Train for 45 minutes, and I arrived five minutes late. I had to ring the bell and be let in. Not a good start. Somebody else arrived 15 minutes later fortunately.

There was a brief talk and a few questions and then a timed skills test was given. Most did not complete all the questions, but you had to keep moving and not waste a lot of time on any one question. Several did not pass and were asked to leave in a manner that must have been very embarrassing for them.

We were then given hours and hours to have lunch in an airport terminal with not much to do.

After returning, there were individual interviews. Most had to wait hours for their interview, since they were one at a time and there were about 20 people. I was asked lots of those tiresome questions about what I did in hypothtical situations that I never really experienced. The interviewers were unfriendly, cold and somewhat unpleasant but not really rude. They kept glancing meaningfully at each other leaving me to wonder what I did wrong.

I left feeling I didn't do well and I didn't get a job offer. It's probably a blessing in disguise, since the job paid insultingly low and expected you to work shifts at weird hours and wear a cheap looking uniform.

Interview Questions

  • questions about what you would do with in various situations with difficult customers   View Answer
  • questions about why you wanted this job   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed

Worked for Air France? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Air France Passenger Service Agent JFK Airport interview questions and advice. All interview reviews posted anonymously by Air France employees and interview candidates.