View All num of num See all Photos Aflac This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.aflac.com Profile Unclaimed Overview Reviews Salaries Interviews Jobs Photos Benefits 806 Reviews 299 Salaries 476 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Customer Service Specialist IV Interview Columbus, GA Aflac All hypothetical questions so you can make something up. It all relates to the fact that you will be dealing with angry, upset, whiny callers everyday so just have some made up scenarios ready on how you calmed someone down, diffused a situation, and if/when you had to get management/supervisor involved. Tags: See more , See less 8 Answer Add Tags Answer Add Answers or Comments To comment on this, Sign In or Sign Up.