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The Home Depot Customer Service Representative Interview Question

I interviewed in Marietta, GA and was asked:
"All the questions were situation based; like describe a time you had to deal with a difficult customer and tell me a time you had a problem you had to use several steps to solve. Just make sure to fully elaborate and use the STAR method to answer the questions and you'll be fine."
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Part of a Customer Service Representative Interview Review - one of 1,420 The Home Depot Interview Reviews

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