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Allscripts Technical Support Analyst Interview Questions

Updated Jul 9, 2014
Updated Jul 9, 2014
3 Interview Reviews

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Technical Support Analyst Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through other source. The process took 2+ monthsinterviewed at Allscripts in April 2013.

Interview Details

Horrible company. Horrible interview process. Not organized. NO feedback. Had to keep asking over and over where the process was... No feedback. Difficult to deal with since it's oursourced.

Interview Questions
No Offer

Other Interview Reviews for Allscripts

  1.  

    Technical Support Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Allscripts.

    Interview Details

    got the phone interview from a recruiter after around 2 weeks from the application date. Got a n interview in person call from the same recruiter after 1 week from the initial call. Had 3 rounds interview after and they were quite friendly

    Interview Questions
    Accepted Offer
  2.  

    Technical Support Analyst Interview

    Anonymous Interview Candidate in Pune (India)
    Anonymous Interview Candidate in Pune (India)
    Application Details

    I applied through an employee referral. The process took 6+ weeksinterviewed at Allscripts in November 2010.

    Interview Details

    The Hiring process as it happened in steps:
    1. First off, I received a call from the recruiter who went through a list of questionnaires.
    2. Then I was called to the company premises on the following day to appear for the online English and Aptitude Test.
    3. About 3 to 4 weeks later received an email invite to join the Assessment Center to be interviewed.
    4. Assessment center started with a presentation including information about the company, about the position and the interview process to follow.
    5. There were 3 rounds of interview, the first one was a Role Play/Reverse Role Play round where in the first half I had to handle a support call from a client regarding system issues. In the second half I had to summarize my perspective as a customer after watching a video.
    6. The second round was a team building activity where we were divided into groups of 5 and had to build a helicopter of legos.
    7. The final round was a panel inerview.

    Interview Questions
    • If we give you a team of 15 people and ask you to reproduce a group of people executing what your current job function is, how would you handle that?   Answer Question
    • What are the differences between Citrix and VPN?   Answer Question
    Negotiation Details
    There was no scope or option for negotiations.
    Accepted Offer
    Positive Experience
    Difficult Interview

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