Allstate

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Allstate Claims Adjuster Interview Questions

Updated Oct 1, 2014
Updated Oct 1, 2014
42 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Claims Adjuster Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 4+ weeksinterviewed at Allstate.

Interview Details

Extensive online "personality profile." Very friendly phone interview. Round table interview with direct supervisors. Follow up interview with regional leadership. Slow to start the process but very fast once process is started. Direct supervisors can be vetoed by upper management and upper management seems to prefer "green" fresh from college types over experience within the actual repair industry.

Interview Questions
  • Role play an instance whereby you have to flip a disgruntled customer   Answer Question
No Offer
Negative Experience
Difficult Interview

Other Interview Reviews for Allstate

  1.  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online through indeed.com. Got a phone interview about 1-2 days letter. Interview was easy, basic interview questions. Discuss claims-related experience. Afterwards I had to complete an online questionnaire. The questionnaire is not timed but it is slightly challenging. I am currently awaiting a response.

    Interview Questions
    No Offer
  2.  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied online – interviewed at Allstate in August 2014.

    Interview Details

    Went through three interviews via: phone, one with recruiting officers and one with hiring manager. The process took about one month from the initial interview to the last one with the hiring manager.

    Interview Questions
    No Offer
    Easy Interview
  3.  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Allstate in August 2014.

    Interview Details

    I applied online and it took about a month to hear back from anyone. The first step was a phone interview with a recruiter. The guy honestly sounded bored asking the questions, which were the general situational interview questions. The next step was to fill out a questionnaire online which was pretty easy. Just go for the obvious answer and you'll be fine. The face to face interview was kind of stressful since you will probably be interviewing with three to five people. Expect the same situational questions as the phone recruiter would ask. I went to sit with a claims adjuster to listen to calls which is when I realized that this job wasn't for me. Good luck.

    Interview Questions
    • Tell us about a time where you received positive feedback from a customer.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5. 4 people found this helpful  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Woodridge, IL
    Anonymous Interview Candidate in Woodridge, IL
    Application Details

    I applied online. The process took 1+ weekinterviewed at Allstate in July 2014.

    Interview Details

    Honestly, it was a very pleasant and easy interview. I spoke with two gentlemen who were the heads of the liability claims department, and they were both very easygoing and cool. Although Allstate is a huge company, the demeanor of everything was laid-back. Both of the men took a "we have to ask you these silly questions because it's a job interview" approach, but they still ask many questions that are less robotic and more individualized. They made nearly everything about the position clear. I really liked that they told me what the other recent hires were like - it gave me an idea of how my qualifications matched up with those who are entry-level college grads like me. I only interviewed yesterday and am waiting for a call back, but regardless if I get an offer, it was a very simple interview that increased my confidence and the appeal with working for the company.

    Interview Questions
    • None were difficult. They were all customer service related. How do you handle stress at work, how do you handle an unhappy customer, have you ever dealt with a big change at work, etc.   View Answer
    No Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Allstate in July 2014.

    Interview Details

    started with a call from a recruiter. short phone interview in which they ask a difficult situation youve dealt with. that led to a personality assessment, which when i passed i was eventually asked to come in for an in person interview. the two managers i interviewed seemed to be really good people. they allowed me to ask any and all questions or concerns i had with the position, and what i liked most was that it was more of a conversation instead of just asking written down questions that werent all that relevant. it was a good interview experience regardless of whether i received an offer or not.

    Interview Questions
    • there were no unexpected questions. maybe one asking how you would react in a certain situation   Answer Question
    Negotiation Details
    there wasnt any type of negotiation. its entry level, so salary is what it is.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Northbrook, IL
    Anonymous Interview Candidate in Northbrook, IL
    Application Details

    I applied online. The process took 1+ weekinterviewed at Allstate in July 2014.

    Interview Details

    Was called by HR rep via phone. Passed the phone interview. They then sent me a personality test that I also passed (they send you an e-mail right after you pass it letting you know if you indeed did). Next step is the face to face which is very east also.

    Interview Questions
    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I first got the email to set up an interview. In the email it gives you hints on how to answer the interview questions (phone). During the interview process they do seem to throw curve balls at you.

    Interview Questions
    • Name a time that you and a coworker did something that you were not supposed to do.   View Answers (2)
    No Offer
  9.  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Allstate.

    Interview Details

    Process takes 2-3 weeks. First received a call for a phone interview, after passing that, I received an online test in my e-mail. After passing that I waited a week and the recruiter sent my file to the local Allstate office. They requested an interview, interview was in person with two managers, asked 4 scenario questions, discussed resume, shadowed a current co-worker for an hour, then met with the owner. Waiting on feedback.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  10.  

    Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Allstate.

    Interview Details

    The interview process consisted of several interviews with field managers.

    Interview Questions
    • Why do you think you would be succesful as an adjuster?   Answer Question
    Accepted Offer
    Positive Experience

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