Allstate Claims Adjuster Interview Questions & Reviews
Updated Mar 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 13 ratings |
Interview Experience [?] Based on 13 ratings
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Claims Adjuster at Allstate
Posted Mar 14, 2012 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Atlanta, GA (took 2 weeks)
This hiring procewss is smooth from start to finish. Interview was moderate in difficulty. They ask a lot of situational questions about problem solving and time handling. There appears to be a large focus on customer service in the interview. The interview included two people. One was apporachable and the other seemed like they had better things to do then spend an hour with me. The office workers appeared friendly to one another and professional. It was a quiet office when I went in.
Interview Questions
Negotiation Details
There really was no negotiation in my salary. I was told how much I would make and if it was acceptable. I really had nothing to bargain with, especially with Georgia being an at will state.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Allstate
Posted Jan 25, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 (took 4 weeks)
Applied online, received a phone email from recruiter offering a phone interview. Completed phone interview then received email for customer service test. Received results of test (passed) then offered a face to face interview. Met with two managers for face to face interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Allstate
Posted Dec 7, 2011
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Naperville, IL (took 1 week)
There interview process was terrible. I was interview by two individuals; one was completely disrespectful and inattentive. He at one point placed his hand on his chin to rest his head, as if I was boring him. I never have been so disrespected in an interview before. They asked my questions that were totally irrelevant to the position in which I was applying for. I would not recommend even wasting your time interview with this company. They make you jump through a lot of unnecessary hoops for a interview and then disrespect you. Terrible experience.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Claims Adjuster at Allstate
Posted Oct 29, 2011
3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed May 2009 in Macon, GA (took 4 months)
After submitting my resume online, I was then contacted to complete a skills assessment online. Based on the outcome, I was then contacted by a central hiring team and scheduled for an interview with local management. This process took approximately 1 month.
The first interview was 1:1 with the department manager & supervisor, asking the basic interview questions: where do you see yourself... how long were you at your previous job... why are you leaving your current position... best/worst qualities... ect. I was advised to expect feedback soon.
About a month later, the second interview occured between the department manager & her supervisor. It was more like he was getting a feel for me without really asking me for a lot of info. Most of my questions were answered in the previous interview, so I didn't have a lot of interaction during this session. I was advised a decision would be made "soon".
I was offered the position about a month later.
Interview Questions
Reason for Declining
I declined the offer because this was the longest interview & selection process I had ever experienced. Maybe I've been fortunate to apply, interview, and be selected in a more timely fashion with other companies, but this made me a bit unconfortable.
Also, the interviewers seemed a bit distracted during my answers. I wondered at one point if I was what they were looking for. I was offered the job the same week I put in my 2-week notice to begin work at another insurance company. Despite being offered a higher salary, I declined and kept the other offer.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Allstate
Posted Jun 27, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took a day)
Interviewed 2 days after submitting application.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Allstate
Posted Mar 26, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 (took 1 week)
Applied on a Monday, By Wednesday I had gotten a call. Did a mini phone interview. Got a link for an IQ Test. Upon passing that, got a link to email the hiring manager. Went in yesterday to do a face to face interview. I think it went well they said they would get back to me within a week.
Interview Questions
Negotiation Details
I don't think there was room for negotiation
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Allstate
Posted Jan 13, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Apr 2009 (took 2 weeks)
spoke over the phone about job details, work conditions, expectations, pay benefits. interview asked questions about my work history, ethic, and the typical questions. Nice job seemed to be a good company but the move wasn't the correct move for me. After getting all the information felt that my current work place is a better fit.
Interview Questions
Reason for Declining
not enoguh money
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Allstate
Posted Oct 21, 2010 — 1 of 1 people found this helpful
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Lake Success, NY (took a day)
Simple Phone Interview
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Allstate
Posted Aug 24, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Charlotte, NC (took 2 days)
After completeing the application and the personality test, I was called in for an interview.
Interview Questions
Negotiation Details
No Negotiating
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Claims Adjuster at Allstate
Posted Jul 14, 2010 — 1 of 1 people found this helpful
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Fort Lauderdale, FL (took 2 weeks)
I applied online and recieved a call from an Allstate Recruiter about 1 and 1/2 weeks later. I was asked to schedule a phone interview. Upon passing phone interview, I was aksed to complete skill/IQ/personality assessment online. Once passing assessment, I was asked to send an email to a recruiter informing them that my assessment was complete. Then I was asked to email a range of dates that I would be available to interview. I was then called to schedule the interview. The interview consisted of a 2:1 panel and I was aksed 2 questions similar to the behavioral questions of the phone interview. Then they just talked to me about what the position entailed. I was called about 5 days later with an offer.
Interview Questions
Negotiation Details
Offer was good and required no negotiation.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?


