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Allstate Field Auto Technical Claims Adjuster Interview Questions & Reviews

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Field Auto Technical Claims Adjuster Interview

Field Auto Technical Claims Adjuster
Bothell, WA

I applied online and the process took 2+ weeks - interviewed at Allstate in December 2012.

Interview Details – Filled out online application on their website. A few days later I was called and prescreened over the phone. A few days later they called back and sent me an email with a link to an online assessment test that needed to be completed within 48 hours. I finished it that night and they called me back the following day and we scheduled an in person interview at the local office. When I came in it was a very brief wait followed by a 2:1 interview with a set packet of questions that they ask for that particular position. Interview lasted about half an hour and they said I would be hearing from them in the next few weeks as they were going on vacation for a few weeks and had a few other candidates to interview.

Interview Questions

  • Tell me about the most difficult customer you had to deal with?   Answer Question
  • Tell me about a time you had an unhappy customer and what did you do to fix it?   Answer Question
  • The one unscripted question was: I am a customer, and you wrote the estimate on my car up as a 3 hour repair on the quarter panel, and I say I want it replaced. What do you say?   Answer Question

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