Allstate

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Allstate Liability Claims Adjuster Interview Questions

Updated Aug 13, 2014
Updated Aug 13, 2014
5 Interview Reviews

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Liability Claims Adjuster Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through an employee referral. The process took 3 days - interviewed at Allstate in August 2014.

Interview Details

I applied and within a few hours I received two emails from a recruiter. One stating to complete an assessment that took me 45 minutes to complete, you are allotted 60 minutes. The other was to set up a phone interview. The phone interview was fairly easy and quick; it took about 10 to 15 minutes. The recruiter was very friendly and seemed genuine. I am waiting to schedule a face-to-face interview with the hiring managers which should be scheduled in the next 48 hours.

Interview Questions
  • Basic questions. "How did you hear about this job?" "Tell me about a situation where you went above and beyond for a customer and had a positive outcome. Explain the steps you took to do so." "Tell me about a time you were not successful in satisfying a customer."   View Answer
No Offer
Positive Experience
Easy Interview

Other Interview Reviews for Allstate

  1.  

    Liability Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 months - interviewed at Allstate.

    Interview Details

    The outsourced human resources is so unprofessional and unorganized. They work from home and you can hear their children, grandchildren, and household appliances in the background. They don't have any follow up information and they will promise to return calls or keep you updated on the claims process and never return your call.

    Interview Questions
    • I returned a call to the human resources representative who called for a pre-screening and she answered the phone "who is this and how did you get this number"   Answer Question
    No Offer
  2.  

    Liability Claims Adjuster Interview

    Anonymous Interview Candidate  in  Diamond Bar, CA
    Anonymous Interview Candidate in Diamond Bar, CA
    Application Details

    I applied online. The process took 1 week - interviewed at Allstate.

    Interview Details

    Applied online eight years ago. Was called within a few days by recruiter to set up date and time for interview. Showed up for verbal interview and had to take a computer based test first, called the Leap Test. Test mostly pertained to morals and how you would react to certain situations. If that test was not passed, there would be no interview. Passed the test and interviewed with two managers - one asked the questions and one took notes. It was 2-3 weeks later when I heard from Allstate and they offered me a position.

    Interview Questions
    • There were about four questions and they were redundant, all along the lines of, Please tell me about a time when you were most successful in dealing with a difficult customer.   Answer Question
    Negotiation Details
    There was no negotiation phase. This was my first "real" job out of college and I just accepted what they offered.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Liability Claims Adjuster Interview

    Anonymous Interview Candidate  in  Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 3 weeks - interviewed at Allstate.

    Interview Details

    I first applied online and was emailed by the recruiter. Make sure to check your emails. I took an assessment online and after passing I was called again by the recruiter. I then had an in person interview. I passed that interview and then had a final interview with the head manager. I waited for my background check to clear and then started working a few weeks after.

    Interview Questions
    • there were really no difficult questions. Just be yourself, allstate is big on the culture and environment. they want a positive person.   Answer Question
    Negotiation Details
    I did not negotiate since I had no experience in the field.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Liability Claims Adjuster Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    5 or 6 questions about character, accomplishments and greatest weakest strengths. Very standard old school interview with about 4 managers across the desk.

    Accepted Offer

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