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Allstate Liability Claims Adjuster Interview Questions & Reviews

Updated Aug 13, 2014
All Interviews Received Offers

Getting an Interview  

75%
25%

Interview Experience  

66%
33%
0%

Interview Difficulty  

Average Difficulty
5 candidate interviews Back to all interview questions
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1 person found this helpful

No Offer

Positive Experience

Easy Interview

Liability Claims Adjuster Interview

Liability Claims Adjuster

I applied through an employee referral and the process took 3 days - interviewed at Allstate in August 2014.

Interview Details – I applied and within a few hours I received two emails from a recruiter. One stating to complete an assessment that took me 45 minutes to complete, you are allotted 60 minutes. The other was to set up a phone interview. The phone interview was fairly easy and quick; it took about 10 to 15 minutes. The recruiter was very friendly and seemed genuine. I am waiting to schedule a face-to-face interview with the hiring managers which should be scheduled in the next 48 hours.

Interview Question – Basic questions. "How did you hear about this job?" "Tell me about a situation where you went above and beyond for a customer and had a positive outcome. Explain the steps you took to do so." "Tell me about a time you were not successful in satisfying a customer."   View Answer


No Offer

Neutral Experience

Liability Claims Adjuster Interview

Liability Claims Adjuster

I applied online and the process took 3 months - interviewed at Allstate.

Interview Details – The outsourced human resources is so unprofessional and unorganized. They work from home and you can hear their children, grandchildren, and household appliances in the background. They don't have any follow up information and they will promise to return calls or keep you updated on the claims process and never return your call.

Interview Question – I returned a call to the human resources representative who called for a pre-screening and she answered the phone "who is this and how did you get this number"   Answer Question


Accepted Offer

Neutral Experience

Average Interview

Liability Claims Adjuster Interview

Liability Claims Adjuster
Diamond Bar, CA

I applied online and the process took 1 week - interviewed at Allstate.

Interview Details – Applied online eight years ago. Was called within a few days by recruiter to set up date and time for interview. Showed up for verbal interview and had to take a computer based test first, called the Leap Test. Test mostly pertained to morals and how you would react to certain situations. If that test was not passed, there would be no interview. Passed the test and interviewed with two managers - one asked the questions and one took notes. It was 2-3 weeks later when I heard from Allstate and they offered me a position.

Interview Question – There were about four questions and they were redundant, all along the lines of, Please tell me about a time when you were most successful in dealing with a difficult customer.   Answer Question

Negotiation Details – There was no negotiation phase. This was my first "real" job out of college and I just accepted what they offered.


Accepted Offer

Positive Experience

Very Easy Interview

Liability Claims Adjuster Interview

Liability Claims Adjuster
Los Angeles, CA

I applied online and the process took 3 weeks - interviewed at Allstate.

Interview Details – I first applied online and was emailed by the recruiter. Make sure to check your emails. I took an assessment online and after passing I was called again by the recruiter. I then had an in person interview. I passed that interview and then had a final interview with the head manager. I waited for my background check to clear and then started working a few weeks after.

Interview Question – there were really no difficult questions. Just be yourself, allstate is big on the culture and environment. they want a positive person.   Answer Question

Negotiation Details – I did not negotiate since I had no experience in the field.


Accepted Offer

Neutral Experience

Liability Claims Adjuster Interview

Liability Claims Adjuster

Interviewed at Allstate

Interview Details – 5 or 6 questions about character, accomplishments and greatest weakest strengths. Very standard old school interview with about 4 managers across the desk.

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