Alltel

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Alltel Customer Service Interview Questions

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Customer Service Interview

Anonymous Interview Candidate in Virginia Beach, VA
Anonymous Interview Candidate in Virginia Beach, VA
Application Details

I applied online. The process took 2 daysinterviewed at Alltel in February 2007.

Interview Details

I had a phone interview and an actual interview was schedule for me to come in. When I showed up I believe that whoever was supposed to interview me had forgotten. They asked me to come back the next day and I did and was hired. The interview consist of basic customer service questions like what would you do if you had an angry customer on the line? Also, they ask if you are comfortable up-selling. Very basic.

Interview Questions
  • What would you do if you had an escalated call or angry customer on your line?   Answer Question
Accepted Offer
Positive Experience
Easy Interview

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