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Alltel Customer Service Interview
Posted Dec 28, 2009 2009-12-28 22:02 PST
Accepted Offer – Interviewed in Virginia Beach, VA Feb 2007 – Reviewed Dec 28, 2009
Interview Details – I had a phone interview and an actual interview was schedule for me to come in. When I showed up I believe that whoever was supposed to interview me had forgotten. They asked me to come back the next day and I did and was hired. The interview consist of basic customer service questions like what would you do if you had an angry customer on the line? Also, they ask if you are comfortable up-selling. Very basic.
Interview Question – What would you do if you had an escalated call or angry customer on your line? Answer Question
Other Details - I applied online and the process took 2 days.
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Interviews
Phone Interview
1:1 Interview
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Overall Positive Experience
- Very Easy Interview
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