Alpine Access Work At Home Telephone Customer Service Representative Interview Questions & Reviews
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Updated Apr 9, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Easy” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Alpine Access Interviews | Sort by |
Work At Home Telephone Customer Service Representative at Alpine Access
Posted Apr 9, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 2 weeks)
I was initially contacted by email regarding the position I applied for in the company. I was scheduled to have a background check with I had to pay forty five dollars to receive. After the background check was complete I was sent information for the drug test which was an hour away and only had a short window to before they closed in the morning. The small company lost my test so I had to take the test over but had them change the location to more that an a hour and half away. Once I passed the drug test I was sent police fingerprinting. Then I had to go to a interview in which the person I was suppose to interview was changed because the moderator reviewed my application and saw I was a trainer and disqualified me because he was job scared. He said I was over-qualified for the job and would decline the offer at this time.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Work At Home Telephone Customer Service Representative at Alpine Access
Posted Feb 22, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2012 in Charlotte, NC (took 3 days)
Simple as 123. Apply, Interview, Hire.
*BE SURE to communicate with your recruiter. They do not tolerate any paper work that is turned in late. They will remove you from the job and put you back into a pool to wait for the next jobs to come up.
You do have to pay for a background check, but only if you are hired. It is valid for 6 months.
Negotiation Details
Did not negotiate anything. They have pretty set hours. They start out at decent pay, considering no college education. Make sure you wear a smile and they can hear it! Number one thing with over the phone jobs... They have to be able to hear your happy.
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Work At Home Telephone Customer Service Representative at Alpine Access
Posted Jan 25, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Denver, CO (took a day)
Received email to accept interview. First part was group and the second was individual. Everything was done professionally. They ask each person seperately a technical question and the question I had was nothing to do with what I was applying for. Did not know the answer exactly so it was suggested I look up the answer on line and then I could answer. Made me feel somewhat small. This is a customer service job from home so knowing how to do something to a computer other than access software and know how to use it...felt it was unneccessary. Other than that everything was great!
Interview Questions
Negotiation Details
There is no negotiation.
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Work At Home Telephone Customer Service Representative at Alpine Access
Posted Dec 15, 2011 — 1 of 2 people found this helpful
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 (took 3 days)
I was contacted via email to schedule an interview time. I had a group interview with about 20 other candidates via an online meeting. The beginning of the interview consisted of facilitator/HR person giving the job description via PowerPoint presentation. The second half of interview...we broke up into 2 groups and each person was required to choose 2 out of 4 interview questions to answer outloud.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Work At Home Telephone Customer Service Representative at Alpine Access
Posted Dec 9, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took a day)
average
Interview Questions
Other Details
I Applied Online and the interview consisted of a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
WORK-AT-HOME TELEPHONE CUSTOMER SERVICE Representative at Alpine Access
Posted Aug 11, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 (took a day)
After an extensive online application process, I was notified that I had an interview and got to choose from several dates. On the day of the interview I was waiting and when the interviewer called, she said I did "ridiculously well" on the application process so I she wouldn't interview me. She offered me a job and I accepted. After that there was a long intake process that took over a week, faxing in all kinds of documents.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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