Glassdoor is your free inside look at Altria TSM interview questions and advice. All 4 interview reviews posted anonymously by Altria employees and interview candidates.
Declined Offer – Interviewed in Jan 2013 – Reviewed Mar 15, 2013
Interview Details – Phone interview, 3 person panel interview, day in field. Know the STAR format right off the gate. The phone interview is an hr long, questions asked after answers and trying to rattle your cage. Panel interview is the same, specific questions about times you demonstrated "teamwork" and "leadership". Day in the field is the last stage, eat a big breakfast! You basically do all the work while the tsm, unit manager, and DM watch over you like a psycho mother. Awkward for the retail manager and yourself.
Interview Question – Describe a time.... You were in a group project that altered its direction... A time you handled a chaotic week... A time you analyzed data outside of school... A time you lead a group... Why did you choose your school? What do you base your academic success on? Basically every stupid question about leadership, teamwork, and analytics. Sales pitch at the end of panel interview. No time to analyze, just focus on long term relationships and emphasizing our product is better. View Answer
Reason for Declining – Offer from a better company with better morals. Managers and TSM in the division lacked a personality.
No Offer – Interviewed in Atlanta, GA Dec 2012 – Reviewed Dec 27, 2012
Interview Details –
1) Initial "cattle call" job fair with brief get to know couple of questions such as why do you want to work with us, why are you a good candidate, and your background/any questions for the interviewer bit.
2) Phone interview: tell us about yourself, situational questions (how did you handle so and so that was negative, we are thinking of changing this product -what are your thoughts and why), and a time where candidate can ask questions about the position, etc.
3) Face to face interview -was with 3 people (future mgr and 2 HR? folks -none gave business cards or contact information?). Bring resume's as they will ask for it. They ask why you are a superior candidate and again ask situational questions, how you handled so and so, why, and the outcome. They also asked to describe a time when you studied data and put the subsequent knowledge to use...even if you've not done this, construct something and have a story ready as they REALLY seem to want this.
My final thoughts are that it appears that they are looking for younger folks with little or no "sales" skills/background that they can mold, which is not necessarily a bad thing -but overlooking someone a little older and seasoned in how to act in a social situation and in what they say and how they say it is a big mistake.
Interview Question – Describe a time when you studied data and put the subsequent knowledge to use...even if you've not done this, construct something and have a story ready as they REALLY seem to want this. Answer Question
Accepted Offer – Interviewed in Jan 2010 – Reviewed May 17, 2012
Interview Details – Screening interview, panel interview, in the field interview. Be very active with the in-field interview! They want to see you sell and like the position.
Interview Questions
Negotiation Details – No, they give you a salary work-up based on experience. Pay is great.
No Offer – Interviewed in Feb 2011 – Reviewed Feb 2, 2011
Interview Details – Information session at a college--I thought it was just an "info session," where we could get to know about the company, but they were actually sizing you up and evaluating you. It was essentially the first interview. You didnt get a call back for an interview if you did not d well in the info session.
Interview Question – All behavioral questions-- Answer Question
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