Amazon.com Account Manager Interview Questions

Updated Mar 3, 2015
Updated Mar 3, 2015
23 Interview Reviews

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Account Manager Interview

Anonymous Employee
Anonymous Employee
Application Details

I applied online. The process took a dayinterviewed at Amazon.com in January 2015.

Interview Details

Had an hour long phone call. Interviewer seemed distracted and needed me to repeat my answers. Most of the questions were related to my resume, the last fifteen minutes was spent going through what seemed like a list of general questions. We had a verbal NDA regarding the questions. Waiting to hear back.

Interview Questions
  • Describe from experience how you would go about voicing a disagreement towards a group idea.   Answer Question
No Offer
Neutral Experience
Difficult Interview

Other Interview Reviews for Amazon.com

  1.  

    Account Manager Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    You get an email saying you got a phone interview. You set a date and time. You interview over the phone (usually for about an hour). Then go on to the next phone interview. Then in-person interview

    Interview Questions
    No Offer
  2.  

    Account Manager Interview

    Anonymous Employee in Seattle, WA
    Anonymous Employee in Seattle, WA
    Application Details

    I applied online. The process took a weekinterviewed at Amazon.com in April 2014.

    Interview Details

    Series of challenging interviews with very specific questions which did not outwardly apply to the position being applied for.

    Many questions based on your drive and how you deal with specific questions and your philosophies.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  3.  

    Account Manager Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Two rounds of telephone interviews, one with a peer, the second was with the hiring manager. The first interview was very cordial, friendly, and the questions were very broad and open ended. Not anything like the horror stories you might find here or elsewhere. The second phone interview was more pointed, the questions were very direct, and a lot of requests for elaboration.

    Interview Questions
    • All the questions seemed pretty straight forward. I didn't make it to the in person interview, which is where I suppose the hardball begins.   Answer Question
    No Offer
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  5. 7 people found this helpful  

    Account Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through a staffing agency – interviewed at Amazon.com in December 2013.

    Interview Details

    Amazon is driven by metrics, and interviews are designed to analyze how well you describe inputs and outputs. Questions will revolve around their leadership principles (which are public on their website). You'll go through an interview "loop", where you'll interview with several people from the proposed team. Typically, the people in your work group will be fairly easy to deal with, and are simply trying to get you to answer the specific leadership principle they are assigned to. Every once in a while, you'll get someone who's trying to be an arse for some reason, but if you know your resume backwards and forwards, and can pinpoint which principal they are shooting for, you should be fine. You'll finally meet with a director - who will be from another work group in order to avoid bias. The interviews don't have to be in order, though. The director was the second person I interviewed with in the morning, followed by two more in the afternoon. After the interviews, the group will meet to discuss whether you'll be a good fit. Ultimately, the director has the ability to trump the others, which happens all too often. They really want to see that you went above and beyond in your previous positions to make processes more efficient, that you have taken the initiative in the past, and that you will push hard for what you believe in (within reason and without hurting the group dynamic). In my interview, the director asked about evaluating the effectiveness of my time as a "Big Brother", through BBBS - which he found on my LinkedIn page. Pretty shady, in my opinion, but just be prepared to answer "analytically", anything that you list publicly (although I'm sure social media does not count). People WILL look at your Facebook page to get an idea of what you're about, so make sure to clean that up if you're serious about getting a job with Amazon (or anywhere else, for that matter).

    It can be an intimidating process, but just pretend that the stuff you've done in the past is the most AMAZING thing ever, and you'll be set. Embellishment will be useful for you, and if you don't have numbers available to support your answers, simply make them up. For instance, "I helped develop a process that saved $150k over a 3 month span by doing 'x' and 'y'. Even if that didn't happen.

    The interview questions are pretty generic "tell me about a time" nonsense, so probably nothing too surprising.

    Interview Questions
    • In my interview, the director asked about evaluating the effectiveness of my time as a "Big Brother", through BBBS - which he found on my LinkedIn page. Pretty shady, in my opinion, but just be prepared to answer "analytically", anything that you list publicly (although I'm sure social media does not count).   View Answer
    Negotiation Details
    Most people I know were able to negotiate salary, bonus, and/or stock options in one way or the other. If you don't require a relocation package, you can work that into the negotiation for more of the 3 options above. And if you'd rather get a higher bonus, maybe you can take a step down a little on salary, or vice-versa.

    My recruiter is renowned for being a real witch, and we rubbed each other the wrong way. As a result, I didn't get a chance to negotiate with her - she actually insinuated that she was willing to pull the offer because she didn't think I'd be happy there at a lower position than I wanted (which is true).
    Accepted Offer
    Negative Experience
    Difficult Interview
  6. 1 person found this helpful  

    Account Manager Interview

    Anonymous Employee in Seattle, WA
    Anonymous Employee in Seattle, WA
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Amazon.com.

    Interview Details

    I interviewed for a position in a newer branch of Amazon in the spring. I was contacted by a recruiter who setup a phone interview for another recruiter. This first interview was brief, and it was very clear that this conversation was just to check to make sure that my skills and past experiences would translate over. I passed the first recruiter interview, then was scheduled for another phone interview with one of the team leads for the Account Managers. Finally, I had a third interview with someone from HR. They spoke with me about salary requirements and the like. Although we were relocating due to my husband's employment anyway, they made it VERY clear in every interview that the position would not be eligible for relocation costs. (All 3 interviewers brought it up.)

    I was scheduled for an in-person interview with 4 individuals with 4 other candidates (there were 3 positions posted online). It's my understanding that these 3 interviewers were different heads of departments for the AM teams, the fourth was HR again (the same gentleman I spoke with on the phone). My AM interviews all covered the same questions regarding qualifications, online market place experience, dealing with vendor relations, and customer support. We also looked over different online ads to identify which ads would be products that Amazon would promote and what verbiage looked correct.

    Overall, it was a very positive experience, albeit arduous. Overall, between the recruiter interviews/followup, HR Interviews, and AM interviews, I had 10 interviews with them for the position. Ultimately, I was not offered the job, but all three positions were re-posted the following day, leading me to believe that none of us made it through the interview process. When I contacted the recruiter to follow up, and basically informed her I was still interested in the position, she wished me the best of luck and let me know that they were going in a different direction.

    The recruiter, HR, and the AM Manager were all very helpful and as informative as they could be in an interview. While I was disappointed to not get the job, it was a very positive experience.

    Interview Questions
    • The most difficult question was going over the ads and identifying which products/services that Amazon would promote. While I spent time going over ads before my interview, I didn't really feel prepared to identify which products would/would not be accepted.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7. 1 person found this helpful  

    Account Manager Interview

    Anonymous Employee in Seattle, WA
    Anonymous Employee in Seattle, WA
    Application Details

    I applied online. The process took 5 weeksinterviewed at Amazon.com in December 2013.

    Interview Details

    Be prepared for a very bizarre interview. They will ask you many form questions, with no real connection or proper communication. I met with 5 people on the team, one of which who was possible the meanest person I have ever met and seemed to have absolutely no interest in being there.

    Interview Questions
    • While I was interviewing for a post sales position, many questions were about sales specifically. I think the most unexpected question though, was when I was asked to describe something technical that had nothing to do with the job.   Answer Question
    Reasons for Declining

    I had heard Amazon had a habit of overworking employees, and I had better offers. I was also VERY put off by the final interviewer's attitude and how dismissive they were.

    Declined Offer
    Negative Experience
    Difficult Interview
  8. 1 person found this helpful  

    Account Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at Amazon.com.

    Interview Details

    not easy. lots of stress questions - based on your experience in the past, e-commerce, how you have failed on a project

    Interview Questions
    • there was a question on deliverables - if you had to chose 1 out of 3 which would you choose and why?   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  9. 1 person found this helpful  

    Account Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 1+ weekinterviewed at Amazon.com in January 2013.

    Interview Details

    Went through 3 phone interviews with the last one being hiring manager. They ended up booking my flight and hotel, but 18 hours later, I get a call in the AM saying they decided to put the position on "hold". Argg!

    Interview Questions
    • Mostly behavioral and situational type questions, as well as past experience   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  10. 2 people found this helpful  

    Account Manager Interview

    Anonymous Employee in Seattle, WA
    Anonymous Employee in Seattle, WA
    Application Details

    I applied online. The process took 4 weeksinterviewed at Amazon.com in October 2012.

    Interview Details

    2 Phone screens and onsite loop. Some people were great, others lacked personality. Recruiter was very helpful. This was for a non-technical role, so I did not face any puzzles etc. Bar raiser was easy to identify. I was extremely qualified, so I suspect I did not meet their "cultural" fit.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

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