Amazon.com Interview Questions & Reviews
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FC Operations Manager Interview (Positive Experience; Average Interview)
I applied through an employee referral - interviewed at Amazon.com in July 2014.
Interview Details – Telephone interview - simple and straight forward review of resume. Recruiter had specific questions for each job I had on my resume - he wanted to know more details. Know the Amazon Leadership Principles and recommend linking the principles to your experience and how you can apply your past experience to Amazon.
Interview Question – Unexpected question - are you willing to move overseas? View Answer
Secret Project Interview (Negative Experience; Average Interview)
I applied through an employee referral and interviewed at Amazon.com.
Interview Details – A process that felt incredibly corporate. It's a lot like many tech companies; you sit in a room and people rotate in and out. Clearly they're hiring a lot; I had the strong impression that the interviewers hadn't prepared at all and were going through the motions, asking the exact same questions they asked everyone else, and barely listening to the responses. Of the seven or so people I spoke with, two seemed strong, but the rest of the team felt pretty weak.
Any questions about challenges, what they were trying to accomplish, how they thought about their business, etc. got a shrink-wrapped answer that felt like it was coming from an internal PR agency, and was either untrustworthy or not interesting. Lots of discussions of Jeff B., and how close they were to Jeff, if they had had meetings with him, and just how exciting it was to be around Jeff, and how often they saw him in the hallways. I don't doubt it was exciting, but if that doesn't excite you, those comments and discussions won't add much value.
Let them know I wasn't interested before proceeding to next steps beyond that day. Just not a good fit from my perspective.
Interview Question – Getting asked the exact same question seven times that felt like it was designed for a recent MBA and not someone who had much experience or accomplished very much. Answer Question
Reason for Declining – Such a bad experience interviewing in person that I let them know I wasn't interested in next steps.
Senior Human Resources Assistant Interview (Neutral Experience)
I applied online and interviewed at Amazon.com.
Interview Details – Applied online. Two days later I received a questionnaire as well as schedule for possible times available for an interview. A week later I received an email saying they had gone in another direction.
Interview Question – Why are you interested in exploring new opportunities at this time and why Amazon specifically? Answer Question
Senior Program Manager Interview (Neutral Experience; Average Interview)
I applied through a recruiter and the process took 6 months - interviewed at Amazon.com in July 2014.
Interview Details – I was recruited to come interview for a role under development that was similar to a role I currently hold in another company. The interview logistically was a challenge due to some mistakes by the recruiters on dates. I had a pretty packed schedule with very little break for bathroom, etc. Everyone was very polite and friendly. They all seemed to ask the same type questions and focused on the leadership principles and taking something from idea or strategy to reality. Some questions where totally unrelated to the role or my skill set and I wasn't sure if it was designed to stumble me, see how I would handle it or that they hadn't really prepared the interviewers. Either way, it was fun, respectful and a good learning experience.
Interview Question – all of them were pretty focused on the leadership qualities. The only unexpected one was asking me a few times about a technology I had not experience with. View Answer
Reason for Declining – The role was not the right fit nor did it appear to be resourced according to the need. I found it interesting that the laptops the interviewers used where at least 2-3 years old, running older versions of desktop and productivity tools. The environment felt harried and the peopled seemed pretty exhausted.
Lead Fulfillment Associate – Training & Team Leader Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at Amazon.com in August 2014.
Interview Details – Everything was very quick during this interview process. It was broken down over 3 Majors times.
On Jul 24th, I applied for the position and took an online assessment. The next day I received a call to setup a date and time for the phone interview.
Phone Call Interview on Jul 29th. This person I could tell was readying a script but everything was geared towards safety. They wanted examples from your past on how you promoted safety in the workplace and what steps you did to make everything safe. They also asked you about how you dealt with a confrontation at work. To me everything was basic information. Do not try to give some made up story. They also asked about why you want there and why that position. After the call, they will tell you if you will move forward or not. If you do move forward, they will schedule the next interview right then with you.
Interview with two managers on Aug 6th. During this interview, they both asked me some of the same questions from the phone call interview. This interview though, you will do role playing as a manager and one of your employees work has started to decrease over the last 2 weeks. My advice about this is to find out why the employee's work has decreased. Amazon wants you to care about the person, not just profits. Make sure you do this during the role play! Very important. Next part was about a small business that wants to expand scenario. When you give suggestions on about how they can expand, give more than 1 option. I gave them 3 different options which the interviewers told me they liked! After the interview was completed, they will tell you within a week or two, you will be contacted if you get the position or not.
I was called on Aug 8th and offered the position.
Interview Question – Give examples of how you were promoting safety in the workplace. Answer Question
Negotiation Details – No negotiation. Is was a here is the offer, take it or leave it.
Very Easy Interview
Amazon Warehouse Worker Interview (Positive Experience; Very Easy Interview)
I applied through a staffing agency and the process took a day - interviewed at Amazon.com in October 2013.
Interview Details – Will interview with temp agency and complete their computer testing to see if your basic skills include being able to find the correct item on a chart. Must pass this test to be hired. Plan on a drug test at the time of interview. Mostly they are just trying to fill the spaces required by Amazon and the interview is not difficult. You will watch a video on what to expect at Amazon and be given a time slot to start work if hired.
Interview Question – There are no difficult questions. Just be prepared to take a basic test. Answer Question
Negotiation Details – No negotiation
Senior Financial Analyst Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 4 weeks - interviewed at Amazon.com in July 2014.
Interview Details – 1) Step 1 : Referral through B School alum
2) Step 2: HR call to schedule 2 telephonic calls with hiring managers
3) Step 3: Two telephonic rounds: 1) 40 mins with hiring manager: several behavioral questions centered on amazon leadership principles 2) 40 mins with operations head: several behavioral and strategic questions on Amazon
4) Step 4: Asked to send a written assignment on amazon leadership principle
5) Step 5: Called for onsite round 2 weeks later
6) Step 6: In total 6 rounds: A) 1st excel round for 1 hour with 7 questions (not that tough if you have good practice of excel formulas and pivot table; one question on operational finance case B) 40 mins facility visit (be curious and engaging during this and ask good questions C) 5 back to back interviews with 7 Amazonians spread across HR, finance, operations leadership positions ; Excel test result shared in 2nd last interview (everything was perfect!); last interview was strategic and more on amazon products and future strategy/financial performance
Interview Question – 1) tell me an example where you disagreed with your team and ultimately you were wrong 2) what type of work environment you like and what you don't like 3) what is new about Amazon? View Answer
Negotiation Details – Renegotiated for better bonus and base salary
GM Administrative Interview (Positive Experience; Average Interview)
I applied through other source and the process took 3 weeks - interviewed at Amazon.com.
Interview Details – I was phoned a few days after submitting my resume by a recruiter in another state. Very friendly. She sent a follow up email with all of the details of the interview (date, time, who I was interviewing with, that you are not permitted to bring a cell phone, purse, etc. in the building. Also you cannot wear any type of shoes with a heel or open toes/open backs). On the day of the interview I checked in at security and gave them the name of the person to contact to come out and meet me. That person gave me a tour of the center and then took me to my next interview. This interview was the most difficult. I had read reviews that Amazon is one of the top companies for difficult interviewing questions/scenarios. The questions were not necessarily difficult but they were all scenario based (ex: give me an example of a time when you had to do this or that, etc.). This lasted about an hour. After that I met with the GM and an HR representative. The questions asked during this interview were very typical Administrative Assistant type questions (how experienced are you with MS Word, Excel, PowerPoint, etc., Tell us about your previous experience, etc.). Nothing out of the ordinary. After that I was escorted back to security to check out. The whole process that day took about 3 to 3.5 hours. If you have never been in a warehouse/fulfilment center it is a bit overwhelming, very loud and very chaotic.
- The segment with the situational/scenario based questions was the most difficult. The manager was giving me examples of his experiences that had absolutly no relevance to what an Admin would do so it was difficult to figure out what he was looking for. For his answers he related everything back to finances/profit/loss. For an Executive Assistant you job is not usually measured this way. It was a little frustrating. View Answer
- Same as above. All the situational questions (ex: tell me a time when....) Answer Question
Negotiation Details – The was not a negotiation phase. They made me a very generous offer and I accepted.
Web Developer Interview (Positive Experience; Difficult Interview)
I applied online and interviewed at Amazon.com.
Interview Details – Applied online via advertised section of indeed.com listed as for Kindle Store but turned out to be for Fire Phone. Took only 2 days for HR representative to get in touch to set up a phone interview with the project team. Over the phone & web, went through series of technical questions including actual coding.
Interview Question – I was not prepared for mobile app dev related questions. It's understandable that they could not list this position as Fire Phone project since it was listed before the product launch. It was simply the position that wasn't a quite fit for my skill set. Answer Question
Lead Fulfillment Associate - Team & Training Leader Interview (Positive Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Amazon.com in August 2014.
Interview Details – Signed up for the position on the website and received a phone interview date a few days later. Interviewer called right on time. The interview took about 30 minutes. Some of the questions asked were. What would you do do if you knew a co-worker was stealing? Tell us about a time when you had a conflict with a co-worker, how did you resolve it? There were a few questions about safety and how you address safety in the workplace. Give examples of some of the safety policies in place and how you followed them? Give an example of how you streamlined a process? Give an example of how you did more than what was asked of you? How did you handle a customer situation requiring time spent beyond normal working hours?
At the end was invited to interview in person at a hiring event.
Interview Question – The safety questions were a little tough since it hard to tell what answer they were looking for other than you follow all the safety rules. Answer Question
Interviews for Top Jobs at Amazon.com
See What Amazon.com Employees Are Saying
Pros: “- If you are proactive with your career and engage your management actively, you can go almost anywhere. - Compensation is good, but tied primarily into the stock. The better the company…” “- If you are proactive with your career and engage your management actively, you can go almost anywhere. - Compensation is good, but tied primarily into the stock. The better the company does, the better you do. - Darwinistic culture means you generally work with some solid people. - Customer is the focus and not in the company jargon sense, but really the core foundation of everything we do. - This is a writing culture, be prepared to write well thought and constructed 6 pagers.” – Full Review