Amazon.com Interview Questions & Reviews in Slough, Berkshire, South East England, England
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Project Specialist Interview (Neutral Experience; Average Interview)
I applied in-person and the process took 4+ weeks - interviewed at Amazon.com in November 2010.
Interview Details – 2 interviews, I was already working at Amazon at the time. Make sure you research the company, its values, and being well prepared is absolute key - you can't afford to be taken by surprise by some question or other.
Interview Question – What would you change in the processes Amazon apply? View Answer
Negotiation Details – What negotiation? Frugality is real, it's a case of take it or leave it.
Account Manager (Amazon Associate) Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at Amazon.com in January 2014.
Interview Details – 2 phone interviews
I had the first interview with the hiring manager: it was very structured and I was prepared for most of the questions. I really appreciated that the interviewer gave me time at the end for questions (and I had loads), which means that we spent more time than expected. The second interview was with the EU business development manager and the questions were naturally focused on business development. Though it is tough to judge from a person over the phone, I found the interviewer tired (the interview was after 6pm UK time so 7pm EU time) and this reflected in his voice, but what was even more surprising was that he clearly yawned while I was answering to one of his questions. Ok I have not been convincing enough as I did not pass this stage, but I find it truly unrespectful to yawn over the phone while someone is talking to you - he could have at least put the phone away or something.
On the positive note, I think it was a great experience to have a concrete preview of the company's culture, people, interview style etc...
Interview Question – What is the most important thing to recruit a new publisher/client? View Answer
Sales Representative Interview (Negative Experience; Difficult Interview)
I applied online and the process took a day - interviewed at Amazon.com.
Interview Details – A competency based interview lasting 5 hours. 5 x 45 minute interviews including a "bar raiser" Told to prepare a number of examples to map against AWS philosophies of previous deep dive work experiences you think might be relevant. Amazon recruitment guidance says keep responses short and timely which in the end seemed to be the last thing they wanted. Deep dive responses required.....details details details was what was required. To be frank this is a very tedious interview process giving the candidate very little back in return in terms of what the job would actually be like if you got it. How you make a calculated decision to work for them is beyond me based on what you might read from their website...very little back in terms of company culture. Interviews need to be a two way street not one way....Whilst this is competency based interview it really does feel like luck if you managed to give relevant examples that might just meet the AWS philosophy of doing things.
Interview Question – Described a time when you challenged your boss Answer Question
Sales Account Executive Interview (Positive Experience; Easy Interview)
I applied online and the process took 1+ week - interviewed at Amazon.com in September 2012.
Interview Details – The interview process started with a fairly easy phone interview. After that, I was called for an interview on site where I had 5 rounds of interviews with 5 different people. They were mainly asking about past work experiences and doing simulation of situations you'd have to face at work.
Interview Question – No particular difficult nor unexpected questions View Answer
Very Difficult Interview
Risk Analyst Interview (Neutral Experience; Very Difficult Interview)
I applied online - interviewed at Amazon.com in January 2010.
Interview Details – I had 8 interviews, starting with the phne screens with the recruiter. Then a whole day in the office, asked multiple similar questions. Competency based.
Interview Question – Thinking of fresh examples was difficicult. Answer Question
Negotiation Details – Tough negotiation phase so I gave up.
Online Content and Marketing Manager Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 months - interviewed at Amazon.com.
Interview Details – I applied online through their career website.
I received an email from one of their recruiters saying I needed to complete an online copyedit test, designed to measure my attention to detail, spelling, grammar and copyedit skills. The test lasted 30 minutes: some questions were very easy for a foreigner (they were meant to spot the most common mistakes for the mothertongue) whereas for some others I just didn't have a clue and went with what sounded most right ("here are 5 sentences, choose the wrong one" or "choose the right one" or "choose the only two that aren't wrong").
I didn't hear from them for 10 days and I had forgotten about the test when I received another email from the same recruiter to set up a phone interview. The phone interview was with a site merchandiser and after the classic questions "why do you want to work here" "why are you leaving your job" we got on to two behavioural (situation-based) questions. There's no right or wrong answer here, they just want to know how you think, feel, behave, react in face of praise/mistakes/adversity/challenge and so on. But you can't invent an answer right then and there because they will ask you very detailed questions about the example you are providing - I even had to remember some figures about the situation I was telling them about. The interview lasted 45 minutes.
The day after my first interview I got another email from another recruiter, saying they wanted to move forward to a second interview - which happened with a senior vendor manager of the company. The questions here were the same type as the first interview and this one also lasted 45 minutes.
It was the end of july and I didn't hear from them until the last week of August, when an email invited me to fly out to their headquarters in Slough to have a series of 4 final interviews. We arranged the interview day for three weeks later - as they were not gonna pay for my flight I needed to get the cheapest fare possible, but they were flexible enough with times and dates.
My interview schedule for the morning was precisely outline before I flew out - I had to have three interviews and a "promotions exercise" in a row, with roughly 30 mins for lunch in their cafeteria (which they provided vouchers for).
The interviews were exactly the same as on the phone - behavioural questions all over the place. The first interviewer told me they were going to ask me maybe a lot of questions but they were all looking at my answers from a different angle so I needed not worry if I answered with the same example two or even three times.
But 3 interviews in a row is a massacre and by the end of the last interview I was very tired of answering questions in such precise detail.
The promotions exercise: they provided me a spreadsheet with 200 of their products with indication of price, cost, stock, sales, pageviews and I had to choose 2 promotions for 10 products with 2 lead products and I had to explain what my assumptions were, how I would market the promotions, where on the website, which targets and so on. All this in 45 minutes and I bet they even expected a small presentation, but I didn't get to it. The manager then asked me questions about it till the hour was up.
After 48 hours they called me and said I didn't pass the final round of interviews.
Interview Question – Tell me about a time when you put customers need before your company's
Tell me about a situation when you discovered a problem and what you did to solve it
Tell me an example of when you received a negative feedback and did not agree with it Answer Question
Amazon Merchant Services Interview (Neutral Experience; Average Interview)
I applied online - interviewed at Amazon.com in January 2013.
Interview Details – CV and Cover letter application was responded to by an email about a telephone interview. The telephone interview featured a generic interview structure about why Amazon, your position in life and then a role play where you had to sell the "Selling on Amazon" to a potential client. Quite straightforward and the man on the telephone was nice and not too antagonistic in the role play.
Interview Question – Responded to different objections from the client in the role play Answer Question
Senior Vendor Manager - MP3 Interview (Negative Experience; Average Interview)
I applied online and the process took 3 months - interviewed at Amazon.com in May 2013.
Interview Details – I was randomly contacted about a role I had not applied for and invited to take an online test and partake in a phone interview. The phone interview was competency based with "give me an example of when" as the theme. I then did not hear back for a number of weeks so chased my HR contact. I was then told that she had "just been discussing me" and that yes, I would be invited for in person interviews. I was sent the schedule and details the night before after much chasing which was extremely inconvenient.
I showed up for the interviews at their terrible Slough office. I had 5 back to back interviews where I was asked the same type of questions again and again; "give me an example of when." I can understand there needing to be a bit of this, but I left feeling that even after 4 hours, they did not really know anything about me or my ability to actually do the job. Incidentally, the first person I met with informed me that actually he was not sure if this role was in fact available which put a real dampener on things.
I then had to chase the HR team after 3 weeks of not hearing anything. Apparently she was on "leave for a really long time." She asked me to call her for "feedback." I knew at this stage it meant I would not be getting the job and it this point I did not want to work for Amazon, so just left it at that.
All in all a terrible experience. They treat candidates like numbers and you get the feeling you are just one of a million people they are passing through their big system. They need to learn to treat candidates with more respect and realise that they are deterring people from joining Amazon with their awful recruitment approach and poor HR recruiters.
Interview Question – Give me an example of a time when you had to do something without your boss knowing Answer Question
Vendor Manager Interview (Neutral Experience; Average Interview)
I applied online - interviewed at Amazon.com in June 2013.
Interview Details – I had 2 rounds of telephone interviews. Both interviewers seemed to think I was applying foe a role reporting to them, but I was actually applying for a completely different role. It was in June. I am assuming that i didnt go through as i received no email or phone call to confirm. I didnt bother follwing up either and was quite relieved as I was hoping to get into a new area with this job. Probably not much hope anyway with them being so disorganised!
Interview Question – Mostly straight forward competence asked questions. Answer Question
Senior Vendor Manager Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2 weeks - interviewed at Amazon.com in July 2012.
Interview Details – head hunter, followed by a geometric test and telephone interview. Face-to0face interview at their Slough office
Interview Question – Role playing negotiation exercise. View Answer
Reason for Declining – Location of office and quality of working environment. Seems a churn and burn environment.