Amazon.com Support Engineer Interview Questions & Reviews
Updated Oct 20, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings |
Interview Experience [?] Based on 6 ratings
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Support Engineer at Amazon.com
Posted Oct 20, 2011
4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Seattle, WA (took 3 days)
The Amazon.com interview process was somewhat long, but very thorough. They started with a couple of 1-hour phone interviews with a couple of their Network Engineers, who worked through my resume and asked questions about what I'd done previously and what I was looking to do in the future. They then proceeded to ask me technical questions regarding the skills listed on my resume.
I then advanced to an in-person interview, where they flew me up to Seattle and set up a full day of interviews, with went from about 10am through 4pm. They had me in a small conference room and rotated through about six different people to interview me, including network engineers, a Linux engineer, a software person and the team supervisor.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Support Engineer at Amazon.com
Posted Mar 30, 2011 — 0 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Seattle, WA (took 2 weeks)
They contacted me through email and set up a phone interview for a support position. I'm not sure where they got my resume or how they thought I would be a good match for the support position. That caused some awkwardness because the interviewers wanted to know why I was interested in the position. I didn't have a good answer for that because I didn't remember applying for it.
The first interview went really well. It was with a guy in another department. He seemed like a regular employee rather than a manager or someone from a hiring office. He asked some technical questions but couldn't answer many of my questions because he worked for a different office.
The second interview was with an actual hiring manager in the same department where they had the opening. The interview seemed to go alright, but I got an email afterwards saying that they had selected another candidate. I wasn't really bothered because I wasn't really interested in the position. I would have liked to visit Amazon's office in Seattle though.
The interviews took about 45 minutes each.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Support Engineer at Amazon.com
Posted Jan 7, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in Seattle, WA (took a day)
good..they will ask the questions, whatever mentioned in the resume.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Support Engineer at Amazon.com
Posted Mar 18, 2010
5.0
Very Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2009 in Seattle, WA (took 3 months)
It took about a month for the HR staff to actually admit to having received my resume, and another month for them to get around to agreeing to interview me, which was aggravating. There were two hour-long phone screens and an extensive in person interview (with seven different people, each one-on-one), which lasted an entire workday.
The interview process focused a lot more on problem-solving than on reciting one's brag sheet or answering inane "if you were a tree, what kind of tree would you be?" questions, which made for a very nice change of pace from other interviews. That said, the problems presented were very challenging -- in the best possible way. I didn't get the offer, but they did say they'd keep my resume on file and referred me internally for a couple of other specific positions.
The people I met with and talked to were all very pleasant, very nice to talk to, very technically-savvy, and very intelligent. I won't bother reviewing the office itself, since it's no secret that they're moving soon, but the work-culture seems to be very positive.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Support Engineer at Amazon.com
Posted Jul 29, 2009 — 6 of 6 people found this helpful
4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2009 in Bangalore (India) (took 3+ weeks)
I am 2years experienced in java development. I have been for this interview to know the standards of Amazon. I had two telephonic interviews(each for 1hour)and after 1:1interview with 5 people. The major questions were from data structures and unix shell scripting. I was from java domain and forgot all the syntax and styles of c language and shell scripting.
Some of the questions which i remember are.,
Interview Questions
what could be the reason when a website doesn't open.
7. Implementation of singleton class (java).
ONE WAY:
public class Singleton {
protected Singleton() {}
static private Singleton _instance = null;
static public Singleton instance() {
if(null == _instance) {
_instance = new Singleton();
}
return _instance;
}
}
ANOTHER WAY:
public class Singleton {
private static final Singleton INSTANCE = new Singleton();
private Singleton() {}
public static Singleton getInstance() { return INSTANCE; }
}
8. There is a file with information of student. The file is comma separated and the contents are in the order of 'Name, class, age, total'. write a script to get the the students whose total is more than some number(400).
The command will be like this:
cat student.txt | awk '{if( $3 >= 23){ printf $0; }}'
9. Basic unix commands like, wc, who, find, diff between find and locate, du and df etc.
10. Delete a given number from a singly linked list. given linked list is 1->2->3->4->5. start node of the list and the number to be deleted also given.write a script to delete the number 3 and have been asked to do a test run.
11. write a perl script to get home page of http://rediff.com and stire it to a location. write a shell script to find all the links( anchors) inside the file and get all its contents.
12. what is your achievement in past experience.
13. SQL: you have two tables(student and mark ) student table has student_id, student_name, class and mark table has student_id, subject_name, mark_obtained. mark table will have multiple records for a student(all subjects). write a query to find name of the student who maximum mark.
14. write a program to find factorial(concept of recursion)
15. what is the use of multi threading?where we cant use this.
16. did you solve any problem when the project was in live?
17. A server is running with 100% cpu utilization. write a script to kill the top 5 processes? write a script to run it for every 5 minutes?(don't use crontab). Use sleep method.
I hope this will be helpful to you.
Please let me know if you have any clarifications.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Support Engineer at Amazon.com
Posted May 22, 2009 — 0 of 1 people found this helpful
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2009 in Seattle, WA (took 1 week)
The process consists of two phone interviews and a seven hour in person interview. I made it through the two phone screens so far and have the in-person comming up. I am used to the phone screeners asking questions, but both of them started the interviews by asking me to ask them questions. I thought I blew that, but since they are inviting me in, I guess not. The body of the phone screens consisted of programming psuedo-code, which is hard to do over the phone. The two problems were making two stacks operate like a heap, and determining which number in an array is there an odd number of times.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?


