Amazon.com Technical Support Engineer Interview Questions

8 Interview Reviews

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Technical Support Engineer Interview

Anonymous Interview Candidate  in  Boston, MA
Anonymous Interview Candidate in Boston, MA
Application Details

I applied online. The process took 2 weeks - interviewed at Amazon.com in January 2014.

Interview Details

got 1 initial phone screening for about 45 mins.

Interview Questions
No Offer
Neutral Experience
Average Interview

Other Interview Reviews for Amazon.com

  1. 2 people found this helpful  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 8 months - interviewed at Amazon.com.

    Interview Details

    First phone interview was very straight forward and simple. Asked about basic troubleshooting process for local machine. Second interview was far more advanced and contained technical questions regarding everything from experience with SQL, JAVA, web server admin troubleshooting experience, and network administration.

    Interview Questions
    • If you were for example the web server admin for google and you received an upset call from your client complaining that he and his friend receive error failures when attempting to connect to google.com, how would you attempt to troubleshoot the problem?   Answer Question
    No Offer
  2. 6 people found this helpful  

    Technical Support Engineer Interview

    Anonymous Interview Candidate  in  Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through an employee referral. The process took 3 weeks - interviewed at Amazon.com in July 2013.

    Interview Details

    Got an employee referral for the job, it was two rounds of phone interview, both of them technical. Unfortunately I thought it was more of a developer type of work, but it turned out to be more or less a picking up the phone and assist their customer type of work.

    Interview Questions
    • When you type in www.Amazon.com into your web browser, what happens exactly?
      What's the difference between windows and linux?
      Your LAN is extremely slow, what are the ways to troubleshoot it?
      if your windows normally takes 10 seconds to go from power-up to start-up page, what are some of the problems or ways to troubleshoot if it all the sudden takes 10 minutes?
        Answer Question
    No Offer
    Difficult Interview
  3. 1 person found this helpful  

    Technical Support Engineer Interview

    Anonymous Interview Candidate  in  Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Amazon.com in November 2012.

    Interview Details

    Initial phone interviews were an hour long and were scheduled within a few days of each other. Final in-person interview was scheduled many weeks out. Interview's focused on technical, personal and interpersonal questions. One of the best things I did was be honest on the things I didn't know. It didn't seem to affect my interview and they appreciated my candor. Overall it was a good experience.

    Interview Questions
    • How to start the system config program from the command line.   View Answer
    No Offer
    Positive Experience
    Difficult Interview
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  5. 2 people found this helpful  

    Technical Support Engineer Interview

    Anonymous Interview Candidate  in  Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    The process took a day - interviewed at Amazon.com in February 2012.

    Interview Details

    I was contacted by a recruiter to schedule a technical phone interview. The interviewer was very nice. Even though it was a technical interview, it felt more like a conversation about tech subjects. Be knowledgeable on different server OS and http errors. The job required much more specialization than I had thought, and so I did not get the job.

    Interview Questions
    • What happens after entering Amazon.com into the address bar?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  6.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    First call, first two quick questions about my CV then technical questions wich lasted no more than 20minutes, I didn't lat longer.

    Interview Questions
    No Offer
  7.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate  in  Hyderābād (India)
    Anonymous Interview Candidate in Hyderābād (India)
    Application Details

    interviewed at Amazon.com in December 2011.

    Interview Details

    Came to campus and . There was a written test followed by two technical internviews,
    Written tests the basic programming skills and linux commands and DB queries.
    Technical interviews focus on trouble shooting and Large data handling techniques.

    Interview Questions
    • What is the reason if the 5th page on google search is not loading properly   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  8. 1 person found this helpful  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 weeks - interviewed at Amazon.com in May 2012.

    Interview Details

    The company was very flexible in scheduling the interview. I have had 2 rounds of phone interviews. The phone interviews were about everything included in the job description. They asked me about DNS, TCP/IP, DHCP and troubleshooting different servers. They disclose the interview outcome on the same day or the next day itself.

    Interview Questions
    • How will you transfer files securely between two remote machines?   View Answer
    • What happens when you enter an address in a web browser?   Answer Question
    No Offer
    Positive Experience
    Difficult Interview

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