American Airlines Interview Questions & Reviews

Interview Details – Applied online, telephone interview a couple of weeks later. I was then contacted to schedule an in-person interview at headquarters. The in-person interview was about 2 hours with several different people asking behavioral and situational questions. About 2 weeks later, I was sent a case problem to complete and email back. Sometime later, a departmental head contacted me to come in for another in-person interview.

Interview Details – I had a 30 minute interview, followed by a case study (emailed to me with 2 hours to complete, and then was flown out a week later for an interview on site. All the interviewers were very friendly. They asked a mix of behavioral, case study, and airline specific questions.

Interview Details – I met with three managers for the interviews for about 45 minutes each. The interviews included case-style questions, mostly relating to the running of the business in the department. People were very nice, and appeared to be interested in the conversation. Prior to the interviews, I had a phone screen and also a case question via email that I had to return within a time limit.

Interview Details – Not too lengthly, but thourgh.

Interview Details – questions about being a flight attendant

Interview Details – First, AA will set up an automated phone interview with you. They notify by email letting you know you have gotten to that step, then you call the number provided. You will be asked 5-6 questions and given 3 minutes to answer each. They are all customer service questions, and some are situational.
Next, you will receive an email asking you to come to an in person interview in Dallas. It took about 3 weeks for me to get that email. After calling the number provided they will schedule an interview in DFW about a week out.
The interview experience was the best I have had yet with any airline. I have interviewed with two other major carriers (one I didn't get, the other I did but ultimately turned it down), and AA is by far the nicest bunch of folks out there. There were about 15 candidates there and it took about 4.5 hours altogether. The AA reps are welcoming, friendly, excited to be hiring, and just all-around a great group of people. You will have group interactive exercises, a small interview group with about 4 candidates and two reps, as well as a short one-on-one interview. All the interview questions are customer service related and many are situational, so be prepared to talk about specific instances where you have done out of the ordinary things for customers, or for your community in general.
Not at any time were the interviewers confrontational or negative. They genuinely want to get to know you and see your real personality. I cannot reiterate enough how nice these people were. It was a very good experience, and I would have said that regardless of whether or not I got the job.

Negotiation Details – They will not tell you right away if you got it. They will email you within two weeks. I got my email offer 6 days after the interview.

Interview Details – Played a group game which shows how you work with others and you confidence speaking in front of a group. Tell something unique about yourself

Then you had a small group interview with 4 other people: they ask questions and you can speak in whatever order. There were about 5 different questions.
Then you have a one on one interview which is basically just an overview and more of a chat rather than intensive questions.

They generally fingerprint you if they plan on offering you the job.

Interview Details – I had a first round interview, followed by a case, and was then flown down for a day of interviews and social activities. Throughout the process, the interviewers were friendly and asked interesting questions. They all clearly wanted to assess my ability to think through problems, whether the scenario was airline industry based or a random topic.

Interview Details – Internal transfers get first shot at full time employment. This is done by the date of hire (seniority date).
when this list is exhausted the manager will go to the external pool of candidates.
However a Logistics manager has picked his favorites and bypassed qualified staff.
The aptitude test is 50 questions 25 abstract math and 25 abstract reading. 12 minutes to complete
Big city airports require extensive background checks in of itself and if you are on the ramp handling mail you will have to be able to clear the post office background. as well as Customs.This will be 30 days in itself.. If you smoke marijuana or take drugs don't even attempt the drug screening.
Everything at the airport needs a driver so you need that drivers license to be valid .
Again a good hiring manager will be your advocate in getting the formalities moving for you.
However there are inexperienced managers in place that dont want to get involved and will let the
paperwork go at its own pace through the system this can make the wait time 45-60 days.
In other words if you do not receive updates from the manager within 30 days chances are your manager is not working internally on your behalf. The aptitude tests were done as a prerequisite to the 1 on 1 interview ..Though you did come in and meet a supervisor, manager or staff assistant. Today this test is done online when completing the application so the good thing is it saves a trip into the hiring managers office .
All it is so critical that everyone familiarize themselves with these IQ/intelligence tests it will be waiting for you sometime during the hiring process.As for salaried or non exempt candidates successfully getting through the process well unless there is multiple openings for the same position or you know the hiring manager personally it will not happen at the local level.This type would be better taking an hourly paying job do the 6 months probation and then apply as an internal candidate you will have a 95% chance in going up in your career endeavors remember you need to get inside the front door first. I personally know that the hiring manager does hire friends and friends of other managers needing favors
Seniority at this airline is the only thing employees have left. You will be at the bottom for everything until you accrue seniority .
It is possible that you will be layed off especially during this reorganization. Beware

so good luck all

Negotiation Details – It is under court reorganization ...all contracts will be under review for cost restructurig.