American Airlines Interview Questions

Updated Sep 23, 2014
Updated Sep 23, 2014
408 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at American Airlines.

    Interview Details

    So far the process has taken a little over three months. Flying out to do my F2F this Thursday. Praying!

    Interview Questions
    • I found the questions to be standard, common sense questions.   View Answer
    No Offer
  2. 2 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I have just made it to the video interview and am waiting to hear. The previous reviews on here were very helpful!

    Interview Questions
    • Tell us about a difficult team experience? What made it challenging?   Answer Question
    No Offer
  3. 4 people found this helpful  

    Flight Attendant Interview Interview

    Anonymous Interview Candidate  in  Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 4 months - interviewed at American Airlines in April 2014.

    Interview Details

    I applied around Nov 2013.
    I passed all the steps as mentioned above by other candidates. This was the second time I applied for this company. I also speak fluently a second language and I was applying for specific language position FA.
    It took about 8 weeks for the entire process (excluding the face to face interview) . Once I passed the video interview I got the f2f one, at that point it was early April 2014.
    The experience was positive because I learned what type of personality the airlines is looking for. I made a lot of mistakes during the interview. It was totally my fault. I wasn't nervous and this was certainly a factor of exclusion since I was not offered the job. Overconfidence will be punished. I was quickly sent a rejection note via email within 36 hrs.
    I will not re-write up the steps of the above candidates because of redundancy.

    SUGGESTION …...If you want to pass the process you must come through and genuinely as a likeble person to the interviewers. These people are flight attendants who are looking at you working with them. If they do not like you at first sight and for additional reasons they will not select you. This is a customer service position, thus they want to select you from a point of view of a customer.

    The interviewers and trainers are all super nice and they try to make you comfortable and loose. They will tell you things like "be yourself". You need to watch out with these statements, because if being yourself is going to project parts of your personalities that are considered unsuited for the job it will only hurt you.
    You can be great at customer service but the people interviewing you are not going to dig or give you chances or spend time to get to know you.
    Watch out for voice projection, sound, and delivery of your answers as well as mannerism, or any side of your personality that is too timid or too domineering (I am in the latter category).
    Do not ask questions that can place the interviewers out of the comfort zone, (something I done as well).
    Be a submissive leader. This sounds like an oxymoron but it is exactly what the airlines is looking for.

    Good luck.

    No Offer
    Positive Experience
    Easy Interview
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  5. 2 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at American Airlines in April 2014.

    Interview Details

    Just an update: Received invitation for online interview on April 2. Completed on April 3. Just received an email to update my online application form; this is 5 weeks after online interview. If you have completed your video and still haven't heard back, just be patient. From reading posts here, it appears that it could take another couple of weeks to get an invitation for a F2F.

    Interview Questions
    • What asset do you have that AA would benefit from hiring you?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  6. 2 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at American Airlines.

    Interview Details

    Applied online. Next day, interview video link was sent. It's been 2 business days since I completed the video interview and I haven't heard anything. If God wants me to have this job, they will call me!

    Interview Questions
    • The questions were expected. All of the questions were given on glass door! What qualities do you possess that make you the best candidate? Why do you want to be a flight attendant? How did you react to an angry customer?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7. 12 people found this helpful  

    Flight Attendant Interview

    Anonymous Interview Candidate  in  DFW, TX
    Anonymous Interview Candidate in DFW, TX
    Application Details

    I applied online. The process took 4+ weeks - interviewed at American Airlines in March 2014.

    Interview Details

    Day 0 - Submitted application online

    Day 5 - Received an invitation for video interview. This is an automated online interview consists of several questions and your response is recorded through your webcam.

    Day 7 - Completed video interview.

    Day 11- Received an email indicating "overwhelming" interest based on the video interview. But due to the large number of applicants I was advised to be patient and expect to hear from AA in the "coming months".

    Day 15 - Received an invitation for on site interview. I guess I don't have to wait for months after all. And they wanted me to go the next day! Due to prior commitments I had to schedule the interview for the following week.

    Day 22 10am - Arrived at AA Training and Conference Center in Ft Worth for the interview.

    Interviews are usually conducted Tuesdays through Thursdays twice a day in groups of 25. In my group there were 20 women and 5 men of various age, size, and ethnicity, and several of them have language skills. Only 2 were local and the rest came from all over the country. The facilitators/evaluators were all senior FA's with 30+ years of experience. They were just as excited as the candidates because this is the first time AA has hired FA's since 9/11 and we could represent the next generation of FA's at the new AA.

    To put things in perspective, there were over 100k applicants and AA has hired about 2,000 new FA's to date (starting last year). They told us we should be proud of ourselves for making it to the interview. This got everyone all pumped up!

    We broke into groups of 5's to start the first exercise, which mainly deals with learning about each other and then present to the other groups. It forces you to remember names, faces, and some details about each person, and think on your feet.

    Then the facilitators went through a presentation about AA, FA job requirements, and the training process. After that we were divided into 4 groups for the group interview. There were two interviewers for each group. First, each person in the group had to answer the same question. Then each person draws a random question and had to answer on the spot.

    After the group interview then it's time for individual interviews, then a "reach" test (to make sure you can reach the overhead bin), and finger printing. The entire process took 4 hours.

    Day 25 - Received an email to submit background check. Looks like I made it!!

    Day 28 - Submitted background check.

    Day 30 - Received offer letter!

    Day 32 - Accepted offer

    Day 38 - Foreign language assessment test

    Day 42 - Medical and physical ability test

    Day 45 - Schedule flight attendant training

    Interview Questions
    • Who is your favorite superhero and why.
      Describe one of your life experiences that prepared you to be a flight attendant.
        Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at American Airlines.

    Interview Details

    Thanks to everyone who post on this blog. The advise given is right on point. The video interview was intimidating at first. But after the first question I was able to relax. What helped me to get comfortable and stay focused, was the fact that I was dressed as if I was I face to face with the interviewer.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  9. 1 person found this helpful  

    American Airlines Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at American Airlines in April 2014.

    Interview Details

    i submitted online application and personality test. After four business days, i got a reject email from AA. I think i failed the personality test. i've never filled out one before, i was very confused when i tried to select the answer that matches their need. however, i think i failed. can anyone give me suggestions? I really want to be a flight attendant, should i reapply it again?

    Interview Questions
    No Offer
    Neutral Experience
  10.  

    American Airlines Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at American Airlines in April 2014.

    Interview Details

    Just been through the video interview & it's not that hard

    No Offer
    Easy Interview
  11.  

    Trainee Flight Attendant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 weeks - interviewed at American Airlines in April 2014.

    Interview Details

    Just an update !
    my original review:

     applied online and the process took 2 weeks - interviewed at American Airlines.

    Interview Details – I applied around March 23 or 24. I received an email inviting me for a video interview a few days later on March 26. I took the video interview Friday March 28. At this time , today is April 10, I have not heard anything back. Its been about 8 business days now. I have seen others via social media who were offered positions very recently, and they had applied as early as October of last year. The training class I have heard about the most begins June 2. I do not have my passport at this point.

    -Received an email earlier today asking me to complete an assessment for the position, completed and submitted, will check back!

    Interview Questions
    • nterview Question – The questions are personality and customer service centered. They want to know about YOU and YOUR experiences. The hardest question was to explain your most difficult experience working in a group setting. Make sure you have an example considering you will be working in a group setting with other flight attendants and this line up will vary often.   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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