American Airlines Reservations Agent Interview Questions

3 Interview Reviews

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Reservations Agent Interview

Anonymous Interview Candidate in Fort Worth, TX
Anonymous Interview Candidate in Fort Worth, TX
Application Details

I applied online – interviewed at American Airlines.

Interview Details

i fill up the application and then i got an interview call on phone and they ask me like 6 question.
abt how to deal with the irritate customer ,about yourself , timings and all

Interview Questions
No Offer

Other Interview Reviews for American Airlines

  1. 1 person found this helpful  

    Reservation Agent Interview

    Anonymous Interview Candidate in Cary, NC
    Anonymous Interview Candidate in Cary, NC
    Application Details

    I applied online. The process took a weekinterviewed at American Airlines in May 2013.

    Interview Details

    You have to take a test knowing 50 airline city codes and if you pass you go on to a panel interview. If you do well with that they will offer a position immediately. Take a drug test and background test and start work.

    Interview Questions
    • There were normal questions regarding customers. Like how would you handle a difficult customer?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2. 3 people found this helpful  

    Reservations Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at American Airlines in August 2011.

    Interview Details

    Applied online and did not hear from the company immediately.
    Presentation by company reps which breaks up into smaller groups (~5) with two interviewers each group.
    Extremely easy interview. I get the feeling that everyone who made it to the interview was offered a position.

    Interview Questions
    Negotiation Details
    No negotiation available. The pay rate was announced to the entire group in the interview presentation.
    Accepted Offer
    Neutral Experience
    Easy Interview

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