Glassdoor is your free inside look at American Apparel Sales Associate interview questions and advice. All 47 interview reviews posted anonymously by American Apparel employees and interview candidates.
Declined Offer – Interviewed in Chelsea, NY Apr 2012 – Reviewed May 18, 2013 New
Interview Details – I found out about an Open Call in Manhattan through the American Apparel website. I stood on a reasonably long line where half the people were sent home for not having a "ticket" (which the early comers were given). The interview was quite short, consisted of basic interview questions and I handed the guy my resume and it pretty much ended there. Just a quick tip: Dress to show off your sense of style. I suppose it's great to wear American Apparel attire, I didn't, but a lot of other people who got the job did.
Interview Question – I hardly remember all of the questions but surely none of them were "difficult". The people at AA were pretty chill so nothing was typically difficult. Just try to think fast :) Answer Question
Accepted Offer – Interviewed in New York, NY Oct 2012 – Reviewed Apr 14, 2013
Interview Details – The interview was short and basically just asked about my personality, fashion style and when my available hours were
Interview Question – None were too difficult, probably how you approach customers Answer Question
No Offer – Interviewed in New York, NY Feb 2013 – Reviewed Mar 19, 2013
Interview Details –
Went in for an open call, the line was really long so make sure you arrive at least 30 mins before. So after waiting for about an hour/hour and a half, was asked a few questions
1. Why American Apparel?
2. Do you know about the company?
3. What are your hobbies?
4. Availibility?
Interview Question – What are your hobbies? Answer Question
No Offer – Interviewed in New York, NY Mar 2013 – Reviewed Mar 15, 2013
Interview Details – It was an open call on Houston street, the hardest place to get to! We all waited outside for about 45 minutes until they started calling people in. They usually called people in by 2. Once I got inside they guy shook my hand and basically asked me about my previous work experience. The interview seemed to be going well. I felt pretty confident when I left. He said he'd call back in 2 days. Never recieved a call.
Interview Question – The questions were pretty straight forward. Answer Question
Accepted Offer – Reviewed Mar 13, 2013
Interview Details – Always wanted to work here since I was in high school but took years since I knew a friend who knew the manager. of course I was offered positions earlier at other locations but took a while to get on in my city. Interview was simple (remember to dress in AA head-to-toe), asked questions about what you think and how you would describe the of the company, personal style/aesthetics, and how you handle basic retail situations. Very easy and laid-back. Was hired on the spot.
Interview Question – Have you ever had to deal with shoplifting? If so, how did you handle the situation? Answer Question
Accepted Offer – Interviewed in New York, NY Jun 2010 – Reviewed Feb 4, 2013
Interview Details – Online submission. Telephone call where I was invited to a first round/open call interview. I then advanced to an Interview with district manager and comptroller. I was subsequently hired and assigned to a store, where interviewed with store manager. In all the process was long and tedious for a seasonal summer job.
Interview Question – Specific questions regarding my personal style and shopping, particularly in regard to what I was wearing during my open call interview. Answer Question
Negotiation Details – Did not negotiate. Set hourly rate.
Accepted Offer – Interviewed in Saint Augustine, FL Feb 2011 – Reviewed Nov 8, 2012
Interview Details – I was recruited while shopping for the company (which is rare). I was invited to come back for a one-on-one interview. I was asked basic questions and had photos taken of me (head shot and full body shot). The manager also lent me a pair of trousers for the photo since at the time, the company did not carry a denim line. I later found out that employees are given bonuses for recruiting employees.
Interview Question – None...very easy, basic stuff. Answer Question
Negotiation Details – No negotiation allowed...sales associates are started out at $9/hr.
No Offer – Interviewed in Costa Mesa, CA Oct 2012 – Reviewed Oct 3, 2012
Interview Details –
Went to an open call interview for a new location to be established near the vicinity. Brought resume & cover letter. It was quick and straight forward with the essential retail job questions. Manager said retail experience is a must (which confused me... see below). Hand-delivered a short thank you letter the following day. Waiting to hear back is the killer. Here's to being hopeful!
Edit----I waited over three weeks to find out that I was not offered the job. I had to call the store three times. First time: I called 1.5 weeks later to check in. I spoke to a sales associate and asked for the manager. The manager wasn't in, and I left my name and number for the manager to call me back. Didn't hear back.
Second time: I called 3 weeks after my interview, which was the end of open calls for the new store location. Sales associate picked up and told me that they're still doing open calls for the next several weeks, and to call back to check in with them every weekend. (That confused me, because I checked on the American Apparel website and there were no more open call listings...). Manager still didn't get back to me.
Third time: I called 2 days after the second time. A sales associate picked up again and she said the manager will be back in 15 minutes and to call back then. I called back after 15 minutes to greet the same sales associate who was trying to hold back from laughing. FINALLY spoke to the manager who told me I was not offered the job, because past retail experience is a MUST and I didn't have that or enough of that.
Why say that to me if the job listing on Craigslist and the American Apparel website say that retail experience is "preferred but not required"? Why the inconsistency between the associates and the manager? Why did I have to wait that long to hear that I didn't get the job? The manager should've been upfront with me AT the interview on the very spot, so I wouldn't have to waste time waiting. Applicants would VERY MUCH prefer that rather than the FALSE HOPE.
Interview Questions
Accepted Offer – Interviewed in Orlando, FL Nov 2011 – Reviewed Sep 29, 2012
Interview Details –
Just look naturally beautiful, be somewhat intelligent you will have a better chance.
For interviews you either get scouted meaning you have a higher chance of working there or if you come to open call you receive an interview right away. If you have the look and some experience, and style they will take a picture of you and send it to corporate to get approved. You can even start working before you get an employee number.
Interview Question – What does American Apparel promote? Natural Beauty, handmade in America, and quality basics. Answer Question
Negotiation Details – No negotiation.
Accepted Offer – Interviewed in New York, NY Jul 2012 – Reviewed Sep 22, 2012
Interview Details – I went to an open call, the line was ridiculously long. When it was finally my turn, they sat me down and asked me a couple of questions. The questions were typical questions such as, why do you want to work here and what do you think of the brand's style, etc. It was fairly easy questions and the interview was short since there were a lot of people to go through. The next day they contacted me for a second interview, and it was then that I got hired.
Interview Questions
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