American Automobile Association (AAA)
2.8 of 5 265 reviews
www.aaa.com Heathrow, FL 500 to 999 Employees

American Automobile Association (AAA) Call Center Agent Interview Questions & Reviews

Updated Jan 21, 2014
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Call Center Agent Interview

Call Center Agent
Saint Louis, MO

I applied online and the process took 4+ weeks - interviewed at American Automobile Association (AAA) in March 2013.

Interview Details – Initial communication by was phone. They setup interviews within 10 days of the call. You are usually interviewed by HR and a lower-level manager of the department you are applying for. Then you are taken to the department for a tour, and then interviewed by the Manager or Director for that department. It is a very welcoming environment, and low stress in terms of interviews. They want to see who you are as a person, not how much you can pass a test.

Interview Question – There are no really difficult or unexpected questions.   Answer Question

Negotiation Details – I did not make any negotiations because they already mentioned they were offering higher than they would typically.

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