American Automobile Association (AAA)

  www.aaa.com
  www.aaa.com

American Automobile Association (AAA) Interview Questions in Heathrow, FL

Updated Nov 21, 2014
Updated Nov 21, 2014
3 Interview Reviews

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  1.  

    ERS Customer Advocate I Interview

    Anonymous Interview Candidate in Heathrow, FL
    Anonymous Interview Candidate in Heathrow, FL
    Application Details

    I applied through a recruiter. The process took 3 daysinterviewed at American Automobile Association (AAA) in February 2014.

    Interview Details

    I applied online, call a HR rep I had previously spoken with, and was asked to come in for the assessment the next day. Go there and it was 2 assessments. The first a paper one about maps and being able to give directions. The second was your basic computer call center assessment. Both of which I passed without a problem.

    Interview Questions
    • The only issues I had with the situation, was we set a time to meet at 9:00am and the HR rep didn't show up until 9:30 am so that aggravated me slightly   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Call Center Supervisor Interview

    Anonymous Interview Candidate in Heathrow, FL
    Anonymous Interview Candidate in Heathrow, FL
    Application Details

    I applied through a recruiter – interviewed at American Automobile Association (AAA) in March 2012.

    Interview Details

    You will be asked about stats, coaching, KPIs, and teamwork. It can be a stresfull envioronment, so make sure you can talk about being able to handle pressure, exspecially with the reps and dispatchers. The AAA deals with road service, memberships, travel, insurance. Pending your specialtiy, make sure you talk about the field you are applying in! Like if you know travel, talk it up. Insurance, travel, do you have any of the training / certs? Show them off.

    Interview Questions
    • If you had to choose between good stats and budgets, what would you chose?!   Answer Question
    Negotiation Details
    Negotiations based on market.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Legal Assistant Interview

    Anonymous Interview Candidate in Heathrow, FL
    Anonymous Interview Candidate in Heathrow, FL
    Application Details

    I applied online – interviewed at American Automobile Association (AAA) in October 2010.

    Interview Details

    I had three interviews. One with HR, one with hiring attorney and one with VP. They asked normal questions, strengths, weaknesses, why do you want to work here. Good company. Family atmosphere.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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