Getting an Interview
Getting an Interview
Interviews for Top Jobs at American Automobile Association (AAA)
- Customer Service Representative (32)
- Claims Representative (12)
- Travel Agent (10)
- Insurance Sales Agent (8)
- Insurance Agent (7)
- Insurance Customer Service (Call Center) (5)
- Marketing Manager (4)
- Dispatcher (4)
- Customer Advocate I (4)
- Marketing (3)
- Travel Counselor (3)
- Claims Representative I (3)
- Claims Service Adjuster (3)
- Member Travel Counselor (3)
- Call Center (2)
- Call Center Supervisor (2)
- Web Developer (2)
- Analyst (2)
- Fleet Driver (2)
- Branch Manager (2)
- Member Service Representative (2)
- Member Services Representative (2)
- Commmunications (1)
- Insurance Service Representative (1)
- IT Supervisor (1)
- Sales Manager (1)
- Membership Sales (1)
- Property Accountant (1)
- Property Adjuster (1)
- Project Manager (1)
Insurance Sales Agent Interview
I applied online. The process took 2 weeks. I interviewed at American Automobile Association (AAA) (Los Angeles, CA) in August 2015.
Applied online, got a call from the recruiter. Took a test, filled out the application. had a phone interview with a manager, then passed on to the in person interview with 2 managers from offices. I passed that part. They had me wait and meet with the Regional Director. The regional director was intimidated by my experience (I had a lot and he was young, very, very young). He also said I was perfect except that I lived too far away and since he hated commuting, he would not hire me because of where I lived. This company is a commission only position. They told me that there would be lots of hours needed to work, without a base pay. For example, they said that employees stay from 8:30am through at least 7pm or 8pm. And you must hound people for business, utilizing their membership base to try and get more customers, while doing your own prospecting on your own time. As an insurance sales rep, you are a CAPTIVE AGENT, which means you can only sell AAA products, however, you DO NOT RECEIVE ANY RENEWALS OR RESIDUAL INCOME. This means, you are always seeking new customers, month after month etc... Not the place for me. The money isn't there and they get you working like a dog for free with no potential renewal income, but AAA makes money off your slave labor.
- n/a 1 Answer
Other Interview Reviews for American Automobile Association (AAA)
Insurance Sales Agent InterviewDeclined OfferPositive ExperienceAverage Interview
I applied online. The process took a week. I interviewed at American Automobile Association (AAA) (Marietta, GA) in April 2015.
I submitted application and got a call from recruiter the same day wanting to set up phone interview. Completed phone interview 2 days later. Day after phone interview recruiter called to scheduled face to face interview. The process was very fast. The pay was commission based and just was not for me.
- Where do you see yourself in 5 years? Answer Question
Insurance Sales Agent InterviewDeclined OfferNegative ExperienceEasy Interview
I applied online. The process took 3+ months. I interviewed at American Automobile Association (AAA) (Boston, MA) in May 2014.
Please beware he "bait and switch". If they like you in the initial interview they will pitch you that FT is 30 hrs/wk and you work when you want. By the 3rd interview you are told the truth-you will be expected to stay to close every day and work much closer to 45+hrs a week. You will be told there is a base salary with commission, but really you will only get commission if you sell 20+ policies a month, and that is only a $400.00/month increase! Not too many brand new agents will be able to attain that goal, and the base salary is laughable even with the "bonus commission". I have no idea how they retain or even gain employees, but please make sure you find out the truth before wasting 2-3 months of your life trying to gain employment as a AAA Insurance Agent-it is a waste of your time.
- Being intentionally mislead and lied to point blank about what to expect from your "employment" AKA slave labor Answer Question
Reasons for Declining
They lied and mislead me. I wish I never stepped foot in that place. I plan on reporting them to the state and to upper management.
Insurance Sales Agent InterviewNo OfferNegative ExperienceEasy Interview
I applied online. The process took 4 weeks. I interviewed at American Automobile Association (AAA) (Houston, TX).
2 phone screens, 1 sales assessment, 45 minute wait at interview before presenting a mock sales presentation to a panel of 2 managers, unprofessional, my questions were glossed over, AAA was mentioned regarding integrity and ethics. Bell dinged and I was told time to leave they had more candidates to interview.
- How did I make contributions to a team in a positive way Answer Question
Insurance Sales Agent InterviewAccepted OfferNeutral ExperienceAverage Interview
I applied in-person. The process took 2+ months. I interviewed at American Automobile Association (AAA) (Albuquerque, NM) in February 2011.
They give you a test that has a couple sections. It has a lot of calculations and decision-making scenarios. The questions are geared toward a manager or small business owner type mind set.
- How important is it to you to be accurate and detailed? 1 Answer
My base salary changed a lot over the course of 4 years. The sales compensation seemed very inaccurate, but there was no way to verify it.
Insurance Sales Agent InterviewNo OfferPositive ExperienceEasy Interview
I applied online. The process took 3 weeks. I interviewed at American Automobile Association (AAA) (Austin, TX) in December 2010.
I was contacted by HR to set up an appointment for phone screening. I did not hear back from the HR rep until after I marched into the hiring manager's office and explained the situation. Then came the phone call from the HR rep with an apology for failing to inform me in advance. Re-scheduling the phone screening I finally got the phone call which went really well for about 30 mins and received a confirmation that I was to proceed to the next level in the hiring process. Not even being given an opportunity to interview with the hiring manager, I received an e-mail 2.5 weeks later saying that they are moving forward with other candidates! It was a good lesson for me.
- Why do you want to work for us? Answer Question
Insurance Sales Agent InterviewAccepted OfferNeutral ExperienceEasy Interview
I applied through a recruiter. The process took 1 day. I interviewed at American Automobile Association (AAA) (Irving, TX) in April 2010.
Since I was hired during a time when the sales force was rapidly increasing I didn't get the opportunity to have a interview with anyone. I did an intelligence and skills test, in a classroom setting that takes anywhere from 1-3 hours. After that I was called in to do a phone sales test and upon completion of that I was offered the job. The HR representative walked in with scissors and cut my hair as soon as I agreed to take the position. They have an on site drug testing lab.
- If I was open to working ocassional Saturdays 1 Answer
Every agent has the same base pay, which is set up as a draw. There was no room for negotiations.
Insurance Sales Agent InterviewAccepted OfferPositive ExperienceAverage Interview
I applied in-person. The process took 6 weeks. I interviewed at American Automobile Association (AAA) in June 2010.
Took a long time between one contact and the next
- They gave me a sales situation Answer Question
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