American Automobile Association (AAA)

  www.aaa.com
  www.aaa.com

American Automobile Association (AAA) Interview Questions

Updated Nov 21, 2014
Updated Nov 21, 2014
121 Interview Reviews

Interview Experience

Interview Experience

48%
23%
27%

Getting an Interview

Getting an Interview

66%
12%
7%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Systems Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at American Automobile Association (AAA) in March 2014.

    Interview Details

    Call from recruiter about job opportunity. Then there was a freeze for 3 weeks and no activity. Recruiter calls back and says they are still hiring (probably someone didn't work out). Setup a phone interview with hiring manager. He rambled on about the company, also about how he's trying to change things.

    Interview Questions
    • What is the biggest decision you have ever made?   View Answer
    • Name two of the most influential persons in your life?   View Answer
    No Offer
    Negative Experience
    Average Interview
  2.  

    Life Insurance Sales Agent Interview

    Anonymous Interview Candidate in Fort Myers, FL
    Anonymous Interview Candidate in Fort Myers, FL
    Application Details

    I applied online – interviewed at American Automobile Association (AAA).

    Interview Details

    I sent my resume and I was contacted to take an online test after that I completed a phone interview. One week late I had a Face-To-Face Interview. I did not get hired.

    No Offer
    Average Interview
  3.  

    Insurance Sales Agent Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 4 weeksinterviewed at American Automobile Association (AAA).

    Interview Details

    2 phone screens, 1 sales assessment, 45 minute wait at interview before presenting a mock sales presentation to a panel of 2 managers, unprofessional, my questions were glossed over, AAA was mentioned regarding integrity and ethics. Bell dinged and I was told time to leave they had more candidates to interview.

    Interview Questions
    • How did I make contributions to a team in a positive way   Answer Question
    No Offer
    Negative Experience
    Easy Interview
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  5. 2 people found this helpful  

    Travel Agent Interview

    Anonymous Interview Candidate in Wake Forest, NC
    Anonymous Interview Candidate in Wake Forest, NC
    Application Details

    I applied in-person. The process took 4 weeksinterviewed at American Automobile Association (AAA).

    Interview Details

    Was forgotten for weeks until I personally followed up with Manager. Was then put on hold for the weekend with no communication until I went in for interview. After I was hired, there was no communication about training unless I asked.

    Interview Questions
    Negotiation Details
    No negotiation. Told everyone works for the company because they enjoy travel, not the money. AAA is a Non-Profit organization so they run thin.
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at American Automobile Association (AAA).

    Interview Details

    walk in talk to manager, he tells you you can move up and there is all their oppurtunity that doesnt exist and its done do a background check and pee test and your done. They need slaves to do their bidding its ok but nothing awesome i cant wait to find a better job qould love this job if it paid me for my none stop work

    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    ERS Customer Advocate I Interview

    Anonymous Interview Candidate in Heathrow, FL
    Anonymous Interview Candidate in Heathrow, FL
    Application Details

    I applied through a recruiter. The process took 3 daysinterviewed at American Automobile Association (AAA) in February 2014.

    Interview Details

    I applied online, call a HR rep I had previously spoken with, and was asked to come in for the assessment the next day. Go there and it was 2 assessments. The first a paper one about maps and being able to give directions. The second was your basic computer call center assessment. Both of which I passed without a problem.

    Interview Questions
    • The only issues I had with the situation, was we set a time to meet at 9:00am and the HR rep didn't show up until 9:30 am so that aggravated me slightly   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8.  

    Managing Director Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online. The process took 2+ monthsinterviewed at American Automobile Association (AAA).

    Interview Details

    The application and interviewing process is a nightmare. The website is extremely poor and you cannot contact anyone in HR. The process is very disorganized and I wonder if AAA can hire "A" candidates

    Interview Questions
    • What do you do to lead this organization?   View Answer
    No Offer
    Negative Experience
  9. 2 people found this helpful  

    Innovation Program Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ weeksinterviewed at American Automobile Association (AAA).

    Interview Details

    This comment is for the AAA Club Partners division of AAA.

    Process took ~ 4 weeks. Started off w/convo w/recruiter. Screening went well, as it lead to a convo w/the hiring mgr. Hiring mgr convo was good, he liked my energy, my frankness, and that I had worked w/technology companies where change was common, which it was not in this environment. He even indicated that no one he's screened has all of the qualifications, but that I rated well. In terms of next steps, was told to give it ~ 2 weeks before following-up, unless they contacted me first.

    So, I waited. To the day, reached out to the recruiter, who responded that the hiring mgr was still screening candidates, and to follow-up end of week. And I did, and was then informed by recruiter that the hiring mgr was in the final stages w/2 candidates.

    I responded to the recruiter that had I known earlier that the hiring mgr was this far along w/other candidates, I would have appreciated a follow-up vs. having me wait for 2 weeks to follow-up. Never got a response to my comment.

    Interview Questions
    No Offer
    Negative Experience
  10.  

    Insurance Agent Interview

    Anonymous Interview Candidate in Allentown, PA
    Anonymous Interview Candidate in Allentown, PA
    Application Details

    I applied online. The process took 2 weeksinterviewed at American Automobile Association (AAA) in November 2013.

    Interview Details

    I went to an open house seminar about the position. Those of whom were interested had a one on one meeting with a manager that very day. They then called back the qualified candidates for a formal one one one interview with a manager. Then HR would contact you in the following week to let you know if you would accept the position and go over the details of pay and benefits.

    Interview Questions
    • Most of the questions if not all are questions you would expect at an interview. There wasn't a particular question that caught me off guard and felt prepared answering all the questions.   Answer Question
    Negotiation Details
    There is no negotiation phase with salary, everyone in that same position gets the same pay.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at American Automobile Association (AAA).

    Interview Details

    Plan too be there for at least 2 hours. Begins with panel interview of 3 people. First you go over your education and work history. Then about 10 behavioral questions. Then they give you packet to study to prepare for role play. They are really big on customer service. Finally you are given written exercise.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

See What American Automobile Association (AAA) Employees Are Saying

Just OK

 Current Manager in Heathrow, FL

Pros: “Ok pay and benefits. For the most part, a very ethical company to work for.” Full Review

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