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American Cancer Society Income Development Representative Interview Questions & Reviews
Getting the Interview 6 Interviews
Interview Experience 5 Ratings
Income Development Representative at American Cancer Society
Declined Offer – Reviewed May 15, 2013
Interview Details – I applied for the position through their website for a chapter near me. I was set up with a phone interview about a week after with an HR person that did not work at that chapter but in a different state. Most of the questions were behavioral questions and what you would do in the situation. I interviewed for a pipeline position which meant there wasn't a current opportunity open but they will contact me in a couple of months when one might open up.
Interview Question – What would you do if your planning committee is made up only of people of similar cultural backgrounds and incomes Answer Question
Helpful Interview?
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No
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Income Development Representative at American Cancer Society
Accepted Offer – Interviewed in Philadelphia, PA – Reviewed Feb 20, 2013
Interview Details –
Phone interview
Face to Face Interview with 2 staff members
Updated hiring process:
Online questionnaire, if you "pass" you get pushed through to the next interview process
Then from there they record you in a phone interview
Then a face to face interview
Interview Question –
Behavioral based questions: STAR: Must be prepared to answer questions with a situation, the task you took, the action and the result
Be prepared to answer "sales" questions and volunteer management questions for the income development positions
Answer Question
Negotiation Details – Offered a salary over the phone, negotiated
Helpful Interview?
Yes |
No
Problem with this interview?
Income Development Representative at American Cancer Society
No Offer – Interviewed in Blue Bell, PA Oct 2012 – Reviewed Nov 16, 2012
Interview Details – Initial phone interview then in-person interview, both entirely comprised of behavioral questions. Person I interviewed with gave me a tentative timeline and assured me that I would hear from him either way. I did not hear back and did not receive a response to my follow-up email. I'm sure he is quite busy but a form email indicating they were pursuing another candidate would have set him back about ten seconds. Inexcusably rude. Don't have a very high opinion of this organization now.
Interview Question – No particularly difficult questions. Answer Question
Helpful Interview?
Yes |
No
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Income Development Representative at American Cancer Society
Accepted Offer – Interviewed in Cleveland, OH Jul 2011 – Reviewed Sep 10, 2012
Interview Details – Application, Personality Assessment, 30 Question Phone Interview; 2 Personal Interviews
Interview Question – All were typical but wanted action-oriented responses Answer Question
Negotiation Details – There is no negotiation.
Helpful Interview?
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No
Problem with this interview?
Income Development Representative at American Cancer Society
Accepted Offer – Interviewed in Erie, PA Dec 2011 – Reviewed Apr 4, 2012
Interview Details – I first applied for a job with ACS last spring. I was invited to take an online personality-type test, but was not offered an interview. I applied for another job with ACS in December, but did not have to re-take the online test, apparently I "passed" the first time I took it. I then had a phone interview, which was really another personality test. This interview consisted of thirty questions in which I was asked how I would handle different types of situations with volunteers. The interviewer did not give feedback to my answers, she simply moved on to the next question. About a week after this, I was called to come in for an in-person interview. I was interviewed by one of my region's income development managers, and her boss. They asked several STAR format questions, then we talked casually for awhile. They started giving me advice on which restaurants to go to, etc. When I was in onboard training- that's when I knew I had the job. I got my unofficial offer about two weeks later, and my official offer a week after that- once I had passed the background check.
Interview Question – How would you handle a volunteer who has been in their position for a long time, but was resistant to change, yet you feel change is needed? View Answer
Negotiation Details – Since this was my first "real" job out of college, I did not feel comfortable negotiating. However, I now know that due to the stress of this position, they have a high turnover rate. So, if you feel you are a strong candidate I would recommend trying to negotiate. Just remember, it is a non-profit, so I wouldn't try to get a lot more money than they are offering- you won't get it and they won't like it.
Helpful Interview?
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Problem with this interview?
Income Development Representative at American Cancer Society
No Offer – Interviewed in Mar 2010 – Reviewed Apr 5, 2010
Interview Details – After applying for the position, an HR representative contacted me for an initial screening interview. This interview lasted less than 10 minutes. Then about a month later I was contacted by the same HR person, who scheduled an interview with the Director of the division that I would be working with and the Director of Income Development. The interview was approximately 25-30 minutes long and involved basic and situational questions.
Interview Question – What were the exact amounts of money raised for each event you coordinated? How much of that were you personally responsible for? Answer Question
Helpful Interview?
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