American Cruise Lines

  www.americancruiselines.com
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American Cruise Lines Interview Questions

Updated Jul 3, 2014
Updated Jul 3, 2014
11 Interview Reviews

Interview Experience

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  1.  

    Marketing Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at American Cruise Lines.

    Interview Details

    Initial phone interview went over the usual questions and said they would call back in a week to schedule an actual interview, but I never received this phone call. Interviewer sounded unprofessional the entire time speaking on the phone and did not sound like she knew what she was even interviewing me for or anything about the company.

    Interview Questions
    • I was asked if I was looking for a teaching job or marketing job, even though the job posted was a marketing job and I explained in my cover letter how I am pursuing a marketing career. Once again, interviewer did not seem like she knew what she was doing.   Answer Question
    No Offer
    Negative Experience
  2.  

    Steward Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 daysinterviewed at American Cruise Lines.

    Interview Details

    Applied online. Got a call a day later and had a phone interview. Scheduled interview for next day. Drove there. Location was on a busy road and it was easy to get to. The woman I met was very nice and wished she could be one of my managers. Interview went well. I filled out some paperwork and they took copies of my drivers license, ss card. I got info regarding the pay wage and uniform info. Was happy to hear that I can pay for transportation to my port out of my check. Was told I would receive a call on Monday or Tuesday of this week.....it's almost been a week and no call. There is another training scheduled for March 17th in CT and I really want to go. I hope the call soon.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Inside Sales Interview

    Anonymous Interview Candidate in Sandy, UT
    Anonymous Interview Candidate in Sandy, UT
    Application Details

    I applied online. The process took 3 daysinterviewed at American Cruise Lines in February 2014.

    Interview Details

    one on one interview
    small search website
    type test

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Housekeeping Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at American Cruise Lines.

    Interview Details

    The hiring and interview process was a joke. The person that interviewed me was over 2 hours late and really didn't talk about the job it self. Everything that was said in the interview DID not happen on the ship.

    Interview Questions
    • There was not a difficult or unexpected question that was ask. The interview person did not know what he was talking about. Could not answer any questions about that happens on the boat or anything.   Answer Question
    Negotiation Details
    a joke.... do you want the job??? and I accepted.... wish I never did
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Deckhand Interview

    Anonymous Interview Candidate in Guilford, CT
    Anonymous Interview Candidate in Guilford, CT
    Application Details

    I applied online – interviewed at American Cruise Lines in January 2014.

    Interview Details

    I'm not from CT and as a result am outside ACL's hiring range, so I knew I'd have to be proactive. I called the HR department starting in October 2013 and was told to check back closer to January 2014. During that time I checked in occasionally just to let them know I was still interested (probably to their annoyance). In late December, I got set up with an interview date in early January 2014. I rented a car and drove out of the grey and industrial rust belt to the lovely hamlet of Guilford, which seems to me like a fairy tale town by comparison.

    The interview was very straight-forward. The interviewer was up-front with me about the long hours, pay scale, uniform prices, etc. We had spoken on the phone at some length beforehand so I think it was more a matter of meeting me in person to make sure I wasn't a drug addict or criminal and to verify my MMC, etc. He had me fill out some paperwork and I took a pre-employment drug test right after the interview at a nearby clinic.

    Interview Questions
    • There were no trick questions for me. Like I said, we had talked on the phone beforehand. He asked me about my current job (I'm a laid-off deckhand for a company that only operates during the warmer months) and responsibilities there. Nothing you wouldn't expect, given the situation.   Answer Question
    Negotiation Details
    The deckhand position isn't negotiable, you make a base rate of $30/day, then they guarantee $500/week. Then with the tips the passengers give, apparently the average take per week is between $700-900.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Stewardess Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at American Cruise Lines.

    Interview Details

    Applied online, within a couple of days I received a call for a quick phone interview. It was really easy, mostly just checking on if you were still interested in the job and then setting you up for a 1:1 interview. The in person interview was fairly easy even though the interviewer seemed like he didn't want to be there. He told me that the process was a pass or fail, so as long as you give satisfactory answers you'll move on to the next step which is training.

    Now to reiterate what the interviewee below me said: I was told by three different people prior to training that I would go there and leave immediately on a ship or at least a couple days after that. My interviewer specifically told me I had the job. Luckily for me I read this prior to so I didn't hold on to his words too much, but I was also hoping that the one below was just the worst case scenario.

    After arriving at training we were told by the instructors that there were no positions open at the time 0__0 and also classes from before us were still waiting to be put on a ship. And again the pass or fail process was implemented. It took everyone there by surprise because a lot of the candidates arrived thinking it was a sure thing. The instructors say that the interviewers would never tell us that, but they did. TO ALL OF US. Also, since it is the winter season a lot of there ships have shut down. So why they keep holding interviews baffles me.

    Passing training is extremely easy, everyone in my group made it out alive.

    While it is a great opportunity to make some quick money, make sure you don't put all your eggs into this basket if you do apply. Quitting a job to travel across the country to train for a job that you end up getting wait listed for is never okay.

    Was told that it could be March before getting a call, so at this point I am no longer interested. To anyone that does apply, good luck and I hope that you all have positive experiences.

    Interview Questions
    • There were no tough questions. Just be confident and speak up.   Answer Question
    Reasons for Declining

    Two months of waiting for placement, I've moved on.

    Declined Offer
    Negative Experience
    Easy Interview
  8.  

    Stewardess Interview

    Anonymous Interview Candidate in Guilford, CT
    Anonymous Interview Candidate in Guilford, CT
    Application Details

    I applied online. The process took 3 weeksinterviewed at American Cruise Lines.

    Interview Details

    I applied online and got a call back a few days later. The interview was in Seattle so I was pretty nervous. The interview was actually really relaxed and I wasn't so nervous after talking to the recruiter for a bit and he told me on the spot that I got the job. He wanted to fly me out to Connecticut that following Monday (It was in less than a week!). I was a bit skeptical but went along.

    I took 2 plane rides and was driven 3 hours from New York to Connecticut for training. I was then told at training that not all of us would get the job and that some of us would be sent back home. There were 14 people and only 7 positions open. I just want to make this clear because I was under the assumption from the recruiter that I had already been hired on and would go directly to a ship after training but this is not true - only some people wind up going directly to the ship after the training.

    Most of the people there seemed inexperienced and young. A lot of them have never been to New York and were overly excited and seemed very sheltered. The people applying for the positions (at least when I was there) were just in it to travel and get away from home. That's the kind of environment you're in during training - don't expect the people there to actually be experienced or too serious about becoming a stewardess.

    The training in itself wasn't too bad. You wake up early and are at the training center all day so you don't get much time to yourself. You learn how to properly make a bed, how to set the table for Breakfast, Lunch & Dinner and how to take and write orders. It isn't very difficult.

    I was one of the ones that winded up not getting to go on a ship directly after training. I was told that I would be placed on a call list meaning they were going to send me home for the time being but they'd call me in a few days up to a few weeks (depending on when a position opened up) and offer me the job. Well they sent me home and it's been almost 2 months and no call so I'm assuming they just forgot about me.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  9.  

    Deckhand Interview

    Anonymous Interview Candidate in Guilford, CT
    Anonymous Interview Candidate in Guilford, CT
    Application Details

    I applied online. The process took 2 daysinterviewed at American Cruise Lines.

    Interview Details

    Didn't have one...just called me one day for a two day training course in Conn.

    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Deckhand Interview

    Anonymous Interview Candidate in Guilford, CT
    Anonymous Interview Candidate in Guilford, CT
    Application Details

    I applied online. The process took 2+ weeksinterviewed at American Cruise Lines in January 2013.

    Interview Details

    I applied through indeed and was contacted by someone in the main office for an initial phone interview. The conversation went well and I was inviting to interview in person in Connecticut. They spent about a half hour with me telling me as much as they could about the job. They were quite honest about the long hours and life aboard. After the interview I attended training, where they went through the company structure and specific job responsibilities (how to tie a cleat, etc.)

    Interview Questions
    • They did not throw any curve balls or try to trap you. It was very conversational and the interview seemed as informative as inquisitory.   Answer Question
    Negotiation Details
    The deckhand position is non-negotiable. It is what it is, which is very good. In any of the shipboard positions, you save lots of money because there are zero (literally zero) expenses.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Steward Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online. The process took 1+ weekinterviewed at American Cruise Lines in June 2010.

    Interview Details

    Great interview process, was so excited to be part of the company

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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