American Diabetes Association Interview Questions & Reviews
Updated May 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings |
Interview Experience [?] Based on 4 ratings
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American Diabetes Association has 841 connections on Glassdoor
| 1–4 of 4 American Diabetes Association Interviews | Sort by |
Coordinator- Call Center ( Now Titled As " Associate Manager") at American Diabetes Association
Posted May 24, 2012
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2008 in Alexandria, VA (took 2 weeks)
I initially filled out an application for the association about 2-3 months before I received a call back. i discovered the position on the Washington Post website. Please be in the mood to take time to fill out the application because there are about 4 or 5 essay questions that you must answer. The questions are traditional interview questions like, "Describe a time you encountered someone difficult" and " Describe your understanding of the position", etc. After completing the application, months passed and I heard nothing. I had honestly forgot I applied but I was very interested in the position.
Two months later, I received a call from the hiring manager who informed me that she would email me some information regarding diabetes that I would need to familiarize myself with. She informed me that in two days she would call me to ask questions about the material. She told me I would NOT have to memorize the info and that I was allowed to look at the information when she called back. The purpose was to see how comfortable I would be relaying information and how well I sounded over the phone.
I completed the phone interview and received a call about 15-20 minutes later telling me to come in for a face-to-face interview the following Monday.
That Monday, I went to the interview, (**TIP: if you have no money for parking, try to arrive about 20 minutes early than scheduled so that you can park on the street to avoid parking garage fees.**) and I was impressed with the location ( very easy to navigate) and the grounds were well kept. All the staff was friendly and the receptionist was very reassuring. I was greeted in the lobby by one of the mangers and led into the call center for the interview. When I entered, there were 3 managers staring me down in a very small room. It was pretty nerve racking but having a good personality, smiling, eye contact and confidence will save you! After the "interrogation", I was given a short typing test where i had to write a letter to someone with diabetes. After I finished this test, I was escorted out and told that I would be contacted.
The overall interview process was a tad bit above average to me because of the multiple steps but this could prove to be difficult for someone without call center experience. if you're not good at multitasking and researching information quickly, this is NOT the position for you.
Interview Questions
Negotiation Details
Not much negotiating. They asked how much I was paid at my previous job and stuck with that amount. My advice would be to ask for at least the minimum which is now $17/hour.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Government Affairs at American Diabetes Association
Posted Jul 30, 2011
2.0
Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Dec 2010 in Alexandria, VA (took 4+ weeks)
Initial contact was an in-person meeting, informal, conversational, short. Not enough time to form opinions or glean useful information of one another. Submitted resume and cover letter. Next contact was via email to schedule a phone interview. Couple of reg flags in tone and content of message. Numerous misspellings. Third contact was a phone interview. The interviewer spent 75% of the time telling me how great he was (note: he was not telling me how great the organization was). Interviewer attempted to cram in a behavorial interview in last 15 minutes of 1 hour phone interview. Called me back a month later and offered me a job other than the one I applied for / interviewed for.
Reason for Declining
The process was bungling and inept and the interviewer oddly patronizing. Left with the impression that the ADA has the typical non-profit problem but on a much larger scale. Fund-raising swamps all executive level decision-making, which disables mission and the ability to field decent management.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Associate Manager at American Diabetes Association
Posted Feb 23, 2011 — 3 of 3 people found this helpful
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2009 (took 2 weeks)
Very quick interview with peers. Two weeks for job offer.
Interview Questions
Negotiation Details
No room for negotiation. Should have pressed harder to get more.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Project Coordinator at American Diabetes Association
Posted Mar 5, 2010 — 1 of 1 people found this helpful
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2008 in Alexandria, VA (took a day)
It was an easy process due to the employee referral. I had a simple conversation with the director of the department. Everything went smoothly and no pressure at all. My boss was nice and honest during the hiring process. Although they had someone they like before my interview, they like me better. I got the offer very soon.
Interview Questions
Negotiation Details
I wasn't able to negotiate because they were saying it is a entry level job. There is no space for negotiation
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?

