Glassdoor is your free inside look at American Eagle Outfitters interview questions and advice. All 203 interview reviews posted anonymously by American Eagle Outfitters employees and interview candidates.
No Offer – Interviewed in Morrow, GA May 2012 – Reviewed Dec 27, 2012
Interview Details – The interview was conducted in a group in the back storage area. There were 5 of us total. The questions were fairly simple and something like what you would expect from any employer. The interviewer was very nice, in an overly-excited kind of way,but had the personality that was comfortable enough to approach.
Interview Question – There were not necessarily any difficult or unexpected questions. However, they did ask "Is the customer always right?" That is quite the thinker. I cannot say that there is a right or wrong answer,that is for you to decide. Answer Question
Accepted Offer – Interviewed in Cincinnati, OH Feb 2008 – Reviewed Dec 26, 2012
Interview Details – I took part in a group interview at a location that is now closed. They asked pretty straight forward questions but really focused on customer relations. I interviewed with them once during that interview and received a phone call a week later. They offered me the job at a little above minimum wage and I started the following week.
Interview Question – The most difficult question that I was asked was probably "If you were part of a salad... what part would you be? Why?" View Answer
Accepted Offer – Interviewed in Seattle, WA Sep 2012 – Reviewed Dec 25, 2012
Interview Details – I turned in my application and waited two weeks for a call. The hiring manager called me and asked me if I can come in for an interview the next day. I came in and answered her questions. She told me that she'll call the top 4 people within the week and we said our goodbyes. Later that day, I received a call from another manager saying that I got the job.
Interview Question – What will you bring to the American Eagle team? Answer Question
Accepted Offer – Interviewed in Richmond, VA – Reviewed Dec 10, 2012
Interview Details – Group Interview, General Scenario base questions, Customer Service Based Questions.
Interview Question – Where do you see yourself in 4 years? Answer Question
Negotiation Details – No Negotiation
Accepted Offer – Interviewed in Boca Raton, FL Nov 2011 – Reviewed Dec 8, 2012
Interview Details – Easy interview. Just went in talked about previous jobs, and took a personality test on the computer.
Accepted Offer – Interviewed in Hillsdale, San Diego, CA Nov 2012 – Reviewed Nov 26, 2012
Interview Details – I walked in and asked if I can fill in an application and she gave me the application an d interviewed me right there.It was very quick and I answered whatever that came in my mind.and then she said you're hired.I was really surprised because she just asked me 3 questions.
Interview Question – why American Eagle? I really didn't have any important reason but tried to answer it like I answered all "why here?"s questions. Answer Question
Accepted Offer – Interviewed in Jacksonville, FL Nov 2012 – Reviewed Nov 14, 2012
Interview Details –
I called the store to see if they were hiring and the lady said yes. The next day I went in a filled out a application. The manager was there, and asked why I wanted to work at AE. Then she handed me an application. I put my application in late september early october. I was still appling to other places, so i was shocked when I got a call because it took almost a month. I went in for the interview it was a group with four others and myself all girls and mixed races. The manager had us introduce ourselfs and asked questions like.
Tell me about your self?
What is your style, where do you get your inspiration?
What is the best/worst customer service you had of gave?
What is customer service?
What was your last jobs and what did you do?
What is your availibity for the holidays?
What do you like about AE? why do you shop here?
The interview was at 4 and when i got home at 5 the manager call back to extend me an offer.
Interview Question – What was the best customer service you recived? Answer Question
Accepted Offer – Interviewed in Shreveport, LA Oct 2012 – Reviewed Nov 14, 2012
Interview Details – I applied during the month of October, so my odds were higher than usual. I went to the store to turn in my application directly to the manager, and i was given an interview date on the spot (just three days later). I had an interview with one of the assistant managers and he basically went through a list of questions. The interview was pretty relaxed and most of it was just like having a normal conversation. I stayed relaxed, confident, and friendly, and approached the situation as if I was chatting with friend (but stayed professional). The interview took less than 30 mins and at the end he asked me to put together 2 outfits (men and women) and sell them to him. Afterwards, he told me to come on sunday for orientation and that was that. I was hired on sunday.
Interview Question – Name a time when you went above and beyond to help out a customer Answer Question
Negotiation Details – no negotiation
No Offer – Interviewed in Pittsburgh, PA Nov 2012 – Reviewed Nov 13, 2012
Interview Details – A long, three month process. This began with an awkward video-recorded interview where you basically record yourself answering 7 pre-formatted questions then send it back to AE for review. Two weeks later, I had a 30 minute phone interview with a Buyer at Aerie that was focused on their current store assortments, the latest fashion trends, and their competition. Next, a 30 minute timed retail math test consisting of 20 questions and a personality test. After that, they flew me into Pittsburgh for a huge 2-day interview event with 40 other students. The 2-day event consisted of 2 45 minute interviews with top buyers, a panel discussion, a 2-hour wine mixer, and a group trend project and presentation in front of 30 executives. Maybe it was just me, but the entire process seemed to center around them trying to talk everyone into loving Pittsburgh and the laid back AE culture. Very sorority-type, and everyone working there is young,young,young. Not incredibly professional.
Interview Question – What teen idols do you think our customer looks to for fashion inspiration? View Answer
No Offer – Interviewed in Honolulu, HI Aug 2012 – Reviewed Oct 29, 2012
Interview Details – As soon as I had turned in the application to the manager she had immediately scheduled me for an interview. When I went in for the interview I came in a bit early and they told me that no manager had finished from their break so I would have to come back at the time I was told. When I came back for my interview the manager and I had walked all around the mall, as the interview was conducted casual conversational style. The manager didn't really like the preset questions thing and as a whole she seemed very upbeat and very personable. Lastly, they had made me take a personality quiz suited to what kind of qualities you think a person who works there should have.
Interview Question – What is the last thing you had to buy? Answer Question
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