American Express
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American Express Customer Care Professional Interview Questions & Reviews in United Kingdom

Updated Mar 31, 2014
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Customer Care Professional Interview

Anonymous Employee
Brighton, England (UK)

I applied online and the process took 2 months - interviewed at American Express in January 2013.

Interview Details – I had to complete 2 online tests, had a telephone interview, an assessment centre followed by a final face to face interview where I had to do a role play and answer more STAR style questions. It was a fairly lengthy process but I was extremely impressed by their organisation, and the help I received to prepare for the assessment centre.

Interview Question – the roleplay.   Answer Question

Negotiation Details – no negotiation allowed but I was told about the benefits and healthy bonuses available.

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