Work in HR or Recruiting?
American Express
www.americanexpress.com New York, NY 5000+ Employees
Work in HR? Complete Your Profile

American Express Director Interview Questions & Reviews

Getting the Interview  5 Interviews

75%
25%

Interview Experience  5 Ratings

60%
20%
20%
5 interview experiences Back to all interview questions
Updated Feb 19, 2013
in
Sort:  Relevance Newest Easiest Hardest
Interview Outcome:   All No Offer Received Offer

Director at American Express

Accepted Offer – Interviewed in New York, NY Dec 2009 – Reviewed Feb 15, 2013

Interview Details – Straight forward and quickly executed process. Met with the hiring leader and then came back to meet with a business partner and team member. Also had a conference call with the senior leader as well. The process was overall very positive and handled in a professional manner.

Interview Question – The most unexpected was regarding my personal brand.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Director at American Express

Accepted Offer – Interviewed in New York, NY Feb 2012 – Reviewed Feb 19, 2013

Interview Details – Taking three interview HR interview Admin interview Aptitude test and selected for the post of Director.

Interview Question – Very easy questions are asked in interview and selected.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Director at American Express

Accepted Offer – Interviewed in Phoenix, AZ Jun 2008 – Reviewed Mar 18, 2009

Interview Details – Apply on-line, wait for interest to be expressed, schedule an interview time / date, conduct behavioral and situational interview, ask questions to ensure that the position matches your skills / needs, wait / accept offer. Some of my questions were not able to be addressed until I became an employee. The acceptance letter is very form driven. expect no negotiated terms with the manager other than salary and hiring bonus, etc.

Interview Question – Give an example of how you changed the direction of an organization or group. Provide examples of the process, procedures and techniques used to change the direction.   Answer Question

Negotiation Details – expect no negotiated terms with the manager other than salary and hiring bonus, etc.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Director at American Express

No Offer – Interviewed in May 2012 – Reviewed May 5, 2012

Interview Details – I applied online and received an email a few days later to setup a HR phone screen. It went well and she told me she was recommending me to the hiring manager and I should hear more in the next day or two. A week later, I hadn't heard, so I followed up. The hiring manager wanted to bring me in for an interview, but I was hesitant as I would have to fly in and thought phone was better first.

The recruiter called me to setup the phone interview. The call was scheuled for early morning my time and I made myself available. I waited and waited and waited. The phone never rang. I emailed the coordinator asking what had happened and if the additional phone interview for the next day was still going ahead. She was very quick to respond, apologized, and said she would get back to me.

At the end of the day, she got back and just said the guy I was supposed to interview with was traveling and they would need to reschedule and that the next day's interview was still on. I was really irritated. They didn't respect my time and I took this as a sign of things to come. I didn't want to work with people that don't think twice about blowing people off. I wrote her back and said thanks, but no thanks, I'd like to withdraw my application.

The next morning, the original recruiter left me a voicemail, very apologetic and still wanted to setup a call. I did call her back and left a message and just reiterated my position, I wasn't impressed and I would like to withdraw my application.

It felt great to stand up for myself. These companies need to learn that if they want the best talent, they need also need to impress. Hopefully they will be more respectful of the next person's time.

Interview Question – What is your management style?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Director at American Express

No Offer – Interviewed in Nov 2009 – Reviewed May 17, 2011

Interview Details – ok. Spoke to 4 people. Basic "give me a time" questions. Nothing out of the norm. The people were nice. They expect you to know something about thier company.

Interview Question – Why do you want to change   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?
15 of 5 Interviews RSS Feed embed Embed
  • «
  • 1
  • »
Interviews for Top Jobs at American Express

Worked for American Express? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

American Express Videos

Loading...

American Express – Why Work for Us?

What will you do #foraliving? Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.