American Express Director Interview Questions & Reviews
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Updated May 5, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings 
“Average” Interview
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Interview Experience [?] Based on 3 ratings
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| 1–3 of 3 American Express Interviews | Sort by |
Director at American Express
Posted May 5, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2012 (took 2 weeks)
I applied online and received an email a few days later to setup a HR phone screen. It went well and she told me she was recommending me to the hiring manager and I should hear more in the next day or two. A week later, I hadn't heard, so I followed up. The hiring manager wanted to bring me in for an interview, but I was hesitant as I would have to fly in and thought phone was better first.
The recruiter called me to setup the phone interview. The call was scheuled for early morning my time and I made myself available. I waited and waited and waited. The phone never rang. I emailed the coordinator asking what had happened and if the additional phone interview for the next day was still going ahead. She was very quick to respond, apologized, and said she would get back to me.
At the end of the day, she got back and just said the guy I was supposed to interview with was traveling and they would need to reschedule and that the next day's interview was still on. I was really irritated. They didn't respect my time and I took this as a sign of things to come. I didn't want to work with people that don't think twice about blowing people off. I wrote her back and said thanks, but no thanks, I'd like to withdraw my application.
The next morning, the original recruiter left me a voicemail, very apologetic and still wanted to setup a call. I did call her back and left a message and just reiterated my position, I wasn't impressed and I would like to withdraw my application.
It felt great to stand up for myself. These companies need to learn that if they want the best talent, they need also need to impress. Hopefully they will be more respectful of the next person's time.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Director at American Express
Posted May 17, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2009 (took 3 weeks)
ok. Spoke to 4 people. Basic "give me a time" questions. Nothing out of the norm. The people were nice. They expect you to know something about thier company.
Interview Questions
Other Details
I got the interview through a Staffing Agency and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Director at American Express
Posted Mar 18, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2008 in Phoenix, AZ (took 3 days)
Apply on-line, wait for interest to be expressed, schedule an interview time / date, conduct behavioral and situational interview, ask questions to ensure that the position matches your skills / needs, wait / accept offer. Some of my questions were not able to be addressed until I became an employee. The acceptance letter is very form driven. expect no negotiated terms with the manager other than salary and hiring bonus, etc.
Interview Questions
Negotiation Details
expect no negotiated terms with the manager other than salary and hiring bonus, etc.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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