American Express Interview Questions

Updated Jun 30, 2015
701 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1. Helpful (2)  

    Lead Infrastructure Engineer Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Interview

    The interview process was comprehensive and the recruiter was informative and helpful. Their was a full drug test and all other background checks as expected. Everyone was professional and great at communicating my progress.

  2. Helpful (1)  

    Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at American Express (Phoenix, AZ).

    Interview

    multi step, several interviews, HR, hiring manager, other team members, well organized, orderly - enjoyed process, limited tour of facility, waited for response, took a bit longer than expected but received contact, professional...........................................

  3. Helpful (3)  

    Software Engineer Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at American Express (Phoenix, AZ) in June 2015.

    Interview

    I was contacted by Amex recruiter through LinkedIn. After the initial phone screen, there was a phone technical interview next week. 2 weeks later, I got onsite. Onsite consisted of 3 rounds of individual as well as group interview

    Interview Questions

    • All are knowledge based questions. They tested in areas of OOPS, Java REST webservice, Agile tools like MAven, Git, PERL, Javascript, Webservices, Java collections, multithreading, MongoDB, Linux/UNIX commands, Java exceptions, Spring, Hibernate, SQL joins, indexex, cloud concepts   Answer Question
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  5.  

    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at American Express.

    Interview

    Initial phone screening from American Express recruiter who asked for my background. Future interviews may include panel interviews. Recruiter will also compare my profile to other positions she has to determine if there is a good fit.

    Interview Questions

  6.  

    Travel Counselor Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at American Express (Jacksonville, FL).

    Interview

    Very lengthy and really bad company too investigate you. Had 2 people calling and doubling up on questions. The right hand did not know what the left hand was doing!

    Interview Questions

    • An example of going above and beyond in work   1 Answer

    Negotiation

    There was no negotiation just offered entry salary. Interview was great, as was by actual employees, who were nice and asked relevant questions. Online testing was ridiculous!

  7. Helpful (2)  

    HOME BASED SERVICE - Customer Care Professional Interview

    Anonymous Interview Candidate in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at American Express (Miami, FL) in June 2015.

    Interview

    I applied online on June 23, 2015 and got an email the very next day stating that I got an interview. The interview was a digital interview through hire vue, it's a new convienient way to conduct interviews in a timely manner. It does require a webcam and took about 30 minutes to complete. I was able to practice a few interview questions prior to recording my actual interview.

    Interview Questions

    • Explain why your background and experience would be a good fit for this job?   Answer Question
    • Describe a time you received recognition for an achievement.   Answer Question
    • What do you like about customer service? How do you feel American Express can help you reach your goals?   Answer Question

    Negotiation

    Still waiting on response from interview.

  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Greensboro, NC
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 4+ weeksinterviewed at American Express (Greensboro, NC).

    Interview

    There were 3 total interviews one phone/two face to face the 3rd was about 1hr long. Most of the questions were basic why do you want to work at American Express? How would you be an asset to the company?

    Interview Questions

  9. Helpful (1)  

    Senior Systems Engineer Interview

    Anonymous Employee in Phoenix, AZ
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online – interviewed at American Express (Phoenix, AZ).

    Interview

    Did an initial video screen. Found that part to be very sterile, impersonal. What's next? A robot interviewer? Then had a scheduled phone interview with actual people that actually Never called. Now see if it was a robot or computer that would not have happened. I let the HR rep know that I had been stood up. Then I waited a couple of days for someone to call me back with a valid/sensible explanation. Well guess what? Dead silence. So I initiated an email asking for an explanation. Instead what I got was a lame response back from the recruiter. I am thinking if they were trying to impress me, hey! I am impressed but not in a good way. Are they really trying to fill this job? Are they just to darn busy to pick up the phone and let me know they need to reschedule? That incident really left me with a really negative impression of this company and that group that I was supposed to interview with.

    Interview Questions

    Reasons for Declining

    Lame interviewers stood me up.

  10.  

    Travel Counselor Interview

    Anonymous Interview Candidate in Dearborn, MI
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 daysinterviewed at American Express (Dearborn, MI).

    Interview

    In person, with situational questions. The interviewer was very kind and put me at ease. She was willing to repeat questions if needed and seemed present during the process. I was given a tour of the offices and felt very comfortable being myself and being understood and respected.

    Interview Questions

    • How would you handle a client who calls and is upset with you over something you did not do?   Answer Question
  11.  

    Director - Marketing Analytics Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at American Express (New York, NY) in June 2015.

    Interview

    I skipped through the initial phone screen because my resume was forwarded internally to the Hiring Manager (I had applied previously to another AMEX position). The first on-site was with the Hiring Manager and two other Marketing leaders. It was fairly laid back with not too many technical questions.

    After that I was told that they'd like me to speak with two of the guys that I'd be managing (my direct reports for this role are remote). They mostly asked me about my experiences in the areas in which I'd be managing them.

    Finally, they asked me to come in a final time to speak with the EVP.

    Interview Questions

    • What are you doing to keep up your skills in the industry?   Answer Question

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