American Express Interview Questions

Updated Apr 29, 2015
651 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Financial Analyst Interview

    Anonymous Employee in London, England (UK)
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2+ monthsinterviewed at American Express (London, England (UK)) in February 2014.

    Interview

    There were two rounds. Each round had two interviews. First round was on campus in Barcelona with two Senior Managers who evaluated separately and after I cleared this round, the second round was in London at their office with two more senior Director level people along with candidates from other Business schools in Europe.

    Interview Questions

    • Motivation to join American Express and the reason for switching from IT to Finance.   Answer Question
  2.  

    Risk Management Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 5 daysinterviewed at American Express.

    Interview

    Interviewed on campus, two interviewer. One obviously from the marketing/business side, and the other from a more technical side. So basically one of them ask about how to get into a market, the risk of promoting a new product to the market, etc, and the other asks about probabilities. Btw, it's important to know their history.

    Interview Questions

    • Don't remember exact one but it's about how to evaluate your competitive capabilities before entering entail market.   Answer Question
  3.  

    Customer Care Professional Interview

    Anonymous Employee in New Delhi (India)
    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a staffing agency. The process took 4+ weeksinterviewed at American Express (New Delhi (India)) in April 2015.

    Interview

    Feels like DE JA VU . It was not the first time I felt the same. It was the third time I appeared for american express and yes the interview outcome part of this review, says it all. Well I hardly waited for 15 mins and the recruiter on the other side (On Telephone) was ready for the first chit chat, what they call as an HR round. I answered the questions which were all simple, that included my brief introduction and my work experience. Right after the call was over I was requested by the guy at the consultancy to wait for 10 mins for real thing i.e VNA. Once the VNA round started I made sure my voice needs to be subtle and of course I have to be grammatically correct. The main part I bugged up was my work experience where in I had to muggle up my real work experience as advised by my consultant. Also at the times I struggled with the CONTENT part where i was bombarded with ..."tell me about the weather difference between patna and Delhi" ? I was born in Patna and its been more than 13 years I got relocated to dehradun. I hardly remember much so had it been dehradun I had would have had ample of CONTENT to speak on. I scored 1.5 and they need 2.0 to crack the VNA round. And that was all.

    Interview Questions

    • brief me about yourself and also share your work experience.   Answer Question
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  5.  

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at American Express (New York, NY) in March 2015.

    Interview

    I sent in online application. After 2 weeks I was sent an email for Web Cam interview. This was a bit uncomfortable for me but quickly got used to it. After interview was done and sent in I waited another 3 weeks. I finally saw email to say I was not chosen for job. They take a very long time to get back to you.

    Interview Questions

  6.  

    Fraud Protection Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at American Express (Salt Lake City, UT).

    Interview

    Interview by phone then interview in person with someone being on a conference call. It was a corporate hiring process with the standard behavioral questions. Didn't ask much besides the questions and to rehash my resume in person.

    Interview Questions

  7.  

    Accepted Offer
    Negative Experience
    Accepted Offer
    Negative Experience

    Application

    The process took 3 weeksinterviewed at American Express in April 2015.

    Interview

    It was very friendly and encouraging. I had to do online test followed by phone interview and then I was interviewed by American Express hiring team member for hour and half

    Interview Questions

    • Why was it important for American Express to deliver world class service   Answer Question
  8.  

    Fraud Agent Interview

    Anonymous Interview Candidate in South Salt Lake, UT
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at American Express (South Salt Lake, UT).

    Interview

    Spoke in person with local supervisor. Also teleconference with agent mgmt in Phoenix, AZ. Reviewed previous experience, asked why I was looking elsewhere rather than keeping current position. The phone conference part was helpful to them to hear how I interact on the phone, i.e., not seeing the person on the other line (do I talk over them? Am I nervous sight-unseen?) I helps them also assess the quality of my phone voice (without being distracted by my good looks LOL)

    Interview Questions

    • What do you think the most important job skill that applies here is?   1 Answer

    Negotiation

    I thought the offer was already generous. Pays well for call center work.

  9.  

    Senior Manager - Business Development Interview

    Anonymous Interview Candidate in Frankfurt am Main (Germany)
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at American Express (Frankfurt am Main (Germany)) in April 2015.

    Interview

    I met with three different people and each one was very kind and cared to have a real discussion. They each explained the role to me individually and I fully understood exactly what I would be doing. It's in my opinion that they hire social people with skills to match. It's definitely helpful to be friendly during the interview.

    Interview Questions

  10.  

    Software Engineer Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeksinterviewed at American Express (New York, NY) in March 2015.

    Interview

    Step 1: Phone call with recruiter
    Discussed the position. Questioned if the job was suitable for my skill-set, especially with not having some requirements. I checked and was told I only needed familiarity with Java, not experience.

    Step 2: Interview with your web cam (you talk to your computer with nobody on the other side).
    Answered text questions verbally. Nothing out of the ordinary. Some multiple choice and 'type your answer' questions.

    Step 3: Assessment with person via web cam
    Was informed this step was not an interview, but a basic 60 question assessment in 45 minutes. No questions surrounding my experience was mentioned. Basic web questions with a shared coding screen.

    Step 4: I didn't get to this point. No feedback was returned. I have been completely ignored by HR and would rate this as one of the worst interview experiences through my 10 years in a professional setting.

    Interview Questions

    • What is the difference between adaptive and responsive?   1 Answer
  11.  

    Risk Manager Interview

    Anonymous Employee in New York, NY
    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at American Express (New York, NY) in March 2015.

    Interview

    I had three rounds of interview for this position: one with HR, one with hiring manager and one with a director from partner groups. Overall I felt the interview went well, but there was just no any response to my inquiry for 3 weeks. They should treat application better than that :(.

    Interview Questions

    • 1. Tell me about your self;
      2. Your most relevant experience;
      3. Tell me how we make money;
       
      Answer Question

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