Glassdoor is your free inside look at American Express interview questions and advice. All 289 interview reviews posted anonymously by American Express employees and interview candidates.
Accepted Offer – Interviewed in New York, NY Nov 2009 – Reviewed Feb 23, 2013
Interview Details – On campus interview
Interview Question – What are all the drivers for revenue for the charge card? View Answer
Negotiation Details – None.
Accepted Offer – Reviewed Feb 23, 2013
Interview Details – Applied through the company's website. Two weeks later received a over the phone interview which lasted for about 40 min. Most of the questions related to bettering or creating a process to mitigate risk and minimize fraud. The on site interview was a week later with a Risk Manager which also laster for about 30-40 minutes. There were questions once again about processes, how would you questions, discribe scenarios, we went a bit into my personal view of the company, etc.
Interview Question –
Unexpected, NO. Difficult, yes because you have to be original. Generic answers won't cut it and must explain.
"Why should I hire you?"
Answer Question
Accepted Offer – Interviewed in New York, NY Dec 2009 – Reviewed Feb 15, 2013
Interview Details – Straight forward and quickly executed process. Met with the hiring leader and then came back to meet with a business partner and team member. Also had a conference call with the senior leader as well. The process was overall very positive and handled in a professional manner.
Interview Question – The most unexpected was regarding my personal brand. Answer Question
Accepted Offer – Interviewed in New York, NY Feb 2012 – Reviewed Feb 19, 2013
Interview Details – Taking three interview HR interview Admin interview Aptitude test and selected for the post of Director.
Interview Question – Very easy questions are asked in interview and selected. Answer Question
Declined Offer – Interviewed in Phoenix, AZ Sep 2012 – Reviewed Feb 12, 2013
Interview Details –
The process was an 3 step things with
1. Initial HR screening
2. Followed with 2 rounds of telephonic interview and
3. followed with in-person interview in office
Overall the process was quite well and seemed to have right balance (complexity and duration level). I enjoyed going through the interview process
Accepted Offer – Interviewed in Portland, OR – Reviewed Jan 31, 2013
Interview Details – Very long interview process, it took 4 months. Found out later that there was no communication about candidates between interviews so I did not need to spend as much time coming up with new situations to share. 5 interiews, all over the phone. Very little communication as to where the status was in the hiring process. Was told that the position would be filled by June and still hadn't heard back by the beginning of June but got an offer that latter part of the month for the position to start in July.
Interview Question – Virtual role training is not set up for external people very well within the Consumer Travel network. Very little support. Answer Question
Negotiation Details – No negotiation. Very little information was given about the way that bonus structure would work and that is the same in role, no one really can communicate what the bonus structure looks like. Also, I was told during the interview process that the position was M-F and the hours were self-directed based on business needs. Once in role I had to work ngihts/weekends and had a set shift I was not allowed to deviate from, had to work additional hours before to make it a 10 hour day. Very little flexibility.
Accepted Offer – Reviewed Feb 3, 2013
Interview Details –
Call with hiring manager and one other technical colleague. Basic enterprise level technical experience questions, mostly security related.
Second call with reporting VP. Basic experience questions.
Interview Question – Why are you leaving your current position? Answer Question
Accepted Offer – Interviewed in New York, NY Jan 2013 – Reviewed Feb 5, 2013
Interview Details –
Interview #1: Applied through school's career website and got an email 3 weeks or so later for a phone call. Was extremely nice, thoroughly explained the role, and answered all questions. Told me he wanted to set me up with the director of team to meet in person. Had interview a week later wih him and director (30 minutes with him to answer all questions [he wanted me to ask lots of questions so make sure o prepare] and then 1 hr with boss lady director who apologized for "grilling" me but I didn't feel like I was being "grilled". Mostly behavioral questions and walk me through your résumé type things.
It didn't work out for me and 1.5 weeks later the guy said I was 1 of 2 finalists but they went with the other. He surprisingly and kindly recommended me to another team looking to fill a similar role.
Interview #2: Got an email from the director of that team the same day I heard my fate and a senior manager reached out to me to set up a phone call. Spoke to her right after the weekend and told me to come in to meet her, another sr manager, and the director the next day. 30 min slots with each - time flew by (a good sign). They had prepared some behavioral questions to ask me. Very easygoing people. I had an extremely positive view of the people, culture, and position after talking to all of them.
Interview Question – All behavioral questions. Answer Question
Accepted Offer – Reviewed Feb 8, 2013
Interview Details – Met with three or four people--mostly directors and VPs
Interview Question – No questions were too difficult Answer Question
Accepted Offer – Interviewed in Phoenix, AZ Dec 2012 – Reviewed Jan 9, 2013
Interview Details – Applied online Dec 4th. I was prompted to take a test. 2 days later I received a email requesting a phone interview. I scheduled it for 2 days later. At the end of the phone interview I was asked to come in for an in person interview 3 days later. Interview lasted 1 hour and I met with 1 hiring leader. 3 weeks later I got a call offering me the job.
Interview Question – What made you apply for this specific position Answer Question
Negotiation Details – I was more than happy with what I was offered!!!
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