American Express Marketing Interview Questions & Reviews
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Updated Jan 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Average” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 American Express Interviews | Sort by |
Marketing at American Express
Posted Jan 13, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in New York, NY (took a day)
Huge building swarming with people doing analytics. Very difficult to see how one would make a contribution...even the people interviewing me had a difficult time describing that they contributed or even their departments. Friendly people, but seemed lost.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing at American Express
Posted Oct 12, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in New York, NY (took 2 weeks)
Initially a HR coordinator type person make a quick call, do minimum screening such as the if the candidate's expected salary range is within their range. Then this person or another person set up a call with a recruiter, who will check on minimum qualifications and if the opportunity is suitable to the candidate. Then the original HR person or someone else coordinate the phone interview with the hiring manager.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing at American Express
Posted Jun 29, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took 1 week)
I received an e-mail from a recruiter from American Express asking for days that I could come into their office for an interview. I never got a response to my e-mail until the recruiter called me a week later to confirm my interview time for the next day. I informed him there must be some confusion because I would have to travel to New York and couldn't come up in a day's notice. Although I was wary of this process so far, I agreed to set up something for several days later. I was told to arrive 15 minutes early to get through security. Once I arrived, I was asked why I had gotten there so early. I was then kept waiting 45 minutes. The interview started about 30 minutes late. It was obvious about 15 minutes in that this was a screen interview and I wasn't being seriously considered. I was informed that had the interviewer known I wasn't local to New York then they would have done it over the phone. The problem was that the recruiter did know. My advice: Be certain they are considering you for the position before spending time or money.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing at American Express
Posted May 20, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2010 in New York, NY (took 5 days)
Thorough process but I found the culture at Amex to be off putting.
Interview Questions
Reason for Declining
Not the right fit.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing at American Express
Posted Feb 13, 2011 — 2 of 2 people found this helpful
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2010 in New York, NY (took 2 weeks)
Initially discussed position with HR and then met with the director of the team the following week. Interview went well and she asked fairly typical questions for a marketing position (examples from my experience, hypothetical scenarios, etc). She then had me meet with another member on the team who had previously held the position, which was helpful, as he gave a lot of good info on the role. Both went really well and I came back in the following week to meet with the VP. He was a little more intense - asked questions about industry, competitors, future plans in the company, and general marketing knowledge. Said he was meeting with a few other candidates but would get back to me shortly. Unfortunately, I never heard back from them. In fact, in the 2 months after, I reached out to HR and the director via phone and email, but no one has responded. For such a reputable, well-established and supposedly amazing place to work, it's a highly unprofessional and disrespectful way of treating potential candidates. I assume that I didn't get the job but it would've been greatly appreciated if someone had reached out to tell me.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing at American Express
Posted Jan 20, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in New York, NY (took 2 months)
I was contacted within a few days of applying online through the company website. After a very pleasant and promising interview, I NEVER heard back from the hiring manager or the HR. After speaking with other people who have gone through the recruiting process with AMEX, I've realized that I'm not alone. I get that people are busy, but have the courtesy to reply with a concrete answer. It takes a simple email or a phone call. THAT'S IT. They're tarnishing their "BRAND IMAGE" they dearly care so much.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing at American Express
Posted Mar 1, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Dec 2009 in Markham, ON (Canada) (took 2+ weeks)
There were multiple interviewers.
They asked questions off resume first then like questions about experiences and strengths and stuff.
Then behaviour based questions about just what you would do in this situation or when you demonstrated this.
Not such a hard interview. Just relax and have fun.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing at American Express
Posted Dec 5, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2009 in Toronto, ON (Canada) (took a day)
Interview was with a recruiter and a marketing manager. Both were very friendly and informative about the company. The interview consisted of mainly behavioural interview questions, including "explain a time when you were required to use your networking skills" and "explain a time where you experienced conflict with a teammate, and how did you resolve the problem"
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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