Glassdoor is your free inside look at American Express Marketing interview questions and advice. All 8 interview reviews posted anonymously by American Express employees and interview candidates.
No Offer – Interviewed in New York, NY Jul 2011 – Reviewed Jan 13, 2012
Interview Details – Huge building swarming with people doing analytics. Very difficult to see how one would make a contribution...even the people interviewing me had a difficult time describing that they contributed or even their departments. Friendly people, but seemed lost.
Interview Questions
No Offer – Interviewed in New York, NY Jul 2011 – Reviewed Oct 12, 2011
Interview Details – Initially a HR coordinator type person make a quick call, do minimum screening such as the if the candidate's expected salary range is within their range. Then this person or another person set up a call with a recruiter, who will check on minimum qualifications and if the opportunity is suitable to the candidate. Then the original HR person or someone else coordinate the phone interview with the hiring manager.
Interview Question – Why do you want this job? Answer Question
Declined Offer – Interviewed in New York, NY Mar 2010 – Reviewed May 20, 2011
Interview Details – Thorough process but I found the culture at Amex to be off putting.
Interview Question – Have you ever made a decision you wish you could do over? Answer Question
Reason for Declining – Not the right fit.
No Offer – Interviewed in New York, NY Dec 2010 – Reviewed Feb 13, 2011
Interview Details – Initially discussed position with HR and then met with the director of the team the following week. Interview went well and she asked fairly typical questions for a marketing position (examples from my experience, hypothetical scenarios, etc). She then had me meet with another member on the team who had previously held the position, which was helpful, as he gave a lot of good info on the role. Both went really well and I came back in the following week to meet with the VP. He was a little more intense - asked questions about industry, competitors, future plans in the company, and general marketing knowledge. Said he was meeting with a few other candidates but would get back to me shortly. Unfortunately, I never heard back from them. In fact, in the 2 months after, I reached out to HR and the director via phone and email, but no one has responded. For such a reputable, well-established and supposedly amazing place to work, it's a highly unprofessional and disrespectful way of treating potential candidates. I assume that I didn't get the job but it would've been greatly appreciated if someone had reached out to tell me.
Interview Question – Give an example of a company who has a successful marketing strategy and why. Answer Question
No Offer – Interviewed in New York, NY Nov 2010 – Reviewed Jan 20, 2011
Interview Details – I was contacted within a few days of applying online through the company website. After a very pleasant and promising interview, I NEVER heard back from the hiring manager or the HR. After speaking with other people who have gone through the recruiting process with AMEX, I've realized that I'm not alone. I get that people are busy, but have the courtesy to reply with a concrete answer. It takes a simple email or a phone call. THAT'S IT. They're tarnishing their "BRAND IMAGE" they dearly care so much.
Interview Question – a case question Answer Question
No Offer – Interviewed in Jun 2011 – Reviewed Jun 29, 2011
Interview Details – I received an e-mail from a recruiter from American Express asking for days that I could come into their office for an interview. I never got a response to my e-mail until the recruiter called me a week later to confirm my interview time for the next day. I informed him there must be some confusion because I would have to travel to New York and couldn't come up in a day's notice. Although I was wary of this process so far, I agreed to set up something for several days later. I was told to arrive 15 minutes early to get through security. Once I arrived, I was asked why I had gotten there so early. I was then kept waiting 45 minutes. The interview started about 30 minutes late. It was obvious about 15 minutes in that this was a screen interview and I wasn't being seriously considered. I was informed that had the interviewer known I wasn't local to New York then they would have done it over the phone. The problem was that the recruiter did know. My advice: Be certain they are considering you for the position before spending time or money.
Interview Question – Tell me about your experience with previous positions. Answer Question
No Offer – Interviewed in Markham, ON (Canada) Dec 2009 – Reviewed Mar 1, 2010
Interview Details –
There were multiple interviewers.
They asked questions off resume first then like questions about experiences and strengths and stuff.
Then behaviour based questions about just what you would do in this situation or when you demonstrated this.
Not such a hard interview. Just relax and have fun.
Interview Questions
No Offer – Interviewed in Toronto, ON (Canada) Nov 2009 – Reviewed Dec 5, 2009
Interview Details – Interview was with a recruiter and a marketing manager. Both were very friendly and informative about the company. The interview consisted of mainly behavioural interview questions, including "explain a time when you were required to use your networking skills" and "explain a time where you experienced conflict with a teammate, and how did you resolve the problem"
Interview Question – Explain a time where you have used your networking skills Answer Question
Loading...
What will you do #foraliving? Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around