American Express Interview Questions & Reviews in New York City, NY Area
Updated May 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 54 ratings |
Interview Experience [?] Based on 54 ratings
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Senior Manager at American Express
Posted Sep 12, 2010 — 2 of 2 people found this helpful
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in New York, NY (took 4 weeks)
all contact was directly with the hiring manager, only heard from HR after I accepted the offer and needed to complete the drug test.
Had a phone interview first, then completed four 1:1 interviews over the course of 3 visits to the office.
Interview Questions
Negotiation Details
always negotiate. never accept the first offer - it makes it look like you settle.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Drug Test.
More American Express Senior Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Financial Analyst at American Express
Posted Sep 14, 2010
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in New York, NY (took a day)
I was called by the manager to come in for an interview with himself and two other members of his team. In order to setup the interview, we exchanged emails over a course of 3-4 days in order to establish a convenient time. The day of the interview, he was late by about 15 minutes. So, he adjusted the interview by conducting it himself without including the other team members. However, this wasn't communicated to me. So, we proceded to the boardroom. He opened the interview by asking me about my current job role and responsibilities as well as why I was looking to change careers. I answered his questions. However, the interview then made an unexpected turn. He then spent the remaider of the time telling me about the role, the structure of the team, the performance of previous analysts in this role, the internal AMEX systems, etc. At this point, I knew that he wasmn't interviewing me, but he didn't ask any questions that would have helpful in making a hiring decision. The interview concluded. He said that they would have a decision by the end of the week. However, about 3-4 weeks later, the manager called me to tell me that they had decided on another candidate because he reasoned that I would have been bored with the role.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More American Express Financial Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Senior Marketing Manager at American Express
Posted Sep 9, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in New York, NY (took 2 weeks)
I got an email from Director asking to schedule a 1:1. Had in-person interview and the person seemed very inexperienced in the subject? It was obvious I was being asked question not to demonstrate my knowledge and experience, but to gather information on the subject matter. Gave plenty of examples and demonstrations. The Director told me I should modify my resume to showcase specifics on my experience to be clearer and then she told me the job was a short term assignment. Wait, should have this been made clearer within the job posting or before the interview, I mean just to be clearer? Then I was told I was the third option as there were other two candidates with more credit card experience in the segments. Wait, thanks for the interview invitation but why you invite a third person if you already have the people you are looking for. This got even better; she said I was going to be kept into consideration for Manager roles that required less card experience which was the category I was falling under based on my lack of card experience. Later on, I found this person’s LinkedIn profile and noticed that she had no card experience previous to joining American Express as a Senior Manager. Why would they call people for interview if they already know they don’t have the experience? why would they tell them they require card experience while they didn’t have it themselves? Why would they ask questions to learn about the subject as opposed to test the candidate? Why wouldn’t they tell the candidate the Full-Time Permanent job they applied for is actually a Temporary assignment?
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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Inappropriate?
Global Engineering Manager at American Express
Posted Sep 9, 2010
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in New York, NY (took 4+ weeks)
I submitted my resume on line through the American express company website. I was contacted 2 weeks later by the director. The next step consisted of a 45 minute phone interview. The director explained that the second round would consist of a selection 4 candidates for face to face interviews with his director peer. The third round would consist of only 2 candidates and would be with a vice president or senior director.
At the end of the phone interview, the director told me he was putting me through to the second round of interviewing. I was contacted by the director peer one week later. It took about two weeks of email traffic with the director peer to coordinate a face to face interview. This was frustrating due to unable to set up an interview for a couple of weeks. In addition the director peer cancelled and interview via email at 8PM the day before. If I had not checked my email the following morning I would have taken a 1 1/2-2 hour ride into the city for nothing. After 2 weeks I was able to set up a face to face interview. The interview itself took 30 -45 minutes. Both the peer director and I agreed after the interview that due to the distance I had traveled the interview could have been conducted over the phone.
After a few weeks, since I did not hear back from the director and I knew they wanted to fill the position soon I contacted the initial director. He promptly responded and stated that I did not get the offer due to the fact that they went with someone who had more financial background.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Analyst-Strategy at American Express
Posted Aug 12, 2010
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2009 in New York, NY (took a day)
Applied for strategy entry-level position at American Express. Applied through erecruiting from my university. Interviewed with 2 different people, each gave me a relatively simple case to solve verbally and also asked general fit questions.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
PROJECT ANALYST at American Express
Posted Jul 19, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in New York, NY (took a day)
I APPLIED FOR THE POSITION ONLINE AND GOT A CALL BACK FROM HR A WEEK LATER FOR SCHEDULING A PHONE INTERVIEW WITHIN NEXT WEEK. ONLY GOT THE PHONE INTERVIEW TODAY, THEY TOLD THEY WILL BE CALLING BACK UNTIL END OF NEXT WEEK. SINCE THEY ARE IN TEH FIRST STEPS OF THE HIRING PROCESS, I AM INFORMED THAT THERE WILL BE SEVERAL OTHER STAGES FOR THIS EMPLOYMENT OPPORTUNITY. ALSO THE LADY FROM HR LEFT HER DIRECT PHONE NUMBER KINDLY AND TOLD I CAN CALL ANYTIME FOR UPDATES OR ANY QUESTIONS. SHE WAS VERY KIND, POSITIVE AND WHELMING.
Interview Questions
What are your short-term goals?
What was your greatest achievement in your most recent position?
What was your compensation at your most recent position?
How well your former employer would rate you on a 1-10 scale for your overall performance in your most recent position?and why?
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Director at American Express
Posted Jun 17, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2009 in New York, NY (took 3 weeks)
General behaviorial interview. Asked some case questions. Met with multiple team members. Very team oriented / matrixed organization. Interviewers left plenty of time for qustions. Amex is a large company can be hard to understand how all the groups work together.People seem down to earth and very smart.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Travel Agency Position at American Express
Posted Mar 17, 2010
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2010 in New York, NY (took 2 weeks)
I had a very professional phone interview. I was given the courtesy of making an appointment and not ambushed without notice. I was somewhat overqualified for the position, but I was interested in it for personal reasons. The interview that followed with the supervisors lasted several hours with intense hypothetical questions. I thought the whole process was overkill for the low level low paying position involved.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Analyst at American Express
Posted Dec 21, 2009 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2009 in New York, NY (took a day)
Interviewed with Recruiter, was very nice and lasted about 30 minutes. Make sure you do research on what position you are applying for, so you can show them that you understand the job qualifications. Also, apply your prior experience to the job qualifications, so they see you have had pas "experience" in those fields.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Finance Manager at American Express
Posted Nov 11, 2009
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2008 in New York, NY (took 1+ week)
Met with a peer within the team and then with the director of the group.
Subsequently met with the VP who had some concerns that I had previously been at a higher level in the company.
Interviews were not too tough, focussed on some leadership as well as some technical questions. Did not talk about future or where I wanted to be moving forward.
Needed to convince why the role was right for me.
Interview Questions
Negotiation Details
Very little flexibility in negotiation of offer.
Some verbal agreements were even later omitted.
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
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No
Inappropriate?


