American Express Interview Questions in Phoenix, AZ

Updated Aug 25, 2015
101 Interview Reviews

Interview Experience

Interview Experience

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101 Candidate Interview Reviews Back to all Interviews

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  1.  

    Analyst (Compliance) Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at American Express (Phoenix, AZ).

    Interview

    After applying online they contacted me by email. I took the written assessment, and the next day had a brief phone interview during which they asked one or two questions then described the general job and answered any questions I had. After accepting the offer, the next part of the process required a drug screen and background check.

    Interview Questions

    • Why do you want to leave your current job and come to American Express?   Answer Question
  2. Helpful (5)  

    Customer Care Professional Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took a week. I interviewed at American Express (Phoenix, AZ).

    Interview

    They contact you if you qualify after the assestment to do a digital interview on HireVue, where you answer 5 questions, then if you pass that they call to talk about the job and set up a phone interview, and if you pass the phone interview a couple days later you get contacted to set up an In person interview

    Interview Questions

    • Responsibilities of previous jobs, why American Express? Why did you leave your previous jobs? A time when you were giving goals and merits? Your idea of great customer service? How do you give exceptional customer service?   1 Answer
  3.  

    Technical Project Manager Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a staffing agency. The process took 6 days. I interviewed at American Express (Phoenix, AZ) in August 2015.

    Interview

    Two rounds of interview. Manager and Director. Interview was technically very hard. More focus on Agile process. Very deep on Java technical. Total process took 1.5 hours. Director questions were more on Quality and processes.

    Interview Questions

    • How do you motivate teams in agile process ? What methods have you used for estimation ? What tools have you used from general tracking and agile projects ? How do you track progress ?   Answer Question
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  5.  

    Corporate Customer Care Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at American Express (Phoenix, AZ) in August 2015.

    Interview

    Applied on Monday job offered on Thursday. Applied on line, then was sent an assessment test. On Tuesday was asked to do hire vue(recording of yourself asking a few questions), then was contacted same day by recruiting and set up face to face interview early Wednesday. Was offered position Thursday afternoon. Very quick and easy process!

    Interview Questions

  6. Helpful (6)  

    Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeks. I interviewed at American Express (Phoenix, AZ).

    Interview

    multi step, several interviews, HR, hiring manager, other team members, well organized, orderly - enjoyed process, limited tour of facility, waited for response, took a bit longer than expected but received contact, professional...........................................

  7. Helpful (11)  

    Software Engineer Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at American Express (Phoenix, AZ) in June 2015.

    Interview

    I was contacted by Amex recruiter through LinkedIn. After the initial phone screen, there was a phone technical interview next week. 2 weeks later, I got onsite. Onsite consisted of 3 rounds of individual as well as group interview

    Interview Questions

    • All are knowledge based questions. They tested in areas of OOPS, Java REST webservice, Agile tools like MAven, Git, PERL, Javascript, Webservices, Java collections, multithreading, MongoDB, Linux/UNIX commands, Java exceptions, Spring, Hibernate, SQL joins, indexex, cloud concepts   Answer Question
  8.  

    Customer Care Representative Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at American Express (Phoenix, AZ) in July 2015.

    Interview

    Applied online, took a couple days, did a video interview then waited a few more days for a phone interview. Waited about a week or so to get an answer. The hiring process is pretty tedious and they take a while to get back to you since there are so many other candidates

    Interview Questions

  9. Helpful (2)  

    Senior Systems Engineer Interview

    Anonymous Employee in Phoenix, AZ
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at American Express (Phoenix, AZ).

    Interview

    Did an initial video screen. Found that part to be very sterile, impersonal. What's next? A robot interviewer? Then had a scheduled phone interview with actual people that actually Never called. Now see if it was a robot or computer that would not have happened. I let the HR rep know that I had been stood up. Then I waited a couple of days for someone to call me back with a valid/sensible explanation. Well guess what? Dead silence. So I initiated an email asking for an explanation. Instead what I got was a lame response back from the recruiter. I am thinking if they were trying to impress me, hey! I am impressed but not in a good way. Are they really trying to fill this job? Are they just to darn busy to pick up the phone and let me know they need to reschedule? That incident really left me with a really negative impression of this company and that group that I was supposed to interview with.

    Interview Questions

    Reasons for Declining

    Lame interviewers stood me up.

  10.  

    Technical Project Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at American Express (Phoenix, AZ) in June 2015.

    Interview

    I went through three interviews, one pre-screening interview which was web-based (took 30 mins, mixture of multi-choice, essay, and video answers), then a phone interview, followed by an in-person interview. It seemed like the same questions were asked throughout the process, which was a bit strange.

    Interview Questions

    • Tell me the regular meetings for a scrum team, what the participants and outputs are   Answer Question
  11.  

    TPF Developer Interview

    Anonymous Employee in Phoenix, AZ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at American Express (Phoenix, AZ) in June 2015.

    Interview

    Competency based interview questions. This type of interview style is increasingly popular and many online and published articles may be found to understand and prepare for a competency based interview. They have either two or three interviewers in the process, and the hiring manager does not participate in the competency based interview, they use peers and team members for this part of the process.

    Interview Questions

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