American Express Senior Manager Interview Questions

Updated Jun 20, 2014
Updated Jun 20, 2014
16 Interview Reviews

Interview Experience

Interview Experience

76%
15%
7%

Getting an Interview

Getting an Interview

52%
43%
4%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy

16 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

2 people found this helpful  

Senior Manager Interview

Anonymous Interview Candidate  in  New York, NY
Anonymous Interview Candidate in New York, NY
Application Details

I applied through an employee referral. The process took 6+ weeks - interviewed at American Express in March 2011.

Interview Details

The process was long and involved. 5 interviews total: HR screening, hiring manager interview, interview by one of hiring manager's direct reports, interview with a subordinate, and a final HR screening. All were behavioral questions. I was not presented with a case and did not have to show any analytical skills.

Interview Questions
  • How do you get a senior leader to buy into your idea when they display resistance initially?   Answer Question
Negotiation Details
Hiring leaders was not willing to negotiate salary
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for American Express

  1. 1 person found this helpful  

    Senior Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4 weeks - interviewed at American Express in February 2014.

    Interview Details

    I applied online and the recruiter contacted me after a week or so. I was scheduled for an onsite interview to meet the VP and Director. I wasn't comfortable with the interview with the VP right from the start. He never introduced his role, his team, where the position fit in the org chart. I answered all his questions but I was confused through out the process. Every time I asked him whether this is what the newly hired person would do, he responded by saying that they have a person for this. So, I was left very confused. The interview with the director was a little better off. I ensured I asked him more about the position, what they want, and where does the role fit in the overall scheme of things. The first interviewer never mentioned all this and asked me how I would contribute to the team.

    Culture wise the company seems good. Laid back and not very demanding. It seemed that they treat their employees well

    Interview Questions
    • The first question - how would you contribute to the position. As I didn't have a telephone interview and this was the first time I was speaking with the hiring leaders, I had no idea what they want, why are they hiring. The job description was very vague - a list of tasks that perhaps even an intern could perform   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  2.  

    Senior Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 days - interviewed at American Express.

    Interview Details

    Quick and easy experience. I applied externally for an temp position and got it within the day. Probably because I'm technical and Amex couldn't find someone within niche who also "gets" their value system.

    Interview Questions
    Accepted Offer
  3. 1 person found this helpful  

    Senior Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took 3 weeks - interviewed at American Express in April 2012.

    Interview Details

    Coordinated with a recruiter for a phone screen. Was asked to come back to the office for 2 interviews with Directors. Was called back for a 3rd interview with the VP. Was offered a position through contact directly with the hiring manager. Was on boarded 2 weeks later.

    Interview Questions
    Negotiation Details
    No room for negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5. 1 person found this helpful  

    Senior Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    multiple interviews with everyone at the company apparently. endless interviews all asking the same thing. smart people but very antiquated hiring practices.

    Interview Questions
    • they all ask the same thing 10 different ways "what was a time in which...blah blah blah"   Answer Question
    Negotiation Details
    negotiate at leat 5k more than they offer...they are cheap
    Accepted Offer
  6.  

    Senior Manager Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online - interviewed at American Express in September 2011.

    Interview Details

    Initial phone interview with recruiting deparment, second interview with 3 hiring managers, and final brief interview with Vice President.

    Interview Questions
    Negotiation Details
    Active negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Senior Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral - interviewed at American Express in August 2013.

    Interview Details

    Competency based interviews - it is definitely helpful to have internal support in form of reference calls/emails after you have had initial interview. Helpful hint: set up informationals with business areas of interest on an ongoing basis - when a job opportunity becomes available, you are then top of mind.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  8.  

    Senior Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 6+ weeks - interviewed at American Express in January 2013.

    Interview Details

    Initial contact with the recruiter is by email. This was followed by phone interviews and then face to face interviews. I interviewed with the hiring manager, 2 peers and the next level manager.
    I did not find anything out of the ordinary or particularly challenging but I guess it all depends on the hiring manager and role.

    Interview Questions
    • Beware! This company uses hireright for background checks. Although I didn't have any issues, there's horror stories about them on-line.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Senior Manager Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 1+ week - interviewed at American Express in September 2009.

    Interview Details

    standard battery of interviews: one or two preliminary rounds, second-level interview with director, then with VP and/or business partner. Hiring decisions tend to be slow, so expect to wait for the results.

    Interview Questions
    • Design a strategy for optimizing the wait times at a theme park's rides and attractions.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Senior Manager Interview

    Anonymous Interview Candidate  in  Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 6+ weeks - interviewed at American Express in October 2008.

    Interview Details

    During the interview process American Express is very focused on the requirements listed in the job posting. Be specific when your giving examples and try to use the wording that was in the posting.

    Accepted Offer
    Positive Experience
    Easy Interview

Worked for American Express? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.