American Express TRS Interview Questions

Updated Jul 20, 2015
6 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Team Leader Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 5 days. I interviewed at American Express TRS (Phoenix, AZ).

    Interview

    There were several rounds of interviews including the screening interview with hr, then a 1-1 meeting with hr, the hiring manager, other managers in the department, department director and other dept. managers.

    Interview Questions

    • Situational interview questions about your experiences. Standard ones too including why should we hire you.   Answer Question
  2.  

    Travel Counselor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at American Express TRS.

    Interview

    A competency based interview to make sure your values align with the company and that you are a good fit. If you pass this then they call you to schedule a face to face interview with 2-3 others as they write down your answers. Then you may get called a few days later for a 3rd interview with 1 main person. You may or may not get offered the position at that time.

    Interview Questions

    • What is your position on office politics?   1 Answer

    Negotiation

    Was able to negotiate salary up a bit from original offer.

  3.  

    Accepted Offer
    Negative Experience

    Application

    I applied online. The process took 3 weeks. I interviewed at American Express TRS.

    Interview

    Phone interview with a kid recruiter just out of college who didn't even know what it was I did for a living. The company relies on standardized "tests" for psychological profiles. Very demeaning and has nothing to do with the work I was to do for the company

    Negotiation

    there is no negotiation with AMEX - their attitude is take it or leave it

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  5. Helpful (1)  

    Counsel Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1+ week. I interviewed at American Express TRS (New York, NY) in May 2011.

    Interview

    Very efficient yet thorough process for this employee. I was interviewed by two executives on day one, and called back the next day to set up an appointment to meet the other relevant executives in the business unit. Following that interview, I was called back within one day to meet with Human Resources and complete the application process and set me up for final on-boarding

    Interview Questions

    • With your background in small, nimble companies, why a large company like American Express   2 Answers

    Negotiation

    Did not need to negotiate. The offer was acceptable at the outset

  6.  

    Customer Service Interview

    Anonymous Employee in Greensboro, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at American Express TRS (Greensboro, NC) in January 2011.

    Interview

    it was fast pace and intense with using the computer and telephone to service a client by answering questions and recording data to input and store in files to be used later. communication skills was a must with adding listening skills. I needed to be able to type information given to me into the computer in the correct file to be used later..

    Interview Questions

    • could you work in a fast paced environment   1 Answer

    Negotiation

    none

  7.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at American Express TRS in November 2009.

    Interview

    Multi person interview

    Interview Questions

    • What would you do if you had a complicated international itinerary that had to be ticketed right away and you didn't have the cost.   Answer Question
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