American Express Team Leader Interview Questions

Updated Jul 16, 2014
Updated Jul 16, 2014
5 Interview Reviews

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Team Leader Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 4 weeks - interviewed at American Express in August 2010.

Interview Details

The hiring process was very detailed and very lengthy, First I interviewed over the phone, then I was went into the city and went thru a process of interviewing with a manager. Once that was completed I flew to another city and interviewed with a director. I was then called with an offer by another person. Very difficult process

Interview Questions
  • How do you motivate an employee who has applied for the Team Leader position 2 times and has been declined? This employee will report to you?   Answer Question
Accepted Offer
Positive Experience
Difficult Interview

Other Interview Reviews for American Express

  1. 2 people found this helpful  

    Team Leader Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at American Express in June 2014.

    Interview Details

    Was given 6 comptency questions to anwer. Was told that if this position was not right for me, the director-who was interviewing me-would work with me to find a position that was suitable. This was a lie. I asked to take her up on her offer-no response.

    Interview Questions
    • None-however-they asked two different questions regarding how do you develop your staff.   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  2. 4 people found this helpful  

    Team Leader Interview

    Anonymous Interview Candidate  in  Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied through a recruiter. The process took 4 months - interviewed at American Express.

    Interview Details

    Very long interview process, it took 4 months. Found out later that there was no communication about candidates between interviews so I did not need to spend as much time coming up with new situations to share. 5 interiews, all over the phone. Very little communication as to where the status was in the hiring process. Was told that the position would be filled by June and still hadn't heard back by the beginning of June but got an offer that latter part of the month for the position to start in July.

    Interview Questions
    • Virtual role training is not set up for external people very well within the Consumer Travel network. Very little support.   Answer Question
    Negotiation Details
    No negotiation. Very little information was given about the way that bonus structure would work and that is the same in role, no one really can communicate what the bonus structure looks like. Also, I was told during the interview process that the position was M-F and the hours were self-directed based on business needs. Once in role I had to work ngihts/weekends and had a set shift I was not allowed to deviate from, had to work additional hours before to make it a 10 hour day. Very little flexibility.
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Team Leader Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at American Express.

    Interview Details

    1st stage Questions, 2nd stage presentation and competence based questions, 3rd stage interview with director, 4th stage personality and logical-mathematical test

    Interview Questions
    Accepted Offer
    Negative Experience
    Difficult Interview
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    Team Leader Interview

    Anonymous Interview Candidate  in  Gurgaon, Haryana (India)
    Anonymous Interview Candidate in Gurgaon, Haryana (India)
    Application Details

    I applied through college or university - interviewed at American Express.

    Interview Details

    Two interviews. Both of them focused more on the people leadership traits. They presented different situations in front of me and asked me how would I react to those. Also some questions on Accounting.

    Interview Questions
    • Nothing as such. The only difficult part was a bit of counter questioning.   Answer Question
    Accepted Offer
    Easy Interview

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